Conceptual framework of implementing knowledge management system in business organizations
-
DOIhttp://dx.doi.org/10.21511/slrtp.11(2).2021.01
-
Article InfoVolume 11 2021, Issue #2, pp. 1-9
- Cited by
- 511 Views
-
164 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Knowledge management is especially relevant for modern organizations because how a business receives, disseminates, and uses knowledge is a determining condition for its ability to successfully develop and compete in a knowledge-based economy. The purpose of the study is to develop conceptual foundations for the implementation of knowledge management system to achieve sustainable competitiveness of the organization. The following methods were used in the research process: analysis, synthesis, theoretical generalization - in the process of research of theoretical and methodological developments of domestic and foreign scientists on the definition of "knowledge management system"; comparative analysis - in the study of differences in scientific approaches to the principles of knowledge management; systems analysis - in the development of conceptual foundations for the implementation of knowledge management system. The study resulted in the development of conceptual foundations for the implementation of knowledge management system, which defies the purpose, strategic and tactical goals, general and specific principles, functions, bodies and tools of management, expected results. One of the most important elements of the conceptual framework for implementing a knowledge management system is the choice of management tools, which should be based on the priority functions of knowledge management based on assessing the current state and available opportunities for further development of the organization. A feature of the developed conceptual framework is the knowledge management tools, the list of which contains traditional and innovative methods of working with knowledge. Modern software and online platforms for knowledge management are offered, the most popular of which are Bit.ai, Document360, Tettra, TallyFox Tallium, ProProfs, Zendesk, Helpjuice.
- Keywords
-
JEL Classification (Paper profile tab)M10, M15, M51
-
References19
-
Tables1
-
Figures1
-
- Figure 1. Концептуальні засади впровадження системи управління знаннями
-
- Table 1. Спеціалізовані платформи для управління знаннями
-
- Andrawina, L., Soesanto, R., Pradana, S., & Ramadhan, G. (2018). Measuring Knowledge Management System Implementation Readiness. Pertanika J. Soc. Sci. & Hum., 26(T), 219-230.
- Budiardjo, E., Pamenan, G., Hidayanto, A., Meyliana, & Cofriyanti, E. (2017). The impact of knowledge management system quality on the usage continuity and recommendation intention. Knowledge Management & E-Learning, 9(2), 200–224.
- EdrawMind (2021). Top 5 Knowledge Management Tools and Software.
- Elink (2021). Knowledge Management Tools in 2021.
- Illiashenko, S., & Shipulina, Yu. (2019). The knowledge management mechanism in the organization in terms of its market oriented innovative development. Marketing and Digital Technologies, 3(1), 7–20. (In Ukrainian).
- ISO (2018). ISO 30401:2018 Knowledge management systems - Requirements.
- Management study guide (2021). Knowledge Management Strategy.
- Novikova, M., & Borovyk, M. (2014). Orhanizatsiia systemy upravlinnia znanniamy [Organization of knowledge management system]. Naukovyi visnyk Khersonskoho derzhavnoho universytetu, 7(3), 134–137. (In Ukrainian).
- Oliinyk, O., Bilan, Y., & Mishchuk, H. (2021). Knowledge Management and Economic Growth: The Assessment of Links and Determinants of Regulation. Central European Management Journal, 29(3), 20–39.
- Ostrovska, H., Maliuta, L., Sherstiuk, R., Lutsykiv, I., & Yasinetska, І. (2020). Development of intellectual potential at systematic paradigm of knowledge management. Naukovyi Visnyk Natsionalnoho Hirnychoho Universytetu, 4, 171–178.
- Poliakov, M. (2017). Knowledge management in international companies: theoretical and methodological fundamentals, main directions and mechanism. Efektyvna ekonomika - Efficient economy, 7. (In Ukrainian).
- Pradana, S., Kurniawati, A., & Ambarsari, N. (2015). Knowledge Management System Implementation Readiness Measurement in PDII LIPI Based on People and Organizational Structure Factors. Procedia Manufacturing, 4, 216–223.
- Rot-Sierov, Ye. (2018). The basis of knowledge management at the industrial enterprise. Scientific Bulletin of the International Humanities University. (In Ukrainian).
- Rudenko, M., & Kryvoruchko, M. (2016). Upravlinnia znanniamy yak konkurentna perevaha pidpryiemstva [Knowledge management as a competitive advantage of the enterprise]. Ekonomika ta derzhava - Economy and State, 4, 74–78. (In Ukrainian).
- Simanjuntak, M., Manalu, S., & Tobing, R. (2016). Towards an institute of technology: A knowledge management system challenges in the perspective of academic and student administration bureau. Jurnal Teknologi (Sciences & Engineering), 78(6–3), 71–76.
- Starmind (2020). What is Knowledge Management and why is it so Important?
- State Statistics Service of Ukraine (2021). Vprovadzhennia innovatsii na promyslovykh pidpryiemstvakh (2000-2020) [Implementation of innovations in industrial enterprises (2000-2020)]. (In Ukrainian).
- Verani, E. (2021). Everything you need to know about Knowledge Management.
- Zakharchyn, H., Liubomudrova, N., & Panas, Ya. (2020). Main aspects of knowledge management in modern conditions. Entrepreneurship and Innovation, 12, 108–112.