Factors affecting tax auditors’ performance: the moderating role of locus of control
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Received October 30, 2019;Accepted March 30, 2020;Published April 23, 2020
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DOIhttp://dx.doi.org/10.21511/ppm.18(2).2020.04
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Article InfoVolume 18 2020, Issue #2, pp. 36-45
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Cited by3 articlesJournal title: International Journal of Next-Generation ComputingArticle title: Data Analytical Approach for Evaluating Locus of Control among Private Banks EmployeesDOI: 10.47164/ijngc.v13i5.961Volume: / Issue: / First page: / Year: 2022Contributors: Monika Seth, Vinod Asudani, Sachin Upadhye, Satyajit UparkarJournal title: Cogent Business & ManagementArticle title: Evaluating the performance of external auditor during COVID-19: The case of dysfunctional audit behaviour in IndonesiaDOI: 10.1080/23311975.2023.2246744Volume: 10 / Issue: 2 / First page: / Year: 2023Contributors: Lili Sugeng Wiyantoro, Chen Yan, Liu YuanyuanJournal title: Problems and Perspectives in ManagementArticle title: Factors maximizing tax auditors’ performance: Study on Indonesian Directorate General of TaxesDOI: 10.21511/ppm.19(4).2021.34Volume: 19 / Issue: 4 / First page: 422 / Year: 2021Contributors: Vince Ratnawati, Nita Wahyuni, Desmond Freddy, Arridho Abduh
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This study aims to investigate the effects of professionalism, competence, and role conflict on the tax auditors’ performance. This study also needs to investigate the moderating role of locus of control. The sample consists of 139 tax auditors at the Riau Directorate General Taxes Office-Indonesia. Data analysis techniques include multiple regression and moderated regression analysis. The results show that professionalism, competence, and role conflict affect the tax auditors’ performance. A tax auditor who is professional, has competence, and does not feel there is conflict in carrying out his/her role, will have better performance. Besides, this study also found out that locus of control moderates the effects of professionalism, competence, and role conflict on the tax auditors’ performance. Internal locus of control will further enhance the tax auditors’ performance with high professionalism, satisfactory competence, and reduce low performance resulting from role conflict. Internal locus of control will improve the performance, which decreases due to the occurrence of role conflict with the tax auditors.
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JEL Classification (Paper profile tab)H21, M42, M48
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References39
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Tables3
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Figures0
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- Table 1. Number of questionnaires returned
- Table 2. p-value and t-value for Hypotheses 1, 2, and 3
- Table 3. p-value of Hypotheses 4, 5, and 6
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