The analysis of influence of motivation and organizational commitment on employees’ performance in Telkom Kandatel Gorontalo Province
-
DOIhttp://dx.doi.org/10.21511/ppm.16(4).2018.36
-
Article InfoVolume 16 2018, Issue #4, pp. 429-443
- Cited by
- 1384 Views
-
218 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Every organization is required to be in a conducive condition in order to produce optimal performance to serve the community. The successfulness of an organization in many activities was based on technological advantages, fund avalaibility, facilities and human capital. It demanded that every organization of the company must improve its competence in terms of human resources. This research was explanatory research with a quantitative approach that aimed to:
1) analyze the effect of motivation on organizational commitment;
2) analyze the effect of motivation on employees’ performance;
3) analyze the effect of organizational commitment on employees’performance;
4) analyze the effect of motivation on employees’ performance through organizational commitment.
The study was conducted at the Regional Service Office of PT Telkom Kandatel Gorontalo Province with the total sample of 45 people, the sampling technique used was saturated sampling (census). Primary data collected using the questionnaires were then processed and analyzed using Structural Equation Modeling (SEM). The results of the study indicated that:
1) motivation had a significant positive effect on organizational commitment;
2) motivation did not have a significant effect on employees’ performance;
3) organizational commitment had a significant positive effect on employees’ performance;
4) motivation had a significant positive effect on employees’ performance through organizational commitment of PT Telkom Kandatel Gorontalo Province employees.
- Keywords
-
JEL Classification (Paper profile tab)L26, O15
-
References47
-
Tables2
-
Figures1
-
- Figure 1. Diagram of test results for the hypothesis of direct effect
-
- Table 1. Results of path coefficient and test of direct effect hypothesis
- Table 2. Results of path coefficient and indirect effect hypothesis test
-
- Abdi, M. S., Ibrahim, A. A., & Hussein, J. M. (2017). The effect of motivation on employee performance: Case study in Hormuud company in Mogadishu Somalia. International Journal of Development Research, 9(11), 17009-17016.
- Abdirahman, H. I. H., Najeemdeen, I. S., Abidemi, B. T., & Ahmad, R. B. (2018). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. IOSR Journal of Business and Management (IOSR-JBM), 20(5), 76-81.
- As’ad, M. (2004). Psikologi industri, seri umum sumber daya manusia [Industry of Psychology, Human Resources on General Series]. Yogyakarta: Liberty.
- Bacal, R. (2004). The manager’s guide to performance reviews. McGraw-Hill Professional, New York: McGraw Hill.
- Beltran-Martin, I., & Bou-Llusar, J. C. (2018). Examining the intermediate role of employee abilities, motivation and opportunities to participate in the relationship between HR bundles and employee performance. BRQ Business Research Quarterly, 21(2), 99-110.
- Bernardin, H. J. (2002). Human resource management: An experiential approach. Irwin Professional Pub. Mc. Graw Hill, Inc. International Edition.
- Brahmasari, I. A., & Suprayetno, A. (2009). Pengaruh motivasi kerja, kepemimpinan dan budaya organisasi terhadap kepuasan kerja karyawan serta dampaknya pada kinerja perusahaan (Studi kasus pada PT. Pei Hai International Wiratama Indonesia) [The Influence of working motivation, leadership ad Organization Culture on Employees’ satisfactino and Company performance]. Jurnal Manajemen dan kewirausahaan, 10(2), 124-135.
- Brantas, D. (2009). Dasar-dasar manajemen. [Fundamentals of management]. Bandung: Alfabeta.
- Burr, R., & Girardi, A. (2002). Intellectual capital: More than the interaction of competence x commitment. Australian Journal of Management, 27(1_suppl), 77-87.
- Didit, J. A., Heri, P., Wayan, A. P. (2018). The Effect of Organizational Commitment and Organizational Culture on Employee Performance through Employee Satisfaction (Study of Gondanglegi Islamic Hospital of Malang). European Journal of Business and Management, 10(8), 23-32.
- Faisal, N., Husam, A., Fayis, S., & Dia, Z. (2017). The Impact of Employee Motivation on Organizational Commitment. European Journal of Business and Management, 9(15), 134-145.
- GrGraves, L. M., & Sarkis, J. (2018). The role of employees' leadership perceptions, values, and motivation in employees' provenvironmental behaviors. Journal of Cleaner Production. 19 (1), 576-587.
- Grant, P. C. (1984). Employee Motivation: Principles and Practices. New York: Vantage Press.
- Güngör, P. (2011). The relationship between reward management system and employee performance with the mediating role of motivation: A quantitative study on global banks. Procedia-Social and Behavioral Sciences, 24(1), 1510-1520.
- Handoko, T. H. (2002). Manajemen personalia dan manajemen sumber daya manusia edisi 2, [Personalia and Human Resource Management, Second Volume]. Yogyakarta: BPFE.
- Hatmoko, T. (2006). Pengaruh Kepuasan Kerja terhadap Komitmen Organisasi Dan Pembedaannya Terhadap Karakteristik Demografik (Studi Kasus Di PDAM Kabupaten Karanganyar [The Influence of working satisfaction on Organization commitment and its differ on demographic characteristic (Studi Kasus Di PDAM Kabupaten Karanganyar: A study case on PDAM Karanganya Regency]. Doctoral Dissertation, Tesis Program Pascasarjana Universitas Sebelas Maret Surakarta.
- Hendrawijaya, A. T., & Gumanti, T. A. (2018). The mediating role of emotional intelligence in the employees performance. Problems and Perspectives in Management, 16(1), 145-154.
- Herriegel, D., Slocum, J., and Woodman, R.W.1989. Organizational Behavior. Fifth Edition, Singapore. Herper & Row Pulisher.
- Jaramillo, F., Mulki, J. P., & Marshall, G. W. (2005). A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research. Journal of Business Research, 58(6), 705-714.
- Kalkavan, S., & Katrinli, A. (2014). The effects of managerial coaching behaviors on the employees’ perception of job satisfaction, organisational commitment, and job performance: Case study on insurance industry in Turkey. Procedia-Social and Behavioral Sciences, 150, 1137- 1147.
- Kaswan, & Ade, S. A. (2015). Pengembangan sumber daya manusia dari konsepsi, paradigma, dan fungsi sampai aplikasi. Bandung: Alfabeta.
- Kerlinger, F.N. (2006). Asas–Asas Penelitian Behaviour. Edisi 3, Cetakan 7. Yogyakarta: Gadjah Mada University Press.
- Kinman, G., & Kinman, R. (2001). The role of motivation to learn in management education. Journal of workplace learning, 13(4), 132-144.
- Ko, C. P., & Ko, C. C. (2012). The relationship of training quality in e-learning and organizational commitment to organizational performance in the taiwan service industry. IERI Procedia, 2, 821- 827.
- Kondalkar, V. G. (2007). Organisational behaviour. New Age International Pvt. Ltd., Publishers.
- Li Lin & Wang, S. (2018). The Mediating Effect of Organizational Commitment on Leadership Type and Job Performance. Journal of World Economic Research, 7(1), 14-20.
- Mathis, R. L., & Jackson, J. H. (2002). Human resources management. New Jersey: Prentice Hall.
- McClelland, D. C., Atkinson, J. W., Clark, R. A., & Lowell, E. L. (1953). The achievement motive. New York: Appleton Century Crofts, Inc.
- Mehmet, D. K., & İskender, H. (2009). To examine the effect of the motivation provided by the administration on the job satisfaction of teachers and their institutional commitment. Procedia-Social and Behavioral Sciences, 1(1), 2252-2257.
- Meyer, J. P., & Allen, N. J. (1997). Advanced topics in organization behavior series. Commitment in the workplace: Theory, research, and application. Thousand Oaks, CA, US.
- Milka, W., Michael, K., & Tanui, T. (2015). Effect of Extrinsic Motivation on Employee Performance in Medium Class Hotels in Kisumu City, Kenya. European Journal of Business and Management, 7(7), 240-249.
- Mullins, L. J. (2007). Management and organisational behaviour. Pearson education.
- Olusadum, N. J., & Anulika, N. J. (2018). Impact of Motivation on Employee Performance: A Study of Alvan Ikoku Federal College of Eduaction. Journal of Management and Strategy, 9(1), 53.
- Rafiei, M., Amini, M., & Foroozandeh, N. (2014). Studying the impact of the organizational commitment on the job performance. Management Science Letters, 4(8), 1841-1848.
- Rahmawati, Y., Abiddin, N. Z., & Ro’is, I. (2014). Relationship between motivation and organizational commitment among scout volunteers In East Kalimantan. Journal of Social Science Studies, 2(1), 51.
- Robbins, S. P. (2003). Perilaku organisasi: konsep kontroversi aplikasi. edisi kedelapan. Trans. H. Pujaatmaka & B. Molan [Organization Behaviour, application controversion concept, eighth volume Trans. H. Pujaatmaka & B. Molan]. Jakarta: PT. Prenlindo.
- Robbins, S. P. (2008). Organizational Behaviour, Tenth Edition (Perilaku Organisasi Ke Sepuluh), Alih Bahasa. Benyamin Molan. Jakarta: Salemba Empat.
- Robbins, S. P., & Judge, D. (2007). Perilaku organisasi [Organizational Behavior]. Jakarta: Salemba Empat.
- Salleh, S. M., Zahari, A. S. M., Said, N. S. M., & Ali, S. R. O. (2016). The Influence of Work Motivation on Organizational Commitment in the Workplace. Journal of Applied Environmental and Biological Sciences, 6(5S), 139-143.
- Selvarajan, T. T., Singh, B., & Solansky, S. (2018). Performance appraisal fairness, leader member exchange and motivation to improve performance: A study of US and Mexican employees. Journal of Business Research, 85, 142-154.
- Simanjuntak, P. J. (2005). Manajemen dan evaluasi kinerja [Management and performance evaluation]. Jakarta: FE UI.
- Sopiah, D. (2008). Perilaku organisasional [Organizational behavior]. Yogyakarta: PT Andi Yogya.
- Stoner, J. A. (2006). Manajemen, Edisi Bahasa Indonesia. Jilid II [Management, Indonesian Edition. Volume II]. Jakarta: Gramedi Grup.
- Suhendi, H., & Anggara, S. (2010). Perilaku organisasi [Organizational behavior]. Bandung: CV Pustaka Setia.
- Susanty, A., & Baskoro, S. W. (2013). Pengaruh Motivasi Kerja dan Gaya Kepemimpinan terhadap Disiplin Kerja Serta Dampaknya pada Kinerja Karyawan (Studi Kasus pada PT. PLN (Persero) Apd Semarang). J@ti Undip: Jurnal Teknik Industri, 7(2), 77-84.
- Sutrisno, H. (2007). Manajemen keuangan teori, konsep dan aplikasi [Financial management theory, concepts and applications]. Yogyakarta: Ekonisia.
- Swanson, R. A., Holton, E., & Holton, E. F. (2001). Foundations of human resource development. Berrett-Koehler Publishers.