Andi Nu Graha
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The role of knowledge management in organizational performance: case study of University of Malang, Indonesia
Andi Nu Graha , Achmad Sudiro , Armanu , Kusuma Ratnawati doi: http://dx.doi.org/10.21511/ppm.17(1).2019.20Problems and Perspectives in Management Volume 17, 2019 Issue #1 pp. 230-243
Views: 2352 Downloads: 354 TO CITE АНОТАЦІЯThe present study puts forward a model that examines variables of human resources management practices, organizational culture, knowledge management and organizational performance. By this model, it intends to explore the effects of human resources management practices and organizational culture on organizational performance. Particularly, it intends to find out their relationship with knowledge management as a mediator. The research applies SmartPLS for data analysis, with 163 respondents by means of saturation sampling technique. The results display several facts. First, both HRD practices and organizational culture have significant effects on knowledge management. Second, while knowledge management and organizational culture have a significant effect on organizational performance, HRD practices do not significantly affect organizational performance. It makes knowledge management only serve a partial mediation between human resources management practices and organizational performance, and serve a full mediation between organizational culture and organizational performance.