Determinants of investment satisfaction among young investors in Indonesia
-
DOIhttp://dx.doi.org/10.21511/imfi.21(4).2024.19
-
Article InfoVolume 21 2024, Issue #4, pp. 239-253
- 95 Views
-
25 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Indonesian stock market is dominated by young and relatively inexperienced traders who often depend on the recommendations of influencers or bloggers in social media. This will then make them dependent and conduct frequent trading, which also means higher transaction costs that diminish their profits and increase their risks, thus decreasing investor satisfaction. Therefore, this study aimed to examine the impact of perceived investor sophistication and social media influence on investment satisfaction mediated with perceived investment return as a mediating element. The analysis focused on young investors aged 18 to 30 who have invested in shares on the Indonesian Stock Exchange for at least one year. A quantitative method was adopted using questionnaires to collect data from 344 respondents. Furthermore, data were analyzed using Structural Equation Modeling – Partial Least Square (SEM-PLS) with SMART PLS 4.0 software. The results showed that both perceived investor sophistication and investment return significantly affected investment satisfaction with beta coefficients of 0.416 and 0.358, respectively. Perceived investor sophistication also significantly influenced perceived investment return with a beta coefficient of 0.557. Additionally, social media influence significantly affected perceived investment return with a beta coefficient of 0.103. This social media influence did not directly impact investment satisfaction but through the perceived investment return, which was further found to fully mediate the impact of social media influence on investment satisfaction. Perceived investment return also partially mediated the effect of investor sophistication on Investment Satisfaction.
- Keywords
-
JEL Classification (Paper profile tab)G41, G11, G53
-
References80
-
Tables4
-
Figures2
-
- Figure 1. Research model
- Figure 2. Path diagram
-
- Table 1. Demographic profile
- Table 2. Construct validity and reliability
- Table 3. R-square
- Table 4. Path coefficient and hypothesis test results
-
- Ahmad, M., & Wu, Q. (2022). Does herding behavior matter in investment management and perceived market efficiency? Evidence from an emerging market. Management Decision, 60(8), 2148-2173.
- Aisyahrani, A. I. B., Handayani, L., Dewi, M. K., & Muhtar, M. (2020). A concept of materialism and well-being. International Journal of Evaluation and Research in Education, 9(1), 62-68.
- Ajzen, I. (1991). The Theory of Planned Behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
- Akhtar, F., & Das, N. (2020). Investor personality and investment performance: from the perspective of psychological traits. Qualitative Research in Financial Markets, 12(3), 333-352.
- Akhtar, F., Thyagaraj, K. S., & Das, N. (2018). Perceived Investment Performance of Individual Investors is Related to the Big-Five and the General Factor of Personality (GPF). Global Business Review, 19(2), 342-356.
- Ammer, M. A., & Aldhyani, T. H. H. (2022). An Investigation into the Determinants of Investment Awareness: Evidence from the Young Saudi Generation. Sustainability (Switzerland), 14(20), 1-25.
- Argan, M., Sevil, G., & Yalama, A. (2014). The Effect of Word-of-Mouth Communication on Stock Holdings and Trades: Empirical Evidence from an Emerging Market. Journal of Behavioral Finance, 15(2), 89-98.
- Arnold, W. E., McCroskey, J. C., & Prichard, S. V. O. (1967). The Likert-type scale. Today’s Speech, 15(2), 31-33.
- Aronson, E., Wilson, T., & Sommers, S. (2019). Social Psychology (10th ed.).
- Attakora-Amaniampong, E., Miller, A. W., & Aziabah, S. A. (2021). Determinants of investor satisfaction with e-commerce platforms and traded products in student housing development in Ghana. Electronic Journal of Information Systems in Developing Countries, 87(3), 1-17.
- Balasubramanian, S., Konana, P., & Menon, N. M. (2003). Customer satisfaction in virtual environments: A study of online investing. Management Science, 49(7), 871-889.
- Barber, B. M., & Odean, T. (2000). Trading is hazardous to your wealth: The common stock investment performance of individual investors. Journal of Finance, 55(2), 773-806.
- Barber, B. M., & Odean, T. (2001). Boys Will Be Boys: Gender, Overconfidence, and Common Stock Investment. The Quarterly Journal of Economics, 116(1), 261-292.
- Barber, B. M., & Odean, T. (2005). Boys will be Boys: Gender, Overconfidence, and Common Stock Investment. SSRN Electronic Journal, September 1998.
- Bellofatto, A., D’Hondt, C., & De Winne, R. (2018). Subjective financial literacy and retail investors’ behavior. Journal of Banking and Finance, 92, 168-181.
- Bhutto, M. Y., Khan, M. A., Sun, C., Hashim, S., & Khan, H. T. (2023). Factors affecting repurchase intention of organic food among generation Z (Evidence from developing economy). PLoS ONE, 18(3 March), 1-14.
- Bizzi, L., & Labban, A. (2019). The double-edged impact of social media on online trading: Opportunities, threats, and recommendations for organizations. Business Horizons, 62(4), 509-519.
- Chang, J. F., & Shi, P. (2011). Using investment satisfaction capability index based particle swarm optimization to construct a stock portfolio. Information Sciences, 181(14), 2989-2999.
- Chen, H., De, P., Hu, Y., & Hwang, B. H. (2014). Wisdom of crowds: The value of stock opinions transmitted through social media. Review of Financial Studies, 27(5), 1367-1403.
- Chin W, M. G. (1998). The Partial Least Squares Approach to Structural Formula Modeling. Advances in Hospitality and Leisure, 8(2), 5.
- Chong, L. L., Ong, H. B., & Tan, S. H. (2021). Acceptability of mobile stock trading application: A study of young investors in Malaysia. Technology in Society, 64(September 2020), 101497.
- Choong, L. H. (1988). The theory of reasoned action applied to brand loyalty. Journal of Product & Brand Management, 7(1), 51-61.
- CNBC Indonesia. (2022). Only 1.5% of Indonesian Citizens Become Stock Investors, Losing to Neighbors.
- Desokey, E. N., Badr, A., Hegazy, A. F., & Arab, I. T. (2016). An Intelligent Framework using Hybrid Social Media and Market Data, for Stock Prediction Analysis. International Journal of Computer and Information Technology, 5(3), 317-325.
- Dimson, E., Marsh, P., & Staunton, M. (2002). Triumph of the Optimists: 101 Years of Global Investing. Princeton University Press.
- Fu, J., Sawang, S., & Sun, Y. (2019). Enterprise social media adoption: Its impact on social capital in work and job satisfaction. Sustainability (Switzerland), 11(16), 1-17.
- Gambacorta, L., Gambacorta, R., & Mihet, R. (2023). FinTech, investor sophistication and financial portfolio choices. BIS Working Papers, 1091.
- Grinblatt, M., & Keloharju, M. (2001). How distance, language, and culture influence stockholdings and trades. Journal of Finance, 56(3), 1053-1073.
- Grosshans, D., & Zeisberger, S. (2018). All’s well that ends well? On the importance of how returns are achieved. Journal of Banking and Finance, 87, 397-410.
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks: Sage.
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). Partial Least Squares Structural Equation Modeling (Pls-Sem) (3rd ed.). Angewandte Chemie International Edition, 6(11), 951-952.
- Hasuike, T., & Katagiri, H. (2013). Robust-based interactive portfolio selection problems with an uncertainty set of returns. Fuzzy Optimization and Decision Making, 12(3), 263-288.
- Helm, S. (2007). The Role of Corporate Reputation in Determining Investor Satisfaction and Loyalty. Corporate Reputation Review, 10(1), 22-37.
- Hendra, E., & Utama, C. A. (2024). Corporate Diversification and Crash Risk: Evidence in East Asian Firms. Journal of Eastern European and Central Asian Research, 11(2), 303-319.
- Hoang, S. D., Tučková, Z., Pham, N. T., Tran, T. H., & Nguyen, D. T. N. (2024). Moderating Effect of Social Media in Shaping Ecotourism Loyalty: A Two-Stage-Cross-Sectional Study. SAGE Open, 14(2), 1-18.
- Hornuf, L., & Neuenkirch, M. (2017). Pricing shares in equity crowdfunding. Small Business Economics, 48(4), 795-811.
- Hu, D., Jones, C. M., Li, S., Zhang, V., & Zhang, X. (2024). The Rise of Reddit: How Social Media Affects Belief Formation and Price Discovery.
- Hussein A. H. A.-T. A. A. B. K. (2009). Financial literacy and investment decisions of UAE investors. The Journal of Risk Finance, 10(5), 500-516.
- IDX. (2022). Optimization of Statistical Publication.
- Jagannathan, R., & Kocherlakota, N. R. (1996). Why should older people invest less in stocks than younger people? Federal Reserve Bank of Minneapolis Quarterly Review, 20, 11-23.
- Joo, S. H., & Grable, J. E. (2004). An exploratory framework of the determinants of financial satisfaction. Journal of Family and Economic Issues, 25(1), 25-50.
- Kahneman, D., & Tversky, A. (1979). Prospect Theory: an Analysis of Decision Under Risk. Econometrica, 47(2), 263-291.
- Kannadhasan, M. (2015). Retail investors’ financial risk tolerance and their risk-taking behaviour: The role of demographics as differentiating and classifying factors. IIMB Management Review, 27(3), 175-184.
- Keswani, S., Gangwani, K., & Dhingra, V. (2020). Impact of performance measures of mutual fund on investors’ satisfaction level in India – An empirical analysis. International Journal of Advanced Science and Technology, 29(8 Special Issue), 370-381.
- KSEI. (2024). Indonesian Capital Market Statistics. (In Indonesian).
- Liao, K., Zhang, Y., Lei, H., Peng, G., & Kong, W. (2022). A Comparative Analysis of the Effects of Objective and Self-Assessed Financial Literacy on Stock Investment Return. Frontiers in Psychology, 13(April), 1-13.
- Luong, L. P., & Ha, D. T. T. (2011). Behavioral Factors Influencing Individual Investor’s Decision-Making and Performance.
- Lusardi, A., & Mitchel, O. S. (2014). The Economic Importance of Financial Literacy: Theory and Evidence. Journal of Economic Literature, 52(1), 5-44.
- Lusardi, A., & Mitchell, O. S. (2008). Planning and financial literacy: How do women fare? NBER Working Paper, 13750, 413-417.
- Madhumitha, T., & Lekshmi, R. S. (2022). The Influence of Social Media on the adoption and continuous use of health fitness mobile apps during the COVID-19 pandemic. Ethiopian Journal of Health Development, 36(1).
- Mosenhauer, M., Newall, P. W. S., & Walasek, L. (2022). The stock market as a casino: Associations between stock market trading frequency and problem gambling. Journal of Behavioral Addictions.
- Oliver, R. L. (2010). Satisfaction: A Behavioral Perspective on the Consumer (Vol. 2). Routledge.
- Otoritas Jasa Keuangan. (2022). National Survey on Financial Literacy and Inclusion 2022.
- Pandey, R., & Jessica, V. M. (2019). Sub-optimal behavioural biases and decision theory in real estate: The role of investment satisfaction and evolutionary psychology. International Journal of Housing Markets and Analysis, 12(2), 330-348.
- Reilly, F. K., & Brown, K. C. (2012). Investments Analysis and Portfolio Management. South-Western, Cengage Learning.
- Ribeiro-Navarrete, S., Palacios-Marqués, D., Lassala, C., & Ulrich, K. (2021). Key factors of information management for crowdfunding investor satisfaction. International Journal of Information Management, 59(April).
- Sahi, S. K. (2017). Psychological biases of individual investors and financial satisfaction. Journal of Consumer Behaviour, 16(6), 511-535.
- Saurabh, K., & Nandan, T. (2018). Role of financial risk attitude and financial behavior as mediators in financial satisfaction: Empirical evidence from India. South Asian Journal of Business Studies, 7(2), 207-224.
- Schraeder, S. (2016). Information processing and non-Bayesian learning in financial markets. Review of Finance, 20(2), 823-853.
- Schwaiger, R., Kirchler, M., Lindner, F., & Weitzel, U. (2020). Determinants of investor expectations and satisfaction. A study with financial professionals. Journal of Economic Dynamics and Control, 110.
- Shefrin, H. (2002). Beyond Greed and Fear: Understanding Behavioral Finance and the Psychology of Investing. Oxford University Press.
- Shim, G.-Y., Lee, S.-H., & Kim, Y.-M. (2008). How investor behavioral factors influence investment satisfaction, trust in investment company, and reinvestment intention. Journal of Business Research, 61(1), 47-55.
- Shive, S. (2010). An epidemic model of investor behavior. Journal of Financial and Quantitative Analysis, 45(1), 169-198.
- Silva, N. (2021). Life-cycle asset allocation and the peso problem: does ambiguity aversion matter? Review of Behavioral Finance, May.
- Soepriyanto, G., & Limijaya, A. (2022). Jouska: a lesson on financial (il)literacy of Indonesian millennials? Emerald Emerging Markets Case Studies, 12(2), 1-21.
- Statman, M. (2017). Finance for Normal People: How Investors and Markets Behave. Oxford University Press.
- Tan, W. K., & Tan, Y. J. (2012). An exploratory investigation of the investment information search behavior of individual domestic investors. Telematics and Informatics, 29(2), 187-203.
- tSurvey. (2023). Survey Platform.
- Von Gaudecker, H. M. (2015). How Does Household Portfolio Diversification Vary with Financial Literacy and Financial Advice? Journal of Finance, 70(2), 489-507.
- Wang, S., Zhang, Y., Wang, G., & Chen, Z. (2020). Who can realize the “spot value” of corporate social responsibility? Evidence from Chinese investors’ profiles. Sustainability Accounting, Management and Policy Journal, 11(4), 717-743.
- Wang, X. L., Shi, K., & Fan, H. X. (2006). Psychological mechanisms of investors in Chinese Stock Markets. Journal of Economic Psychology, 27(6), 762-780.
- Xiao, J. J., & Porto, N. (2017). Financial education and financial satisfaction: Financial literacy, behavior, and capability as mediators. International Journal of Bank Marketing, 35(5), 805-817.
- Xu, W., Zuo, Y., Gao, X., & Yao, M. (2019). The influencing factors of satisfaction and lending intention in online lending investment: an empirical study based on the Chinese market. Accounting and Finance, 59(S2), 2045-2071.
- Yadav, A., Yadav, D., & Hazarika, I. K. (2022). A New Conceptualization of Investor Sophistication and its Impact on Herding and Overconfidence Bias. Investment Management and Financial Innovations, 19(2).
- YahooFinance. (2024). IDX COMPOSITE (^JKSE) Stock Price, News, Quote & History – Yahoo Finance.
- Yang, M., Mamun, A. Al, Mohiuddin, M., Al-shami, S. S. A., & Zainol, N. R. (2021). Predicting Stock Market Investment Intention and Behavior among Malaysian Working Adults Using Partial Least Squares Structural Equation Modeling. Mathematics.
- Yang, S. Y., Yin, S., & Mo, K. (2018). Social Media and News Sentiment Analysis for Advanced Investment Strategies (Issue February 2016).
- Yulianto, A., & Wijaya, A. P. (2023). Disposition Effect: Does Investor Confidence Matter? Examining Service from Securities Brokerages. International Journal of Professional Business Review, 1-12.
- Zhang, Y., Lu, X., & Xiao, J. J. (2023). Does financial education help to improve the return on stock investment? Evidence from China. Pacific Basin Finance Journal, 78(December 2021), 101940.
- Zheng, J., Hu, L., Li, L., Shen, Q., & Wang, L. (2021). Confidence Modulates the Conformity Behavior of the Investors and Neural Responses of Social Influence in Crowdfunding. Frontiers in Human Neuroscience, 15(November), 1-13.