Dagny A. Johannessen
Affiliation: Blue Cross, Norway
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Knowledge management and performance: developing a theoretical approach to knowledge workers’ productivity, and practical tools for managers
Deniel J. Adriaenssen , Dagny A. Johannessen , Jon-Arild Johannessen doi: http://dx.doi.org/10.21511/ppm.14(3-3).2016.10Problems and Perspectives in Management Volume 14, 2016 Issue #3 (cont. 3) pp. 667-676
Views: 2113 Downloads: 514 TO CITEIssue: The number of knowledge workers continues to grow, but we know little about what factors will promote knowledge workers’ productivity.
Problem for discussion: How can managers promote knowledge workers’ productivity?
Purpose: To develop aspects of a theory to promote knowledge workers’ productivity.
Method: Conceptual generalization.
Findings: Seven propositions (a mini-theory) for knowledge workers’ productivity.Keywords: knowledge worker, productivity, theory.
JEL Classification: M1