The role of knowledge management in organizational performance: case study of University of Malang, Indonesia
-
DOIhttp://dx.doi.org/10.21511/ppm.17(1).2019.20
-
Article InfoVolume 17 2019, Issue #1, pp. 230-243
- Cited by
- 2328 Views
-
349 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
The present study puts forward a model that examines variables of human resources management practices, organizational culture, knowledge management and organizational performance. By this model, it intends to explore the effects of human resources management practices and organizational culture on organizational performance. Particularly, it intends to find out their relationship with knowledge management as a mediator. The research applies SmartPLS for data analysis, with 163 respondents by means of saturation sampling technique. The results display several facts. First, both HRD practices and organizational culture have significant effects on knowledge management. Second, while knowledge management and organizational culture have a significant effect on organizational performance, HRD practices do not significantly affect organizational performance. It makes knowledge management only serve a partial mediation between human resources management practices and organizational performance, and serve a full mediation between organizational culture and organizational performance.
- Keywords
-
JEL Classification (Paper profile tab)M20, O15
-
References47
-
Tables4
-
Figures1
-
- Figure 1. Research conceptual model
-
- Table 1. Description of respondents
- Table 2. Model validity and reliability
- Table 3. The analytical results of direct effects
- Table 4. The results of indirect effects
-
- Absah, Y. (2008). Pembelajaran Organisasi: Strategi Membangun Kekuatan Peguruan Tinggi. Jurnal Manajemen Bisnis, 1(1), 33-41.
- Adhikari, D. R. (2010). Knowledge management in academic institutions. International Journal of Educational Management, 24(2), 94-104.
- Al Saifi Said Abdullah (2015). Positioning organizational culture in knowledge management research. Journal of Knowledge Management, 19(2), 164-189.
- Amin, M., Khairuzzaman Wan Ismail, W., Zaleha Abdul Rasid, S., & Daverson Andrew Selemani, R. (2014). The impact of human resource management practices on performance. The TQM Journal, 26(2), 125-142.
- Amir, Faisal, Muhammad (2010). Membangun Kesiapan Sistem Penjaminan Mutu Eksternal (SPME) Bagi Perguruan Tinggi di Indonesia. Disampaikan dalam lokakarya persiapan SPME bagi fakultas ekonomi di lingkungan PT.
- Arwildayanto (2013). Manajemen Sumber Daya Manusia Perguruan Tinggi: Pendekatan Budaya Kerja Dosen Profesional. Bandung: Alfabeta.
- Bayat, R. F. (2011). Impact on the Productivity of Human Resources Management, Performance Evaluation. Australian Journal of Basic and Applied Sciences, 5(12), 1629-1635.
- Björkman, I., & Budhwar, P. (2007). (2007). When in Rome ... ?: Human resource management and the performance of foreign firms operating in India. Employee Relations, 29(6), 595-610.
- Byrne, B. M. (2013). Structural equation modeling with AMOS: Basic concepts, applications, and programming (2nd ed.) (396 p.). Taylor and Francis.
- Carmines, E. G., & Zeller, R. A. (Eds.) (1979). Reliability and Validity Assessment. London: Sage Publication.
- Dessler, G. (2011). Manajemen sumber daya manusia. Jakarta: Indeks Publisher.
- Fong, C. Y., Ooi, K. B., Tan, B. I., Lee, V. H., & Chong, A. Y. L. (2011). HRM practices and knowledge sharing: An empirical study. International Journal of Manpower, 32(5/6), 704-723.
- Gholami, M. H., Asli, M. N., Nazari-Shirkouhi, S., & Noruzy, A. (2013). Investigating the influence of knowledge management practices on organizational performance: An empirical study. Acta Polytechnica Hungarica, 10(2), 205-216.
- Gibson, J. L., Ivancevich, J. M., Donelly, J. H., & Konopaske, R. (2012). Organizations Behavior, Structure, Processes. Journal of Chemical Information and Modeling, 53, 367.
- Hatch, N. W., & Dyer, J. H. (2004). Human capital and learning as a source of sustainable competitive advantage. Strategic Management Journal, 25(12), 1155-1178.
- Homburg, C., Krohmer, H., & Workman, J. P. (1999). Strategic consensus and performance: The role of strategy type and market-related dynamism. Strategic Management Journal, 20(4), 339-357.
- Hulland, J. (1999). Use of partial least squares (PLS) in strategic management research: a review of four recent studies. Strategic Management Journal, 20(2), 195-204.
- Idris, S. A. M., Wahab, R. A., & Jaapar, A. (2015). Corporate Cultures Integration and Organizational Performance: A Conceptual Model on the Performance of Acquiring Companies. Procedia – Social and Behavioral Sciences, 172, 591-595.
- Jimenez-Jimenez, D., & Sanz-Valle, R. (2013). Studying the effect of HRM practices on the knowledge management process. Personnel Review, 42(1), 28-49.
- Karpagam, U. P. L., & Suganthi, P. L. (2010). A Strategy Framework for Managing Higher Education Institutions. Advances in Management, 3(10).
- Lin, C. Y., & Kuo, T. H. (2007). The mediate effect of learning and knowledge on organizational performance. Industrial Management and Data Systems, 107(7), 1066-1083.
- Mahsun, M. (2007). Pengukuran Kinerja Sektor Publik. Jakarta: BPFE Publisher.
- Manafi, M., & Subramaniam, I. D. (2015). The role of the perceived justice in the relationship between human resource management practices and knowledge sharing: A study of Malaysian university lecturers. Asian Social Science, 11(12), 131-143.
- Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management. Alih Bahasa. Jakarta: Salemba Empat.
- Moideenkutty, U., Al-Lamki, A., & Murthy, Y. S. R. (2011). HRM practices and organizational performance in Oman. Personnel Review, 40(2), 239-251.
- Mondy, R. W. (2010). Human Resource Management (11th ed.). Pearson/Prentice Hall, Upper Saddle River, NJ.
- Naranjo-Valencia, J. C., Jiménez-Jiménez, D., & Sanz-Valle, R. (2016). Studying the links between organizational culture, innovation, and performance in Spanish companies. Revista Latinoamericana de Psicologia, 48(1), 30-41.
- Nunnally, J. (1978). Psychometric Theory (2nd ed.). New York: McGraw-Hill.
- Pension, K., Nyasha, M., Sheiller, M., & Vhuramai, C. (2013). Impact of Knowledge Management on Organizational Performance: A Case Study of Grain Marketing Board (GMB). Greener Journal of Business and Management Studies, 3(6), 270-278.
- Pinho Carlos, J., Paula Rodrigues, A., & Dibb, S. (2014). The role of corporate culture, market orientation and organizational commitment in organizational performance. Journal of Management Development, 33(4), 374-398.
- Prabowo, H. (2010). Knowledge Management di Perguruan Tinggi. Binus Business Review, 1(2), 407.
- Quresh, T. M., Akbar, A., Khan, M. A., Sheikh, R. A., & Hijazi, S. T. (2010). Do human resource management practices have an impact on financial performance of banks? African journal of business management, 4(7), 1281-1288.
- Randhawa, G. (2007). Human Resource Management. Atlantic Publishers and Distributors Ltd.
- Robbins, S. P., & Timothy, A. J. (2008). Perilaku Organisasi (12th ed.). Jakarta: Salemba Empat.
- Saeed, R., Lodhi, R. N., Iqbal, A., & Sandhu, M. A. (2013). The Effect of Human Resource Management Practices on Organization’s Performance. Middle- East Journal of Scientific Research, 16(11), 1548-1556.
- Schein, E. H. (2004). Organizational Culture and Leadership. Jossey-Bass, Wiley.
- Sekaran, U. (2006). Research method of business: A skill-building approach. John Wiley & Sons, Inc.
- Serban, A. M., & Luan, J. (2002). Overview of Knowledge Management. New Directions for Institutional Research, 113, 5-16.
- Singh, K. (2004). Impact of HR practices on perceived firm performance in India. Asia Pacific Journal of Human Resources, 42(3), 301-317.
- Suwatno, D., & Juni, P. (2013). Manajemen SDM dalam Organisasi Publikdan Bisnis. Bandung: Alfabeta.
- Tseng, S. M. (2010). The correlation between organizational culture and knowledge conversion on corporate performance. Journal of Knowledge Management, 14(2), 269-284.
- Uha, Ismail N. (2013). Budaya Organisasi Kepemimpinan & Kinerja (1st ed.). Surabaya: Kencana Prenada Media Group.
- Valmohammadi, C., & Ahmadi, M. (2015). The impact of knowledge management practices on organizational performance: A balanced scorecard approach. Journal of Enterprise Information Management, 28(1), 131-159.
- Vivares-Vergara, J. A., Sarache-Castro, W. A., & Naranjo-Valencia, J. C. (2016). Impact of human resource management on performance in competitive priorities. International Journal of Operations and Production Management, 36(2), 114-134.
- Wibowo (2011). Budaya Organisasi: sebuah kebutuhan untuk meningkatkan kinerja jangka. Panjang. Jakarta: Rajawali Pers.
- Yazhou, W., & Jian, L. (2012). The Mediating Effect of Knowledge Management Orientation on Human Resource Management Practices and Organizational Performance. Advances in information Sciences and Service Sciences (AISS), 4(19).
- Yesil, S., & Kaya, A. (2013). The Effect of Organizational Culture on Firm Financial Performance: Evidence from a Developing Country. Procedia – Social and Behavioral Sciences, 81, 428-437.