Articles tagged with: customer satisfaction

Corporate brand image and switching behavior: case of mobile telecommunications customers in Zimbabwe

Shylet Chigwende, Krishna Govender
Innovative Marketing Volume 16 2020, Issue #2

Mandatory adoption of the Central Bank of Nigeria’s cashless and e-payment policy: implications for bank customers

Kingsley Aderemi Adeyemo, David Isiavwe, Dorcas Adetula, Olusanmi Olamide, Owolabi Folashade
Banks and Bank Systems Volume 15 2020, Issue #2

The role of total quality management in enhancing the quality of private healthcare services

Mohannad Abu Daqar, Milan Constantinovits
Problems and Perspectives in Management Volume 18 2020, Issue #2

Brand loyalty towards online accommodation booking platforms

Christo Bisschoff, Wehmeyer Joubert
Innovative Marketing Volume 16 2020, Issue #2

Market dynamics and future prospects of the automobile industry in Saudi Arabia

Mohammad Rumzi Tausif, Mohammad Imdadul Haque
Problems and Perspectives in Management Volume 16 2018, Issue #4

Factors affecting service quality at Vietnamese retail banks

Tran Phi Hoang
Banks and Bank Systems Volume 13 2018, Issue #2

A second chance to serve South African private banking consumers: the role of post-transgression forgiveness

Nobukhosi Dlodlo
Banks and Bank Systems Volume 12 2017, Issue #3
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