Effect of work environment on employee engagement: Mediating role of ethical decision-making
-
DOIhttp://dx.doi.org/10.21511/ppm.19(3).2021.19
-
Article InfoVolume 19 2021, Issue #3, pp. 221-229
- Cited by
- 1824 Views
-
618 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Organizations are increasingly being responsible for providing good and healthy work environment that can help in supporting employees performing their duties. Supportive work environment can increase the degree of employee engagement, which in turn, makes them more attached to their roles. The purpose of the current study is two-folded: to investigate the effect of work environment on engagement, and to test ethical decision making as a mediator between environment and engagement. Data were collected from a sample of 237 employees from transportation corporations listed on the Amman Stock Exchange (2019) in Jordan. Structural equation modeling was utilized to test the model. Results proposed that engagement was significantly related to work environment and ethical decision-making. Work environment has a greater effect on employee engagement than on ethical decision-making. Moreover, the effect of ethical decision-making on employee engagement was greater than the effect of work engagement on ethical decision-making. Furthermore, the study yielded support for the claim that ethical decision-making played a significant role in the relationship between work environment and employee engagement. Therefore, employees having good working conditions and making ethical decisions tend to get higher levels of employee engagement.
- Keywords
-
JEL Classification (Paper profile tab)015, J81, K42
-
References35
-
Tables3
-
Figures3
-
- Figure 1. The theoretical model
- Figure 2. Confirmatory factor analysis/measurement model
- Figure 3. Confirmatory factor analysis/structural model
-
- Table 1. Demographic Information
- Table 2. Descriptive statistics, reliability, and inter-correlations
- Table 3. CR, AVE, and MSV
-
- Alnaser, A. S., Al-Shibly, M. S., Alghizzawi, M., Habes, M., Al-Gasawneh, J. A., & Elamaireh, A. J. A. (2020). Impacts of Social Media and Demographical Characteristics on University Admissions: Case of Jordanian Private Universities. PalArch’s Journal Archaeology of Egypt, Egyptology, 17(7), 6433-6454.
- Amman Stock Exchange. (2020). Information. Amman, Jordan.
- Anasi, S. N. (2020). Perceived influence of work relationship: work load and physical work environment on job satisfaction of librarians in South-West, Nigeria. Global Knowledge, Memory and Communication, 69(6/7), 377-398.
- Bedarkar, M., & Pandita, D. (2014). A study on the drivers of employee engagement impacting employee performance. Procedia – Social and Behavioral Sciences, 133, 106-115.
- Briner, R. B. (2000). Relationships between work environments: psychological environments and psychological well-being. Occupational Medicine, 50(5), 299-303.
- Brown, M. E., Trevino, L. K., & Harrison, D. A. (2005). Ethical leadership: A social learning perspective for construct development and testing. Organizational Behavior and Human Decision Processes, 97(2), 117-134.
- Casali, G. L. (2011). Developing a Multidimensional Scale for Ethical Decision Making. Journal of Business Ethics, 104, 485-497.
- Central Bank of Jordan. (2019). Fifty-Sixth Annual Report.
- Danish, R. Q., Sidra, R., & Farid, A. (2013). Effect of Perceived Organizational Support and Work Environment on Organizational Commitment; Mediating Role of Self-Monitoring. Advances in Economics and Business, 1(4), 312-317.
- Dul, J., Ceylan, C., & Jaspers, F. (2011). Knowledge workers’ creativity and the role of the physical work environment. Human resource management, 50(6), 715-734.
- Engkvist, I.-L. (2010). Working conditions at recycling centers in Sweden – Physical and psychosocial work environment. Applied Ergonomics, 41(3), 347-354.
- Fry, L. W. (2008). Spiritual leadership: state-of-the-art and future directions for theory, research, and practice. In J. Biberman & L. Tishman (Eds.), Spirituality in Business. Theory, Practice, and Future Directions (pp. 106-124). New York: Palgrave Macmillan.
- Hammer, T. H., Saksvik, P. O., Nytro, K., Torvatn, H., & Bayazit, M. (2004). Expanding the Psychosocial Work Environment: Workplace Norms and Work-Family Conflict as Correlates of Stress and Health. Journal of Occupational Health Psychology, 9(1), 83-97.
- Hanaysha, J. (2016). Testing the effects of employee engagement: work environment, and organizational learning on organizational commitment. Procedia – Social and Behavioral Sciences, 229, 289-297.
- Jones, T. M. (1991). Ethical decision making by individuals in organizations: an issue-contingent mode. Academy of Management Review, 16(2), 366-395.
- Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.
- Kline, R. B. (2005). Principles and Practice of Structural Equation Modeling. New York: Guilford Press.
- Lu, X., & Guy, M. E. (2014). How Emotional Labor and Ethical Leadership Affect Job Engagement for Chinese Public Servants. Public Personnel Management, 43(1), 3-24.
- Macey, W. H., & Schneider, B. (2008). The meaning of employee engagement. Industrial and Organizational Psychology, 1(1), 3-30.
- May, D. R., Gilson, R. L., & Harter, L. M. (2004). The psychological conditions of meaningfulness: safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77(1), 11-37.
- McCusker, J., Dendukuri, N., Cardinal, L., Katofsky, L., & Riccardi, M. (2005). Assessment of the work environment of multidisciplinary hospital staff. International Journal of Health Care Quality Assurance, 18(7), 543-551.
- McGuire, D., & McLaren, L. (2009). The impact of physical environment on employee commitment in call centers: The mediating role of employee well-being. Team Performance Management, 15(1/2), 35-48.
- Miller, L., & Miller, A. F. (2020). Innovative work behavior through high-quality leadership. International Journal of Innovation Science, 12(2), 219-236.
- Necare, E., & Sehitoglu, Y. (2018). The Relationship between Emotional Intelligence and Ethical Decision Making: A Study on Human Resources Specialists. Turkish Journal Of Business Ethics, 11(1), 21-41.
- Nienaber, H., & Martins, N. (2020). Exploratory study: Determine which dimensions enhance the levels of employee engagement to improve organizational effectiveness. The TQM Journal, 32(3), 475-495.
- Rožman, M., Treven, S., Mulej, M., & Čančer, V. (2019). Creating a healthy working environment for older employees as part of social responsibility. Kybernetes, 48(5), 1045-1059.
- Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of Managerial Psychology, 21(7), 600-619.
- Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The Measurement of Work Engagement With a Short Questionnaire: A Cross-National Study. Educational and Psychological Measurement, 66(4), 701-716.
- Schaufeli, W. B., Salanova, M., Gonzalez-Roma, V., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: a two-sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3, 71-92.
- Sonenshein, S. (2007). The role of construction, intuition, and justification in responding to ethical issues at work: The sensemaking-intuition model. Academy of Management Review, 32(4), 1022-1040.
- Steelman, L. A., Levy, P. E., & Snell, A. F. (2004). The Feedback Environment Scale: Construct Definition, Measurement, and Validation. Educational and Psychological Measurement, 64(1), 165-184.
- Trevinto, L. K., & Nelson, K. A. (2003). Managing Business Ethics (3rd ed.). New York: Wiley & Sons.
- Valentine, S. R., Hollingworth, D., & Schultz, P. (2018). Data-based ethical decision making, lateral relations, and organizational commitment: Building positive workplace connections through ethical operations. Employee Relations, 40(6), 946-963.
- Yusliza, M.Y., Noor Faezah, J., Ali, N., Mohamad Noor, N.M., Ramayah, T., Tanveer, M.I., & Fawehinmi, O. (2020). Effects of supportive work environment on employee retention: the mediating role of person-organization fit. Industrial and Commercial Training, 53(3), 201-216.
- Zagenczyk, T. J., Murrell, A. J., & Gibney, R. (2007). Effects of the physical work environment on the creation of individual- and group-level social capital. International Journal of Organizational Analysis, 15(2), 119-135.