Structured personal conflict as a main determinant of intragroup conflict: a study in Mexico
- Author(s)
-
DOIhttp://dx.doi.org/10.21511/ppm.18(4).2020.15
-
Article InfoVolume 18 2020, Issue #4, pp. 167-180
- 682 Views
-
185 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Managers can spot and target the common driving forces of conflicting employees to ensure their efficiency and productivity. The aim of this research is to provide evidence for the existence of a personal profile, named in this work Structured Personal Conflict, which is present in intragroup conflicts, traditionally studied based on the factoring of conflicts of processes, results and relationships. More than 400 questionnaires were distributed by mail among workers from different organizations and jobs in Mexico, the methodology used the information of 201 usable questionnaires. Various goodness-of-fit tests obtained were applied and rival models were compared using Confirmatory Factor Analysis (AFC). As a result, it was found that structured personal conflict can be estimated from the intragroup conflicts of processes, results and relationships, and that it has a greater explanatory power than either of them individually. The importance of structured personal conflict in the personnel selection and in the performance of teams should be emphasized.
view full abstract
- Keywords
-
JEL Classification (Paper profile tab)M12, M54, M55
-
References55
-
Tables6
-
Figures3
-
- Figure 1. Conceptual diagram of the components that make up the intragroup conflict
- Figure 2. Theoretical composition of the first three main components
- Figure 3. Variable relationship diagram
-
- Table 1. Component analysis factor matrix
- Table 2. Correlation matrix of information grouped by theoretical construct
- Table 3. Principal components analysis
- Table 4. Comparison of goodness-of-fit measures for rival models
- Table 5. Basic statistics of the sample constructs
- Table 6. Correlation matrix of the information grouped by theoretical construct
-
- Abella, C., Rodríguez, D., & Pérez-Sindín, X. (2010). Efectos del cambio de orden de variables y categorías de respuesta en los resultados de una encuesta política. (Effects of changing the order of variables and response categories on the results of a political survey). Metodología de Encuestas, 12, 7-27.
- Amason, A. C. (1996). Distinguishing the effects of functional and dysfunctional conflict on strategic decision-making: Resolving a paradox for top management teams. Academy of Management Journal, 39(1), 123-148.
- Amason, A. C., & Schweiger, D. M. (1994). Resolving the Paradox of Conflict, Strategic Decision Making, and Organizational Performance. International Journal of Conflict Management, 5(3), 239-253.
- Ayub, N., AlQurashi, S., Al-Yafi, W., & Jehn, K. (2017). Personality traits and conflict management styles in predicting job performance and conflict. International Journal of Conflict Management, 28(5), 671-694.
- Barrick, M. R., & Mount, M. K. (1991). The Big Five Personality Dimensions and Job Performance: A Meta-analysis. Personnel Psychology, 44(1), 1-26.
- Barrick, M. R., Parks, L., & Mount, M. K. (2005). Self-Monitoring as a Moderator of the Relationships Between Personality Traits and Performance. Personnel Psychology, 58(3), 745-767.
- Behfar, K. J., Mannix, E. A., Peterson, R. S., & Trochim, W. M. (2011). Conflict in Small Groups: The Meaning and Consequences of Process Conflict. Small Group Research, 42(2), 127-176.
- Bendersky, C., & Hays, N. A. (2012). Status Conflict in Groups. Organizations Science, 23(2), 299-596.
- Bostwick, G.J., &. Kyte, N.S. (2005). Measurement. In R. M. Grinnell, & Y. A. Unrau (Eds.), Measurement Social Work: Research and Evaluation Quantitative and Qualitative Approach. (pp. 97-111). New York: Oxford University Press.
- Carretero-Dios, H., & Pérez, C. (2007). Normas para el desarrollo y revisión de estudios instrumentales: consideraciones sobre la selección de tests en la investigación psicológica. (Guidelines for the development and review of instrumental studies: considerations on the selection of tests in psychological research). International Journal of Clinical and Health Psychology, 7(3), 863-882.
- De Church, L. A., Mesmer-Magnus, J. R., & Doty, D. (2013). Moving beyond relationship and task conflict: Toward a process-state perspective. Journal of Applied Psychology, 98(4), 559-578.
- De Dreu, C.K.W., & Weingart, L.R. (2003). Task versus relationship conflict, team performance, and team member satisfaction: A meta-analysis. Journal of Applied Psychology, 88(4), 741-749.
- De Wit, F.R.C., Jehn, K.A., & Scheepers, D. (2013), Task conflict, information processing, and decision making: The damaging effect of relationship conflict. Organizational Behavior and Human Decision Process, 122(2), 177-189.
- De Witt, F.R.C., Greer, L.L., & Jehn, K.A. (2012). The Paradox of Intragroup Conflict: A Meta-Analysis. Journal of Applied Psychology, 97(2), 360-390.
- Fischer, P., Kastenmüller, A., Greitemeyer, T., Fischer, J., Frey, D., & Crelley, D. (2011). Threat and selective exposure: The moderating role of threat and decision context on confirmatory information search after decisions. Journal of Experimental Psychology: General, 140(1), 51-62.
- Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50.
- Galinsky, A. D., Rucker, D. D., & Magee, J. C. (2015). Power: past findings, present considerations, and future directions. In M. Mikulincer, P. R. Shaver, J. A. Simpson, J. F. Dovidio (Eds.), APA Handbook of Personality and Social Psychology (pp. 421-460). Washington D.C: American Psychological Association.
- George, D., & Mallery, P. (2003). SPSS for Windows step by step: A Simple Guide and Reference. Boston: Allyn & Bacon.
- Greer, L. L., Jehn, K. A., & Mannix, E. A. (2008). Conflict Transformation A Longitudinal Investigation of the Relationships Between Different Types of Intragroup Conflict and the Moderating Role of Conflict Resolution. Small Group Research, 39(3), 278-302.
- Gujarati, D. N. (1993). Econometría [Econometrics]. Ciudad de México: McGraw Hill.
- Hair, J., Anderson, R., Tatham, R., & Black, W. (1998). Multivariate data analysis. New Jersey: Prentice Hall.
- Harmon, D., Kim, P. H., & Mayer, K. J. (2015). Breaking the letter vs. spirit of the law: How the interpretation of contract violations affects trust and the management of relationships. Strategic Management Journal, 36(4), 497-517.
- Hogan, R., & Kaiser, R. B. (2005). What we know about Leadership. Review of General Psychology, 9(2), 169-180.
- Hogan, R., & Sherman, R. A. (2020). Personality theory and the nature of human nature. Personality and Individual Differences, 152(1), 109561.
- Hu, L., & Bentler, P. M. (1995). Evaluating model fit. In R. H. Hoyle (Ed.), Structural equation modeling: Concepts, issues, and application (pp. 76-99). Thousand Oak: Sage Publications.
- Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
- Jehn, K. A. (1994). Enhancing Effectiveness: An Investigation of Advantages and Disadvantages of Value-Based Intragroup Conflict. International Journal of Conflict Management, 5(3), 223-238.
- Jehn, K. A. (1995). A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict. Administrative Science Quarterly, 40(2), 256-282.
- Jehn, K. A. (1997). A Qualitative Analysis of Conflict Types and Dimensions in Organizational Groups. Administrative Science Quarterly, 42(3), 530-557.
- Jehn, K. A., & Benderesky. C. (2003). Intragroup conflict in organizations: a contingence perspective on the conflict-outcome relationship. Research in Organizational Behavior, 25, 187-242.
- Jehn, K. A., & Chatman, J. A. (2000). The influence of proportional and perceptual conflict composition on team performance. The International Journal of Conflict Management, 11(1), 56-73.
- Jehn, K. A., & Mannix, E. A. (2001). The Dynamic Nature of Conflict: A Longitudinal Study of Intragroup Conflict and Group Performance. Academy of Management Journal, 44(2), 238-251.
- Jehn, K. A., Greer, L., Levine, S., & Sulanski, G. (2008). The Effects of Conflict Types, Dimensions, and Emergent States on Group Outcomes. Group Decision and Negotiation, 17(6), 465-49.
- Jehn, K. A., Northcraft, G. B., & Neale, M. A. (1999). Why Differences Make a Difference: A Field Study of Diversity, Conflict and Performance in Workgroups. Administrative Science Quarterly, 44(4), 741-763.
- Jehn, K. A., Rispens, S., & Thatcher, S. M. B. (2010). The effects of conflict asymmetry on workgroup and individual outcomes. Academy of Management Journal, 53(3), 596-616.
- Lê, J. K., & Jarzabkowski, P. A. (2015). The Role of Task and Process Conflict in Strategizing. British Journal of Management, 26(3), 439-462.
- McCarter, M., Wade-Benzoni, K., Fudge Kamal, D., Min Bang, H., Hyde, S., & Maredia, R. (2018). Models of Intragroup Conflict in Management: A Literature Review. Journal of Economic Behavior and Organization, 178, 925-946.
- McDowell, W., & Voelker, T. (2008). Information, resources and transaction cost economics: the effects of informal network centrality on teams and team performance. Institute of Behavioral and Applied Management, 9(2), 134-147.
- Mikkelsen, E. N., & Clegg, S. (2017). Conceptions of Conflict in Organizational Conflict Research: Toward Critical Reflexivity. Journal of Management Inquiry, 28(2), 166-179.
- Muñiz, J., Elosua, P., & Hambleton, R. K. (2013). Directrices para la traducción y adaptación de los tests. (Guidelines for the translation and adaptation of tests). Psicothemaapeles del Psicólogo, 25(2), 151-157.
- Nieves, H. A., & Domínguez, S. F. (2010). Probabilidad y estadística: un enfoque moderno. (Probability and Statistics: a Modern Approach). Ciudad de México: McGraw Hill.
- Norman, W. T. (1963). Toward an adequate taxonomy of personality attributes: Replicated factor structure in peer nomination personality ratings. The Journal of Abnormal and Social Psychology, 66(6), 574-583.
- Nunnallly, J. C., & Bernstein, I. H. (1995). Teoría Psicométrica [Psychometric Theory]. Ciudad de México: McGraw Hill.
- O’Neill, T. A., McLarnon, M. J. W., Hoffart, G. C., Woodley, H. J. R., & Allen, N. J. (2015). The Structure and Function of Team Conflict State Profiles. Journal of Management, 44(2), 811-836.
- Parayitam, S., & Dooley, R. S. (2007). The relationship between conflict and decision outcomes: Moderating effects of cognitive- and affect based trust in strategic decision-making teams. International Journal of Conflict Management, 18(1), 42-73.
- Parayitam, S., Olson, B. J., & Bao, Y. (2010). Task conflict, relationship conflict and agreement seeking in Chinese top management teams. International Journal of Conflict Management, 21(1), 94-116.
- Pérez-Gil, J. A., Chacón, S., & Moreno, R. (2000). Validez de constructo: el uso de análisis factorial exploratorio-confirmatorio para obtener evidencias de validez [Construct validity: the use of exploratory-confirmatory factor analysis to obtain evidence of validity]. Psicothema, 12(2), 442-446.
- Pinkley, R. L. (1990). Dimensions of conflict frame: Disputant interpretations of conflict. Journal of Applied Psychology, 75(2), 117-126.
- Pondy, L. (1992). Reflections on organizational conflict. Journal of Organizational Behavior, 13(3), 257-261.
- Rahim, M. A. (1983). A Measure of Styles of Handling Interpersonal Conflict. Academy of Management Journal, 26(2), 368-376.
- Rispens, S., Jehn,KA., & Steinel, W. (2020). Conflict Management Style Asymmetry in Short-Term Project Groups. Small Group Research, 1-23.
- Smith, B. D. (2014). Capturing an elusive phenomenon: developing and testing a multiple perspective model of marketing strategy implementation. Journal of Strategic Marketing, 22(1), 16-40.
- Tehrani, H. D., & Yamini, S. (2020). Personality traits and conflict resolution styles: A meta-analysis. Personality and Individual Differences, 157, 109794.
- Van den Assem, M. J., Van Dolder, D., & Thaler, R. H. (2012). Split or steal? Cooperative behavior when the stakes are large. Management Science, 58(1), 2-20.
- Vodosek, M. (2007). Intragroup conflict as a mediator between cultural diversity and work group outcomes. International Journal of Conflict Management, 18(4), 345-375.
Close
Problems and Perspectives in Management