Big data, 4IR and electronic banking and banking systems applications in South Africa and Nigeria
-
DOIhttp://dx.doi.org/10.21511/bbs.15(2).2020.17
-
Article InfoVolume 15 2020, Issue #2, pp. 187-199
- Cited by
- 1295 Views
-
346 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Efficient banking solutions are an integral part of the business integration of South African and Nigerian economies as the two largest economies in the continent. Security, effectiveness, and integration of banking systems are critical to the sustainable development of the African continent. Therefore, an empirical analysis of the production of research on banking services and systems was conducted. The aim of the study was to examine the robustness of the research findings on banking systems in terms of their importance for the economic sustainability of the continent in the era of the fourth industrial revolution. The study adopted a bibliometric analysis using software clusters to visualize the results. Due to higher visibility of outputs and likely citations, the results showed that the key terms from Google Scholar are ranked higher than outputs from Scopus. Main research interests were related to internet banking (f = 70), e-payment systems (f = 57), telephone banking (f = 56), automated teller machines (f = 54), and mobile banking (f = 40). The results also showed a very low research interest in the technical aspect of online banking services such as security (f = 19, TLS = 40), authentication (f = 17, TLS =33), network security (f =13, TLS = 33), computer crime (f = 16, TLS = 42), and online banking (f = 11, TLS =32). The study found there were insufficient outputs in the area of the fourth industrial revolution (4IR) and banking services in Africa. Future research trends should examine the impact of the 4IR and big data on the banking system, regional economic integration, and sustainable growth in the continent.
- Keywords
-
JEL Classification (Paper profile tab)C88, G21
-
References36
-
Tables4
-
Figures5
-
- Figure 1. Banking halls and services availability in some Local Government of Ekiti State
- Figure 2. Output distribution by sources
- Figure 3. International collaboration based on co-authorship by countries
- Figure 4. Top 35 keyword co-occurrences (Scopus dataset)
- Figure 5. Isolated key phrases related to crime and banking systems
-
- Table 1. Co-citation outputs by source and citation analysis
- Table 2. Co-authorship outputs and citation analysis by countries
- Table 3. Top 20 co-occurrences of key phrases and all major terms arranged based on the TLS (f = 1,300) of the Scopus database
- Table 4. Keyword relevance based on Google Scholar outputs
-
- Abayomi, O. J., Olabode, A. C., Reyad, M. A. H., Teye, E. T., Haq, M. N., & Mensah, E. T. (2019). Effects of Demographic Factors on Customers' Mobile Banking Services Adoption in Nigeria. International Journal of Business and Social Science, 10(1), 63-77.
- African Development Bank. (n.d.).
- Agboola, A. (1970). Electronic payment systems and tele-banking services in Nigeria. The Journal of Internet Banking and Commerce, 11(3), 1-7.
- Agwu, E. (2015). Analysis of obstacles to uptake of internet banking services in Nigeria. Research Journal of Business and Management, 2(1), 99-104.
- Agwu, E. (2017). Empirical analysis of retail customers' adoption of Internet banking services in Nigeria. Journal of Internet Banking and Commerce, 22(1), 1-17.
- Agwu, E., Okpara, A., Ailemen, I. O., & Iyoha, F. O. (2014). Adoption triggers and barriers of mobile banking services in Nigeria. International Review of Social Sciences, 2(9), 374-386.
- Ajibade, P., & Mutula, S. M. (2018). Bibliometric Analysis of Citation Trends and Publications on E-government in Southern African Countries: A Human-computer Interactions and IT Alignment Debate. Library Philosophy and Practice (e-journal), 2234, 1-19.
- Ajibade, P., & Mutula, S. M. (2020a). An alternative approach to fostering African economic integration through the utilization and alignment of information technology. Journal of African Union Studies, 9(1), 51-66.
- Ajibade, P., & Mutula, S. M. (2020b). Big Data Research Outputs in the Library and Information Science: South African's Contribution using Bibliometric Study of Knowledge Production. African Journal of Library, Archives & Information Science, 30(1), 49-60.
- Ali, P. I., & Kalu, E. O. (2016). Impact of automated teller machine on banking services delivery in Nigeria: a stakeholder analysis. Brazilian Journal of Education, Technology and Society, 9(1), 64-72.
- Almirall, E., & Wareham, J. (2008). Living labs and open innovation: Roles and applicability. The Electronic Journal for Virtual Organization and Networks, 10(3), 21-46.
- Chaudhry, B. A. (2015). Alignment of Project Management with Business Strategy. International Journal of Information Technology Project Management, 6(4), 48-64.
- Coorevits, L., Seys, C., & Schuurman, D. (2014). Living lab methodology as an assessment tool for mass customization. Paper presented at the Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014). Aalborg, Denmark, February 4th-7th, 2014.
- Essia, U., & Anwana, E. (2012). Factors that Affect Adoption of e-Banking Products and Services in Nigeria. Sciences, 55, 123-131.
- Gill, W. (2010). The reasons for the low market penetration of banking services in South Africa (MBA dissertation). University of Pretoria.
- Ilo, J. V., Wilson, A., & Nnanyelugo, S. (2014). Impact of technological innovation on delivery of banking services in Nigeria. Paper presented at the International Conference on Economics, Education and Humanities. Indonesia.
- Jeucken, M. (2010). Sustainable finance and banking: The financial sector and the future of the planet (320 p.). United Kindom: Routledge.
- John, O., & Roitimi, O. (2014). Analysis of electronic banking and customer satisfaction in Nigeria. European Journal of Business and Social Sciences, 3(3), 14-27.
- Kabanda, S., Downes, A., & dos Ramos, S. B. (2012). Mobile Banking Services in South Africa: The case of M-Pesa. Paper presented at the INC.
- Maduku, D. K. (2011). Understanding retail bank customers' attitude towards and usage of cell phone and Internet banking services in Gauteng, South Africa (Dissertation). University of Johannesburg.
- Maduku, D. K. (2013). Predicting retail banking customers' attitude towards Internet banking services in South Africa. Southern African Business Review, 17(3), 76-100.
- Musa, H. A., Habib, M. T., & Muhammad, F. (2018). Investigative Assessment On Customer Satisfaction with E-Banking Service Quality in Nigeria and Bangladesh. International Research Journal of Mathematics, Engineering and IT, 5(2), 10-22.
- Nadzar, N. M. A. M., Bakri, A., & Ibrahim, R. (2018). The Study of Co-occurrences Index's Keywords for Malaysian Publications. Paper presented at the International Conference of Reliable Information and Communication Technology.
- Ngerebo-A. T., & Yellowe, S. (2012). The effects of corporate governance on patronage of banking services in Nigeria. Australian Journal of Business and Management Research, 2(5), 30.
- Nnamani, M. U., & Makwe, S. (2019). Impact of Electronic Banking on Customer Satisfaction. IDOSR Journal of Science and Technology, 4(1), 23-35.
- Nyoka, C. (2018). An examination of the factors that determine consumers' adoption of mobile banking services in South Africa. Euro Economica, 37(3), 116-129.
- Ogbuji, C. N., Onuoha, C. B., & Izogo, E. E. (2012). Analysis of the negative effects of the automated teller machine (ATM) as a channel for delivering banking services in Nigeria. International Journal of Business and Management, 7(7), 180.
- Ohene-Afoakwa, E., & Nyanhongo, S. (2017). Banking in Africa: Strategies and Systems for the Banking Industry to Win in the Fourth Industrial Revolution. Africa Expansion Project.
- Okereke, G., & Ezugwu, O. (2014). Authenticating E-Banking Services in Nigeria through Digital Signatures. Editorial Board, 47.
- Olowokere, E. N., & Olufunmilayo, A. (2018). Bank-Customer Relationship and Provision of Quality Electronic Banking Services in Nigeria. Journal of Law, Policy and Globalization, 80, 133-145.
- Ozuru, H. N., & Opara, B. (2014). Influence of Relative Advantage on Adoption of Electronic Banking Services in Nigeria. Technoscience Review, 5(1), 17-25.
- Pezzuto, I. (2019). Turning Globalization 4.0 into a Real and Sustainable Success for All Stakeholders. Journal of Governance and Regulation, 8(1), 8-18.
- Sarjiyus, O., Oye, N., & Baha, B. (2019). Improved Online Security Framework for e-Banking Services in Nigeria: A Real World Perspective. Journal of Scientific Research and Reports, 23(1), 1-14.
- Van Eck, N. J., & Waltman, L. (2014). Visualizing bibliometric networks. In Measuring scholarly impact (pp. 285-320). Springer.
- Waltman, L., Van Eck, N. J., & Noyons, E. C. (2010). A unified approach to mapping and clustering of bibliometric networks. Journal of Informetrics, 4(4), 629-635.
- Wang, B., Xing, D., Zhu, Y., Dong, S., & Zhao, B. (2019). The state of exosomes research: a global visualized analysis. BioMed Research International, 2019.