Diep Dao Mong
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Does the perception of training in labor law knowledge affect job satisfaction and organizational commitment in commercial banks?
Banks and Bank Systems Volume 18, 2023 Issue #4 pp. 255-267
Views: 287 Downloads: 91 TO CITE АНОТАЦІЯThis study investigates the relationship and the magnitude of the influence of perceived training in labor law knowledge on employees’ organizational commitment, with job satisfaction as a mediating factor. The study concentrates on the commercial banking sector in Vietnam, an emerging developing country in Southeast Asia. Data were gathered through interviews with 496 employees from 20 commercial banks in Vietnam. Applying partial least squares structural equation modeling, the analysis indicates that employees’ perceptions of training in labor law knowledge have both direct and indirect effects on their job satisfaction and organizational commitment. The perceived motivation for training, perceived benefits of training, perceived availability of training, and perceived support from management and colleagues all serve as significant mediators in this relationship. Notably, increased job satisfaction significantly contributes to a positive impact on employees’ commitment to the organization. However, the study results suggest that employees’ perceived benefits of labor law training do not have a significant influence on their commitment to the organization. Nonetheless, these results serve as a foundation for managerial implications, offering valuable insights to enterprise managers in the commercial bank sector to improve future labor law training.
Acknowledgment
This collaborative research involves scholars from the University of Law – Hue University and Duy Tan University. The authors extend their gratitude to both institutions for their support and assistance in facilitating the publication of this research. -
Relationship between enforcement of labor social welfare laws and internal CSR, job satisfaction: a qualitative study at commercial banks in Vietnam
Banks and Bank Systems Volume 19, 2024 Issue #3 pp. 32-44
Views: 367 Downloads: 120 TO CITE АНОТАЦІЯThis study aimed to explore the relationship between three factors: enforcement of labor social welfare labor laws, internal corporate social responsibility (CSR) implementation, and job satisfaction as perceived by managers in the commercial banking sector. The research utilized a qualitative research method – in-depth interviews based on a semi-structured questionnaire with 20 experienced managers from 11 commercial banks in Vietnam, an emerging economy. Findings indicated a positive reciprocal relationship between enforcement of social welfare labor laws and internal CSR responsibilities of enterprises. Additionally, enforcing labor social welfare laws and internal CSR implementation positively impacted employee job satisfaction. The study also identified five aspects of internal CSR implementation towards employees: (1) timely and full payment of wages, bonuses, and benefits; (2) establishing a conducive work environment; (3) policies addressing human rights, health, and safety at work; (4) fair and democratic treatment, providing training and career advancement opportunities, and protecting employees through organizational activities; (5) having legal norms, procedures, mechanisms for recording, feedback, monitoring, and reasonable evaluation of job performance. These findings contribute to enriching both theoretical understanding and practical implications regarding the interplay of these three factors in commercial banks, encouraging managers to effectively implement social welfare laws and internal CSR implementation.
Acknowledgment
This collaborative research involves scholars from the University of Law - Hue University and Duy Tan University. The authors extend their gratitude to both institutions for their support and assistance in facilitating the publication of this research. In addition, the authors would like to thank the Editor-in Chief and a reviewer for their helpful comments that in our view have helped to improve the quality of the manuscript significantly. This study was conducted based on decision No. 4741/QD-ĐHDT dated October 18, 2023 of Duy Tan University, Vietnam. -
Relationship between artificial intelligence and legal education: A bibliometric analysis
Knowledge and Performance Management Volume 8, 2024 Issue #2 pp. 13-27
Views: 332 Downloads: 482 TO CITE АНОТАЦІЯThis study aims to explore past research trends and identify key future directions at the intersection of artificial intelligence and legal education. The study’s data were gathered from the Scopus database, comprising 68 selected documents spanning from 1999 to 2024. The research methodology involves the use of VOSviewer software for bibliometric analysis. The results reveal that research on artificial intelligence and legal education, while still limited, has been undertaken in various countries, focusing on five primary research directions, including: (1) Improving technical education systems in colleges and universities through educational technology and modern legal learning systems; (2) Application of artificial intelligence and algorithms in the legal field; (3) Applying computational theory and e-learning technology in legal education; (4) Legal education and legal knowledge; (5) Digital transformation in the field of legal training. Based on the research results, five future research directions on this topic are also proposed, including: (1) Application of artificial intelligence in analyzing and predicting legal trends; (2) Artificial intelligence in personalizing the legal learning experience; (3) Artificial intelligence and legal professional ethics; (4) Development of artificial intelligence tools supporting legal teaching and research; and (5) Integration of artificial intelligence into online learning systems for legal education.
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Impact of government support policies on firm performance of Vietnam’s small and medium tourism enterprises: The mediating role of competitive advantage
Problems and Perspectives in Management Volume 22, 2024 Issue #4 pp. 498-511
Views: 169 Downloads: 67 TO CITE АНОТАЦІЯThe government plays a decisive role in the general stability and sustainable development of the business community and tourism enterprises in particular. The recent Covid-19 pandemic has served as clear evidence of the government’s crucial support for tourism businesses. This study was conducted to explore and measure the impact of government support on the firm performance of small and medium tourism enterprises in Vietnam from the perspective of business leaders. Data were collected based on a survey of 798 leaders working in small and medium tourism enterprises. The results showed that government support before, during, and after the Covid-19 pandemic, through tax policies, credit policies, legal procedure support policies, and labor and social welfare policies, positively influenced firm performance through the mediating role of enhancing competitive advantage. However, this study found that digital transformation in small and medium-sized tourism enterprises had an insignificant impact on improving competitive advantage and firm performance. The results contribute to enriching the overall theory and provide policy and managerial implications for stakeholders in the future.
Acknowledgment
This research is funded by the Ministry of Education and Training of Vietnam with code B2023-DHH-02 under decision No. 2036/QD-BGDDT dated July 22, 2022. Furthermore, this study is the result of collaboration between a group of scientists from the Faculty of Law, Hue University, and School of Business and Economics, Duy Tan University. The authors would like to acknowledge the support and facilitation provided by both institutions for the publication of this article. -
Relationship between internal legal compliance culture, leadership style, organizational trust, and employee engagement in Vietnam’s banking sector
Banks and Bank Systems Volume 20, 2025 Issue #1 pp. 147-160
Views: 78 Downloads: 44 TO CITE АНОТАЦІЯThis study was conducted to explore and measure the relationship between leadership style, internal legal compliance culture, organizational trust, and employee engagement in the banking sector from the perspective of managerial perceptions. Data were collected through a survey of 386 managers currently working at 35 commercial banks in Vietnam. The results of the two-stage partial least squares structural equation modeling (PLS-SEM) analysis indicate that managers’ leadership styles have a positive impact on the implementation of internal legal compliance culture and enhance employee engagement. Additionally, the enforcement of internal legal compliance culture positively increases organizational trust, which in turn influences employee engagement in the banking industry. The study’s findings provide empirical evidence on the influence of leadership style and the implementation of internal legal compliance culture on promoting stability and sustainable development in the banking sector of emerging economies. At the same time, the study emphasizes that a strong internal legal compliance culture not only ensures regulatory adherence but also fosters a work environment where employees feel valued and secure. When employees perceive that their organization operates ethically and transparently, they are more likely to develop a sense of engagement, thereby strengthening their overall involvement. This heightened engagement can lead to improved job performance, lower turnover rates, and greater organizational efficiency in the banking sector.
Acknowledgment
The authors would like to thank the Editor-in-Chief and a reviewer for their helpful comments that, in our view, have helped to improve the quality of the manuscript significantly. Besides, this study is the result of collaboration between researchers from the University of Law, Hue University, and School of Business and Economics, Duy Tan University. The authors would like to thank both institutions for their support and facilitation in the publication of this research.
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- artificial intelligence
- co-citation analysis
- co-occurrence analysis
- commercial banks
- competitive advantage
- emerging countries
- employee engagement
- firm performance
- government support
- in-depth interviews