Mediating Effect of continuous improvements on management accounting innovations-information capital maturity level-organizational performance relationships
-
DOIhttp://dx.doi.org/10.21511/ppm.16(3).2018.28
-
Article InfoVolume 16 2018, Issue #3, pp. 356-365
- Cited by
- 995 Views
-
164 Downloads
This work is licensed under a
Creative Commons Attribution-NonCommercial 4.0 International License
Performance is the primary focus of each company. Management is always expected to achieve excellent performance by stakeholders. Previous studies asserted that management accounting innovations and information capital maturity level are two important factors that support the success of business process performance. Therefore, this study empirically investigates two theoretical paths. Firstly, whether continuous improvements mediate management accounting innovations-organizational performance relationship. Secondly, whether continuous improvements mediate information capital maturity level-organizational performance relationship. Using a sample of 54 managers of the Indonesian State-Owned Enterprises (SOEs), this study finds that continuous improvements fully mediate management accounting innovations-organizational performance relationship. Furthermore, this study also finds that continuous improvements do not mediate information capital maturity level-organizational performance relationship. Overall, this study gives empirical support for contingency theory, especially in providing contingent factors affecting organizational performance, namely management accounting innovations, information capital maturity level, and continuous improvements.
- Keywords
-
JEL Classification (Paper profile tab)L25
-
References26
-
Tables7
-
Figures2
-
- Figure 1. Research model
- Figure 2. PLS result
-
- Table 1. Information capital category
- Table 2. Descriptive statistics of variables
- Table 3. Reliability and convergent validity
- Table 4. Latent variable coefficients
- Table 5. Discriminant validity
- Table 6. Direct effect
- Table 7. Direct and indirect effect evaluation with continuous improvements as mediating variable
-
- Abdullah, M. M., Uli, J., & Tari, J. J. (2008). The Influence of Soft Factors on Quality Improvement and Performance. The TQM Journal, 20(5), 436-452.
- AICPA. American Institute of CPAs (1998). The CPA Vision Project: 2011 and Beyond.
- Ali, J. A. et al. (2012). A Study of Sustainability of Continuous Improvement in The Manufacturing Industries in Malaysia. Management of Environmental Quality: An International Journal, 24(3), 408-426.
- Al-Refaie, A., & Al-Tahat, M. D. (2015). Effects of Knowledge Management and Organizational Learning on Firm Performance. Journal of Nature Science and Sustainable Technology, 8(3).
- Arshad, A. M., Wang, Jie, & Su, Qin (2016). Investigating The Mediating Role of Service Innovation in Firm Performance: An Empirical Research. The Journal of Applied Business Research, 32(2).
- Azizi, S., Movahed, S. A., & Khah, M. H. (2009). The Effect of Marketing Stratefy and Marketing Capability on Business performance. Case Study: Iran’s Medial Equipment Sector. Journal of Medical Marketing, 9(4), 309-317.
- Boer, H., A., Berger, R. C., & Gertsen, F. (2000). CI Changes: From Suggestion Box to Organizational Learning. Continuous Improvements in Europe and Australia. Ash Gate Publishing, Aldershot.
- Camarero, C. (2007). Relationship Orientation or Service Quality? The International Journal of Bank Marketing, 25(6), 406-426.
- Chenhall, R., & Smith, K. L. (1999). Innovation in management accounting. Australian CPA, Sept, 69(8), 76-78.
- Clinton, B. D., & White, L. R. (2012). The Role of Management Accountant: 2003-2012. Management Accounting Quarterly, Fall, 14(1), 44-74.
- Dabhilkar, M., & Bengtsson, Lars (2002). Balanced Scorecards for a Strategic and Sustainability Continuous Improvement Capability. Proceedings of CINet Conference, September. Espoo, Finland.
- Fu, N. et al. (2015). How Do High Performance Work Systems Influence Organizational Innovation in Professional Service Firms? Employee Relations, 37(2), 209-231.
- Heavy, C., Ledwith, A., & Murphy, E. (2014). Introducing a New Continuous Improvement Framework for Increased Return on Investmen. The Total Quality Management Journal, 26(6), 594-609.
- Henderson, J., & Venkatraman, N. (1999). Strategic Alignment: leveraging information technology for transforming organizations. IBM Systems Journal, 38(2.3), 472- 484.
- Kaplan, R. S., & Norton, D. P. (2002). The Balanced Scorecard. Boston MA: Harvard Business School Press.
- Kaplan, R. S., & Norton, D. P. (2004). Strategy Maps: Converting Intangible Assets into Tangible Outcomes. Boston MA: Harvard Business School Press.
- Lebans, M., & Euske, K. (2006). A Conceptual And Operational Delineation of Performance. Business Performance Measurement. Cambridge University Press.
- Mone, S. D., Pop., M. D., & Paina, N. D. R. (2013). The “What” and “How” of Marketing Performance Management. Management and Marketing Challenges for the Knowledge Society, 8(1), 129-146.
- Oprime, P.C., Mendez, G.H., & Pimenta, M.L. (2012). Continuus improvement: Critical factors in Brazilian industrial companies. International Journal of Productivity and Perfomance Management, 61(1), 69-92.
- Osman, Suriati., Shariff, S. H., & Lajin, M. N. A. (2016). Does Innovation Contribute To Employee Performance? Procedia – Social and Behavioral Sciences, 219, 571-579.
- Tugas, F. C. (2010). Assessing The Level of Information Technology (IT) Processes Performance and Capability Maturity in The Philippine Food, Beverage, and Tobacco (FBT) Industry Using The COBIT Framework. Academy of Information and Management Sciences Journal, 13(1).
- Ursacescu, M. (2014). Assessing The Maturity Level of Information Technology Management Process In A Romanian Company. International Journal of Management & Information Systems. Third Quarter, 18(3), 201-212.
- Walker, R. M., Damanpour, F., & Deveece, C. A. (2010) Management Innovation and Organizational Performance: The Mediating Effect of Performance Management. Journal of Public Administration Research and Theory, 21(2), 367-386.
- Wheelen, T. L., & Hunger, J. D. (2012). Strategic Management- Business Policy (13th ed.). USA, Pearson.
- Yang, H. L, Gra, G. Ll., Yang, W. W. (2006). Employee Demography Moderate Involvement of Decison Making and Adoption of Management Accounting Innovations for Chinesse Accountants. Journal of American Academy of Business, Sept. 9(2), 338-343.
- Zawawi, N. H. M., & Hoque, Z. (2010). Research in Management Accounting Innovations An Overview of Its Recent Development. Qualitative Research in Accounting & Management, 7(4), 505-568.