The moderating role of information technology infrastructure in the relationship between fintech adoption and organizational competitiveness
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Received February 14, 2024;Accepted April 16, 2024;Published April 25, 2024
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Author(s)Link to ORCID Index: https://orcid.org/0000-0002-9799-7198Link to ORCID Index: https://orcid.org/0000-0002-9425-7346
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DOIhttp://dx.doi.org/10.21511/imfi.21(2).2024.12
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Article InfoVolume 21 2024, Issue #2, pp. 155-166
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The rapid advancement and adoption of fintech have significantly influenced the banking sector worldwide. This study aims to investigate the moderating effect of information technology infrastructure on the link between fintech adoption and organizational competitiveness in Jordanian commercial banks. The study chose a quantitative research methodology to conduct this study, based on a survey of 12 Jordanian commercial banks, chose a quantitative research methodology. The study distributed a structured questionnaire, which was filled out by managerial-level employees at the banks. From the 400 questionnaires distributed to the respondents, 215 returned valid responses, allowing further analysis. The study carried out the data analysis using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results suggested that the adoption of fintech had a significant, positive direct impact on organizational competitiveness (H1: β = 0.409, t = 5.204, p = 0.001). Additionally, the study identified that IT infrastructure significantly moderates the relationships between fintech adoption and organizational competitiveness (H2: β = 0.257, t = 4.102, p = 0.000). This means, indeed, that fintech adoption independently augments the competitiveness of Jordanian commercial banks. Moreover, a solid presence in IT infrastructure further strengthens the positive effect. Such insights are highly valuable for bank managers and policymakers looking to improve organizational performance while incorporating strategic IT investments in the fintech domain.
- Keywords
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JEL Classification (Paper profile tab)G21, O32, M15
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References51
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Tables10
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Figures0
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- Table 1. List of commercial banks in Jordan
- Table 2. Demographics results
- Table 3. AVE, CR, and Alpha for constructs
- Table 4. Item loadings for each construct
- Table 5. Discriminant validity
- Table 6. Hypotheses testing
- Table 7. Moderating effect test
- Table A1. Fintech adoption items
- Table A2. IT Infrastructure items
- Table A3. Organizational competitiveness items
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Conceptualization
Amro Alzghoul
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Data curation
Amro Alzghoul
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Investigation
Amro Alzghoul
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Methodology
Amro Alzghoul
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Project administration
Amro Alzghoul
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Supervision
Amro Alzghoul
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Writing – original draft
Amro Alzghoul, Omar Al-kasasbeh
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Writing – review & editing
Amro Alzghoul
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Formal Analysis
Omar Al-kasasbeh
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Funding acquisition
Omar Al-kasasbeh
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Resources
Omar Al-kasasbeh
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Software
Omar Al-kasasbeh
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Validation
Omar Al-kasasbeh
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Visualization
Omar Al-kasasbeh
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Conceptualization
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Assessing the dynamics of fintech in Indonesia
Investment Management and Financial Innovations Volume 15, 2018 Issue #4 pp. 296-303 Views: 1952 Downloads: 515 TO CITE АНОТАЦІЯFinancial technology or commonly known as fintech is relatively a new thing in Indonesia. This article is attempting to capture the dynamics of such technology in Indonesia. This paper was aimed to help researchers and academics who are interested in studying the phenomenon of fintech more broadly. This study is descriptive and exploratory by nature. Data were gathered from secondary sources, as well as interviews with practitioners, policy makers, and users. Data were collected during the period from 2016 to 2018, which was divided into several different stages. The results of the study show that fintech is more than just a phenomenon, it cannot be compared to other start-ups, and has the potential to fundamentally change the business and economic landscape.
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Financial well-being – A Generation Z perspective using a Structural Equation Modeling approach
Investment Management and Financial Innovations Volume 19, 2022 Issue #1 pp. 32-50 Views: 1592 Downloads: 905 TO CITE АНОТАЦІЯThe current pandemic situation in the global economy has urged the need to revolutionize the financial services industry with a keen eye on consumers’ financial needs for sound financial decisions, which is necessary for financial well-being. The purpose of the study is to assess the financial well-being of Indian Gen Z students in relation to financial literacy, financial fragility, financial behavior, and financial technology. In addition, the study also tries to determine how Gen Z students’ financial well-being is influenced by other factors such as gender, age, parental education, employment status, and monthly income in India. The study uses the scientific data analysis approach, Partial Least Squares-SEM model to estimate, predict, and assess the hypotheses. A sample of 271 University students from India was surveyed using a self-administered structured questionnaire. Questions were incorporated to understand the effect of financial literacy, technology, fragility, behavior, demographic and parental characteristics on financial well-being. The results indicate that financial behavior is positively related to financial well-being, while financial fragility is negatively associated. However, financial literacy and financial technology do not significantly affect financial well-being. The results also show that financial well-being is significantly influenced by gender, parental education, employment status, and monthly income change. Understanding Indian Gen Z student financial well-being will expand the students’ understanding of the importance of financial literacy for well-planned financial behavior and informed decisions, hence high levels of financial well-being. Government and financial institutions can more effectively identify gaps and deficiencies in student financial well-being.
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Generation Z perceptions in paying Zakat, Infaq, and Sadaqah using Fintech: A comparative study of Indonesia and Malaysia
Azhar Alam , Ririn Tri Ratnasari , Chabibatul Mua’awanah , Raisa Aribatul Hamidah doi: http://dx.doi.org/10.21511/imfi.19(2).2022.28Investment Management and Financial Innovations Volume 19, 2022 Issue #2 pp. 320-330 Views: 1201 Downloads: 591 TO CITE АНОТАЦІЯGeneration Z is the future generation with technology familiarity and is a trendsetter in financial technology. This study aimed to compare (similarities and differences) perceptions of Generation Z Muslims in Indonesia and Malaysia in paying Zakat, Infaq, and Sadaqah (ZIS). This study uses a qualitative approach with phenomenological methods through focus group discussions. This method was chosen because it allows substantial interaction between participants to compare objects more boldly. Initially, there were 43 Generation Z students from Indonesia and 25 Generation Z students from Malaysia. The total reduction of participants was carried out to find the most relevant and appropriate participants by determining the criteria for having paid ZIS using financial technology (Fintech) at least once. With 10 participants from each country from the final narrowing results, two stages of Focus Group Discussion were carried out. The findings show the similarity of perceptions of awareness of use, including the need and importance of usage benefits. The similarity of perceptions regarding reputation was also found in professionalism and reliability. In contrast, similar perceptions of satisfaction occurred in aspects of multifunction and usability. In addition, differences were found in the perception of data security. There are still suspicions about data security among Indonesian participants. No studies directly compare Generation Z Muslims in the two countries that pay ZIS through Fintech. This study confirms that it is essential to increase the security of personal data when using fintech. Then there is a feeling of security and comfort for Generation Z who donated ZIS.