The impact of financial technology on bank performance in Arabian countries

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Banking operations have always evolved in tandem with developing technologies in all fields, providing new services to customers and facilitating easier banking transactions. Many banks have adopted modern financial technology, which has immensely impacted their financial performance, often linked to their operation markets and client bases. This study aims to examine the relationship between financial technology and bank performance using panel data for 21 Arabian banks, from Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, and the United Arab Emirates, from 2015 to 2022. Financial technology was determined by the frequency with which digitalization terminology appeared in annual reports. Bank performance is measured by return on assets and return on equity. Ordinary least squares and two-stage least squares were applied to achieve the objective. The findings reveal that financial technology positively impacts the return on assets for Arabian banks, where a one-unit increase in fintech causes a 0.37 increase in ROA. In addition, financial technology positively impacts return on equity for Arabian banks, where a one-unit increase in fintech leads to a 0.29 increase in ROE. To confirm the study results, robustness was examined for the regression results using sub-period analysis before and during COVID-19. The results obtained using the two sub-periods show that financial technology positively impacts banks’ financial performance in the two sub-periods before and during COVID-19. In addition, financial technology’s impact on financial performance in model 1 and model 2 during COVID-19 (0.78 and 0.47) is higher than its impact before COVID-19 (0.49 and 28).

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    • Figure 1. The most frequent keywords on the Fintech scale in commercial banks in Arabian countries
    • Table 1. Descriptive analysis
    • Table 2. Correlation matrix
    • Table 3. Regression test results (2015–2022)
    • Table 4. Regression test results (2015–2019 and 2020–2022)
    • Conceptualization
      Laith Al-Shouha, Ohoud Khasawneh, Shahir El-qawaqneh, Ahmad A. Al-Naimi, Wan Nur Syahida Wan Ismail
    • Data curation
      Laith Al-Shouha, Ohoud Khasawneh, Ahmad A. Al-Naimi, Mohammed Saram, Wan Nur Syahida Wan Ismail
    • Formal Analysis
      Laith Al-Shouha, Shahir El-qawaqneh, Ahmad A. Al-Naimi, Mohammed Saram, Wan Nur Syahida Wan Ismail
    • Funding acquisition
      Laith Al-Shouha, Ohoud Khasawneh, Wan Nur Syahida Wan Ismail
    • Investigation
      Laith Al-Shouha, Ahmad A. Al-Naimi, Mohammed Saram
    • Project administration
      Laith Al-Shouha, Ohoud Khasawneh, Shahir El-qawaqneh, Ahmad A. Al-Naimi, Mohammed Saram, Wan Nur Syahida Wan Ismail
    • Resources
      Laith Al-Shouha, Shahir El-qawaqneh, Ahmad A. Al-Naimi, Mohammed Saram
    • Software
      Laith Al-Shouha, Ohoud Khasawneh, Ahmad A. Al-Naimi, Mohammed Saram
    • Supervision
      Laith Al-Shouha, Ahmad A. Al-Naimi
    • Validation
      Laith Al-Shouha, Ohoud Khasawneh, Shahir El-qawaqneh, Ahmad A. Al-Naimi, Mohammed Saram
    • Visualization
      Laith Al-Shouha, Ohoud Khasawneh
    • Writing – original draft
      Laith Al-Shouha, Ohoud Khasawneh, Shahir El-qawaqneh, Wan Nur Syahida Wan Ismail
    • Writing – review & editing
      Laith Al-Shouha, Ohoud Khasawneh, Wan Nur Syahida Wan Ismail
    • Methodology
      Ohoud Khasawneh, Shahir El-qawaqneh, Mohammed Saram