The influence of human resource management practices on employee performance: A case study of Al-Balqa Applied University
-
DOIhttp://dx.doi.org/10.21511/ppm.21(1).2023.24
-
Article InfoVolume 21 2023, Issue #1, pp. 279-290
- Cited by
- 1717 Views
-
523 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Human resources management (HRM) has become critical in modern empirical studies. This study examines the impact of several critical HRM practices, including workforce planning, recruitment and selection, training and development, compensation, and employee appraisal, on employee performance. The study selected employees of Al-Balqa Applied University in Jordan to conduct a survey totaling 150 respondents. The paper adopted a quantitative research approach to achieve the study objectives using self-administrated questionnaires for data collection. The study used the SPSS software to conduct the primary analyses. The results showed that the university’s application of HRM practices was at a high level, where training and development took first place in priority. However, the study suggested a change in HRM practices in the pursuit of excellence to improve the productivity of employees at the university. Therefore, personnel management should always strives to implement one or another strategy of the university, based on which appropriate human resource management practices are chosen.
- Keywords
-
JEL Classification (Paper profile tab)O15, J24, L25, D22
-
References54
-
Tables14
-
Figures0
-
- Table 1. Instrument reliability
- Table 2. Sample demographics
- Table 3. Model summary for H1
- Table 4. Regression coefficients for H1
- Table 5. Model summary for H1.1
- Table 6. Regression coefficients for H1.1
- Table 7. Model summary for H1.2
- Table 8. Regression coefficients for H1.2
- Table 9. Model summary for H1.3
- Table 10. Regression coefficients for H1.3
- Table 11. Model summary for H1.4
- Table 12. Regression coefficients for H1.4
- Table 13. Model summary for H1.5
- Table 14. Regression coefficients for H1.5
-
- Adeoye, A. O., & Fields, Z. (2014). Compensation management and employee job satisfaction: A case of Nigeria. Journal of Social Sciences, 41(3), 345-352.
- Ahmad, S., & Shahzad, K. (2011). HRM and employee performance: A case of university teachers of Azad Jammu and Kashmir (AJK) in Pakistan. African Journal of Business Management, 5(13), 5249-5153.
- Al-Busaidi, Z. A. H., Alias, R. B., & Alam, M. N. (2021). The influence of human resource management practices on employee performance at private companies in Oman: Moderating role of organizational politics. Review of International Geographical Education (RIGEO), 11(12), 1667-1683.
- Alfes, K., Truss, C., Soane, E. C., Rees, C., & Gatenby, M. (2013). The relationship between line manager behavior, perceived HRM practices, and individual performance: Examining the mediating role of engagement. Human Resource Management, 52(6), 839-859.
- Ali, M. (2016). Impact of gender-focused human resource management on performance: The mediating effects of gender diversity. Australian Journal of Management, 41(2), 376-397.
- Al-kharabsheh, S., Attiany, M., Alshawabkeh, R., Hamadneh, S., & Alshurideh, M. (2023). The impact of digital HRM on employee performance through employee motivation. International Journal of Data and Network Science, 7(1), 275-282.
- Alkhazali, Z., Abu-Rumman, A., Khdour, N., & Al-Daoud, K. (2020). Empowerment, HRM practices and organizational performance: A case study of Jordanian commercial banks. Entrepreneurship and Sustainability Issues, 7(4), 2991-3000.
- Alkhazali, Z., Aldabbagh, I., & Abu-Rumman, A. (2019). TQM potential moderating role to the relationship between HRM practices, KM strategies and organizational performance: The case of Jordanian banks. Academy of Strategic Management Journal, 18(3), 1-16.
- Al-Lawama, H. I., Omar, K., Saadon, M. S. I., & Aburumman, O. J. (2021). The relationship between strategic human resource management practices and organizational performance by mediating role of employee behavior in Jordanian telecommunication companies. Turkish Online Journal of Qualitative Inquiry, 12(3).
- Alsafadi, Y., & Altahat, S. (2021). Human resource management practices and employee performance: The role of job satisfaction. The Journal of Asian Finance, Economics and Business, 8(1), 519-529.
- Amir, M., Ali, K., Ali, D., & Ali, A. Z. (2022). Human resource practices and employee performance: Mediating role of work engagement and training sessions. JISR Management and Social Sciences & Economics, 20(1), 187-208.
- Armstrong, M. (2016). Armstrong’s handbook of management and leadership for HR: Developing effective people skills for better leadership and management. Kogan Page Publishers.
- Boxall, P., & Purcell, J. (2022). Strategy and human resource management. Bloomsbury Publishing.
- Bratton, J., Gold, J., Bratton, A., & Steele, L. (2021). Human resource management. Bloomsbury Publishing.
- Cooper, B., Wang, J., Bartram, T., & Cooke, F. L. (2019). Well-being-oriented human resource management practices and employee performance in the Chinese banking sector: The role of social climate and resilience. Human Resource Management, 58(1), 85-97.
- Dakhoul, Z. M. (2018). The determinants of employee performance in Jordanian organizations. Journal of Economics Finance and Accounting, 5(1), 11-17.
- Dessler, G. (2016). Fundamentals of human resource management. Pearson.
- Devi, J. K. (2018). Influence of green HRM practices on employees performance level – A study with reference to literature review. IJRAR-International Journal of Research and Analytical Reviews (IJRAR), 5(3), 329-332.
- Fong, C., Ooi, K., Tan, B., Lee, V., & Yee-Loong Chong, A. (2011). HRM practices and knowledge sharing: An empirical study. International Journal of Manpower, 32(5/6), 704-723.
- Fonkeng, C. (2018). Effects of job-stress on employee performance in an enterprise: A microfinance institution in Cameroon (Thesis). Centria University of Applied Sciences.
- Gamage, A. S. (2014). Recruitment and selection practices in manufacturing SMEs in Japan: An analysis of the link with business performance. Ruhuna Journal of Management and Finance, 1(1), 37-52.
- Gould-Williams, J. S., & Mohammed, A. (2021). Linking HRM systems with public sector employees’ performance: The way forward. In P. Leisink, L. B. Andersen, G. A. Brewer, C. B. Jacobsen, E. Knies, & W. Vandenabeele (Eds.), Managing for public service performance: How people and values make a difference. Oxford.
- Guan, X., & Frenkel, S. (2018). How HR practice, work engagement and job crafting influence employee performance. Chinese Management Studies, 12(3), 591-607.
- Hassan, S. (2016). Impact of HRM practices on employee’s performance. International Journal of Academic Research in Accounting, Finance and Management Sciences, 6(1), 15-22.
- Hee, O. C., & Jing, K. R. (2018). The influence of human resource management practices on employee performance in the manufacturing sector in Malaysia. International Journal of Human Resource Studies, 8(2), 129-147.
- Hennekam, S., & Herrbach, O. (2013). HRM practices and low occupational status older workers. Employee Relations, 35(3), 339-355.
- Hermawati, A., & Mas, N. (2017). Mediation effect of quality of worklife, job involvement, and organizational citizenship behavior in relationship between transglobal leadership to employee performance. International Journal of Law and Management, 59(6), 1143-1158.
- Hypko, P., Tilebein, M., & Gleich, R. (2010). Clarifying the concept of performance-based contracting in manufacturing industries: A research synthesis. Journal of Service Management, 21(5), 625-655.
- Jiang, J., Li, S., & Zhu, W. (2022). The trickle-down effect of managers’ belief in the importance of human resource management practices on employee performance: Evidence from China. Asia Pacific Journal of Human Resources, 60(4), 814-831.
- Karoo, S. (2016). The impact of human resource management practices on the employees performance: Applied Study on Jude company in Lattakia, Syria (Thesis). Tichreen University.
- Kianto, A., Sáenz, J., & Aramburu, N. (2017). Knowledge-based human resource management practices, intellectual capital and innovation. Journal of Business Research, 81, 11-20.
- Laursen, K., & Foss, N. J. (2013). Human resource management practices and innovation. In M. Dodgson, D. M. Gann, & N. Phillips (Eds.), The Oxford handbook of innovation management (pp. 506-529). Oxford: Oxford University Press.
- Lucky, E. O. I., Minai, M. S., & Hamzah, A. R. (2014). Employee job security affecting performance in a multi-ethnic environment. International Journal of Business Performance Management, 15(4), 277-294.
- Mohammed, J. I. (2017). An assessment of the impact of organizational culture on employee performance. International Journal of Development and Management Review, 12(1), 178-183.
- Nassazi, A. (2013). Effects of training on employee performance: Evidence from Uganda (Thesis). Vaasan Ammattikorkeakoulu University of Applied Sciences.
- Ngwenya, L., & Aigbavboa, C. (2017). Improvement of productivity and employee performance through an efficient human resource management practices. In J. Kantola, T. Barath, S. Nazir, & T. Andre (Eds.), Advances in human factors, business management, training and education (pp. 727-737). Springer.
- Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2019). Fundamentals of human resource management (8th ed.). McGraw-Hill.
- Oaya, Z. C. T., Ogbu, J., & Remilekun, G. (2017). Impact of recruitment and selection strategy on employees performance: A study of three selected manufacturing companies in Nigeria. International Journal of Innovation and Economic Development, 3(3), 32-42.
- Ogbonnaya, C., & Messersmith, J. (2019). Employee performance, well-being, and differential effects of human resource management subdimensions: Mutual gains or conflicting outcomes? Human Resource Management Journal, 29(3), 509-526.
- Paul, S. O., Olumuyiwa, F. O., & Esther, O. A. (2015). Modelling the relationship between performance appraisal and organizational productivity in Nigerian public sector. Journal of Global Economics, 3(1).
- Phutela, D. (2016). A review on human resource planning. International Journal of Engineering and Techniques, 2(1), 81-87.
- Richardson, M. A. (2009). Recruitment strategies: Managing/Effecting the recruitment process. Government of the Republic of Trinidad and Tobago.
- Rodjam, C., Thanasrisuebwong, A., Suphuan, T., & Charoenboon, P. (2020). Effect of human resource management practices on employee performance mediating by employee job satisfaction. Systematic Reviews in Pharmacy, 11(3), 37-47.
- Sekaran, U., & Bougie, R. (2016). Research methods for business: A skill building approach. John Wiley & Sons.
- Shahzadi, I., Javed, A., Pirzada, S. S., Nasreen, S., & Khanam, F. (2014). Impact of employee motivation on employee performance. European Journal of Business and Management, 6(23), 159-166.
- Shaukat, H., Ashraf, N., & Ghafoor, S. (2015). Impact of human resource management practices on employees performance. Middle-East Journal of Scientific Research, 23(2), 329-338.
- Shields, J., Brown, M., Kaine, S., Dolle-Samuel, C., North-Samardzic, A., McLean, P., Johns, R., O’Leary, P., Plimmer, G., & Robinson, J. (2015). Managing employee performance & reward: Concepts, practices, strategies (2nd ed.). Cambridge University Press.
- Shrouf, H., Al-Qudah, S., Khawaldeh, K., Obeidat, A., & Rawashdeh, A. (2020). A study on relationship between human resources and strategic performance: The mediating role of productivity. Management Science Letters, 10(13), 3189-3196.
- Siraj, N., Hágen, I., Cahyadi, A., Tangl, A., & Desalegn, G. (2022). Linking leadership to employees performance: The mediating role of human resource management. Economies, 10(5), 111.
- Storey, J., Ulrich, D., & Wright, P. M. (2019). Strategic human resource management: A research overview (1st ed.). London: Routledge.
- Subashree, A., & Subramaniam, G. (2017). A comparative study of manpower planning, recruitment & selection processes in public sector undertaking companies in India. International Journal of Scientific & Engineering Research, 8.
- Sweis, R. J., Ogla, K., Abdallat, Y., Sweis, G. J., Suifan, T., & Saleh, R. (2020). The impact of human resource management practices on organisational performance in construction companies in Jordan. International Journal of Business Innovation and Research, 23(4), 515-539.
- Tiwari, P., & Saxena, K. (2012). Human resource management practices: A comprehensive review. Pakistan Business Review, 9(2), 669-705.
- Veth, K. N., Korzilius, H. P., Van der Heijden, B. I., Emans, B. J., & De Lange, A. H. (2019). Which HRM practices enhance employee outcomes at work across the life-span? The International Journal of Human Resource Management, 30(19), 2777-2808.