Organizational citizenship behavior and team performance: a multiple level study in Indian higher education institutions

  • Received March 1, 2018;
    Accepted September 7, 2018;
    Published September 19, 2018
  • Author(s)
  • DOI
    http://dx.doi.org/10.21511/ppm.16(3).2018.35
  • Article Info
    Volume 16 2018, Issue #3, pp. 443-453
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The prime purpose of this paper is to find out the correlated relations in organizational citizenship behavior, team performance, negative emotions, resource depletion and team member receptivity in higher education institutions in India. The study has been taken on 204 samples with 51 teams from colleges and universities of India, which were gathered by using the questionnaire. The findings have been used for better organizational citizenship behavior, how organizations have to maintain their negative emotions, resource depletion, team members receptivity, team performance to obtain efficient and effective organizational citizenship behavior and team performance in selected higher education institutions in India and considering the variables such as negative emotions, resource depletion, team members receptivity, team performance and organizational citizenship behavior (OCB).

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    • Figure 1. Proposed research framework
    • Table 1. Source of factors selected
    • Table 2. Descriptive statistics, reliability coefficient, and correlations
    • Table 3. The Confirmatory Factor Analysis (CFA) result
    • Table 4. Factor correlation matrix
    • Table 5. Changes in the fit statistics in confirmatory analysis of all variables of the study