Relationships between demographic factors, job satisfaction, and intention to leave among women employees in Indonesia
-
DOIhttp://dx.doi.org/10.21511/ppm.22(1).2024.01
-
Article InfoVolume 22 2024, Issue #1, pp. 1-12
- Cited by
- 1288 Views
-
876 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Job satisfaction is essential for improving company’s performance because the more satisfied employees are, the higher their work performance. The intention to leave has recently become a hot topic related to employees’ desire to leave the company. Such intentions can undoubtedly harm the company. This study aims to analyze the effect of demographic variables on employee job satisfaction and intention to leave. The sample includes 427 female employees in manufacturing companies in Indonesia. SEM-PLS with Smart-PLS software was used as the analysis method. Research findings show that demographic factors affect the intention to leave and job satisfaction. It was also found that demographic factors affect intention to leave, mediated by job satisfaction. Job satisfaction is essential in the relationship between demographic factors and employee intention to leave. This finding adds to existing insight that different demographic factors can affect employee turnover rates, such as high income, which can reduce employee intention to leave the company. Employee job satisfaction is subject to the influence of demographic factors, including age, with older employees generally expressing higher levels of job satisfaction.
- Keywords
-
JEL Classification (Paper profile tab)J28, J63, O15
-
References53
-
Tables5
-
Figures2
-
- Figure 1. Conceptual framework
- Figure 2. Formed path analysis model
-
- Table 1. Respondent demographics
- Table 2. Outer model results
- Table 3. Construct reliability result
- Table 4. R-Square results
- Table 5. Hypotheses testing
-
- Agbator, G. I., & Olori, W. O. (2020). Employee demographic factors and intention to stay in maritime firms in Rivers State. International Journal of Social Sciences and Management Research, 6(3), 9-21.
- Agyeman, C. M., & Ponniah, V. M. (2014). Employee demographic characteristics and their effects on turnover and retention in MSMEs. International Journal of Recent Advances in Organizational Behaviour and Decision Sciences (IJRAOB), 1(1).
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211.
- Akpa, V. O., & Asikhia, O. A. (2016). Effects of demographic factors on employees intention to leave in selected private universities in Southwest, Nigeria. The International Journal Of Business & Management, 4(10), 322-330.
- Amarasena, T., Ajward, A., & Haque, A. (2015). The effects of demographic factors on job satisfaction of university faculty members in Sri Lanka. International Journal of Academic Research and Reflection, 3(4), 89-106.
- Ashraf, M. A. (2020). Demographic factors, compensation, job satisfaction and organizational commitment in private university: An analysis using SEM. Journal of Global Responsibility, 11(4), 407-436.
- Balabanova, E., Efendiev, A., Ehrnrooth, M., & Koveshnikov, A. (2016). Job satisfaction, blat and intentions to leave among blue-collar employees in contemporary Russia. Baltic Journal of Management, 11(1), 21-43.
- Baran, E., & Arabelen, G. (2018). How demographic factors affect job satisfaction in shipping agencies?: A research through İzmir-based liner shipping agencies. Journal of ETA Maritime Science, 6(3), 229-242.
- Bello, S., & Nasiru, M. (2021). Demographic factors and its influence on job satisfaction in Adamawa State University, Mubi. International Journal of Research and Review, 8(5), 167-176.
- Bos, J. T., Donders, N. C. G. M., Bouwman-Brouwer, K. M., & Van der Gulden, J. W. J. (2009). Work characteristics and determinants of job satisfaction in four age groups: University employees’ point of view. International Archives of Occupational and Environmental Health, 82(10), 1249-1259.
- Chambers, J. M. (1999). The job satisfaction of managerial and executive women: Revisiting the assumptions. Journal of Education for Business, 75(2), 69-74.
- Chirchir, R. (2016). Demographic factors and job satisfaction: A case of teachers in public primary schools in Bomet County, Kenya. Journal of Education and Practice, 7(13), 152-158.
- Effendi, M., Nimran, U., Utami, H. N., & Afrianty, T. W. (2021). Effects of psychological capital and gratitude on employees intention to leave: The role of job satisfaction. Journal of Asian Finance, Economics and Business, 8(2), 1125-1134.
- Eleswed, M., & Mohammad, F. (2013). The impact of gender, age, years of experience, education level, and position type on job satisfaction and organizational commitment: An exploratory study in the Kingdom of Bahrain. Internatinal Journal of Business and Social Science, 4(11), 108-120.
- Ertas, N. (2015). Turnover intentions and work motivations of millennial employees in federal service. Public Personnel Management, 44(3), 401-423.
- Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19(2), 170-187.
- Ghozali, I., & Latan, H. (2015). Konsep, teknik dan aplikasi menggunakan program Smart PLS 3.0 [Concepts, techniques and applications using the Smart PLS 3.0 program]. Universitas Diponegoro. (In Indonesian).
- Guler, A. (2018). Gender, children, and employment: A study of the effects of children on job satisfaction. Canakkale Onsekiz Mart University.
- Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. W. (2019). Multivariate data analysis (8th ed.). Cengage Learning EMEA.
- Herzberg, F. (1993). The motivation to work. Routledge.
- Holtom, B. C., Mitchell, T. R., Lee, T. W., & Eberly, M. B. (2008). 5 turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future. The Academy of Management Annals, 2(1).
- Johari, J., Yean, T. F., Adnan, Z., Yahya, K. K., & Ahmad, M. N. (2012). Promoting employee intention to stay: Do human resource management practices matter? International Journal of Economics and Management, 6(2), 396-416.
- Johnson, G. J., & Johnson, W. R. (2000). Perceived overqualification and dimensions of job satisfaction: A longitudinal analysis. Journal of Psychology: Interdisciplinary and Applied, 134(5), 537-555.
- Judeh, M. (2012). Selected personality traits and intent to leave: A field study in insurance corporations. International Business Research, 5(5), 88-93.
- Kadir, M. A. H., & Amalia, L. (2017). The effect of job motivation, compensation, organizational culture towards job satisfaction and employee performance of the ministry of man power. International Journal of Business and Management Invention, 6(5).
- Khan, M. S., Khan, I., Kundi, G. M., Yar, N. B., & Saif, N. (2014). The impact of demography on intention to leave among the academicians in the public and private sector’s universities of Khyber Pakhtunkhwa, Pakistan. Industrial Engineering Letters, 4(3).
- Long, C. S., & Thean, L. Y. (2011). Relationship between leadership style, job satisfaction and employees’ turnover intention: A literature review. Research Journal of Business Management, 5(3), 91-100.
- Lum, L., Kervin, J., Clark, K., Reid, F., & Sirola, W. (1998). Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment? Journal of Organizational Behavior, 19(3), 305-320.
- Lussier, R. N., College, S., & Hendon, J. R. (2019). Human resource management functions, applications, and skill development. SAGE Publications, Inc.
- Luthans, F. (2011). Organizational behavior: An evidence-based approach (12th ed.). McGraw-Hill Companies, Inc.
- Macuka, I., & Tucak Junaković, I. (2021). A cross-sectional study of job satisfaction and intention to leave job in palliative care in Croatia. Journal of Palliative Care.
- Martin, T. N. (1979). A contextual model of employee turnover intentions. Academy of Management Journal, 22(2), 313-324.
- McHugh, M., & Brennan, S. (1992). Organization development and total stress management. Leadership & Organization Development Journal, 13(1), 27-32.
- Mohammed, S., Azumah, A., Ayisha, & Tetteh, R. (2017). An empirical study of the role of demographics in job satisfaction of Sunyani Technical University staff (MPRA Paper No. 81471).
- Neelamegam, M. (2010). Job satisfaction and demographic variables – Is there any link? Perspectives of Innovations, Economics and Business, 6(3), 108-111.
- Negoro, M. C. W., & Wibowo, A. (2021). Empathetic leadership, job satisfaction and intention to leave among millennials in a start-up industry: Needs’ satisfaction as a mediating variable. Journal of Indonesian Economy and Business, 36(2), 136-154.
- Pandey, Y. (2017). Relationship of demographic variables and job satisfaction among married women. International Journal of Latest Technology in Engineering, Management & Applied Science, VI(VIIIS), 53-57.
- Paul, E. P., & Phua, S. K. (2011). Lecturers’ job satisfaction in a public tertiary institution in Singapore: Ambivalent and non-ambivalent relationships between job satisfaction and demographic variables. Journal of Higher Education Policy and Management, 33(2), 141-151.
- Qowi, N. H., Nursalam, & Yuswanto, T. J. A. (2019). Demographic factors affecting turnover intention among nurses working in hospital. Proceedings of the 9th International Nursing Conference INC (pp. 110-115). Surabaya East Java, Indonesia.
- Rahman, M. M., Chowdhury, M. R. H. K., Islam, M. A., Tohfa, M. U., Kader, M. A. L., Ahmed, A. A. A., & Donepudi, P. K. (2020). Relationship between socio-demographic characteristics and job satisfaction: Evidence from private bank employees. American Journal of Trade and Policy, 7(2), 65-72.
- Robbins, S., & Judge, T. A. (2019). Organizational behavior (18th ed.). NY: Pearson Education.
- Rundmo, T., & Iversen, H. (2007). Is job insecurity a risk factor in occupational health and safety ? International Journal of Risk Assessment and Management, 7(2), 165-179.
- Sanjeevkumar, V. (2012). A study on employee’s intention to stay in public companies, Kedah, Malaysia. ZENITH International Journal of Business Economics & Management Research, 2(4).
- Sapar, L. C., & Oducado, R. M. F. (2021). Revisiting job satisfaction and intention to stay: A cross-sectional study among hospital nurses in the Philippines. Nurse Media Journal of Nursing, 11(2), 133-143.
- Sarker, S. J., Crossman, A., & Chinmeteepituck, P. (2003). The relationships of age and length of service with job satisfaction: An examination of hotel employees in Thailand. Journal of Managerial Psychology, 18(7), 745-758.
- Sharma, R. D., & Jyoti, J. (2009). Job satisfaction of university teachers: An empirical study. Journal of Services Research, 9(2), 51-80.
- Shaw, J. D. (2011). Turnover rates and organizational performance: Review, critique, and research agenda. Organizational Psychology Review, 1(3), 187-213.
- Shaw, J. D., Duffy, M. K., Johnson, J. L., & Lockhart, D. E. (2005). Turnover, social capital losses, and performance. Academy of Management Journal, 48(4).
- Sousa-Poza, A., & Sousa-Poza, A. A. (2003). Gender differences in job satisfaction in Great Britain, 1991–2000: Permanent or transitory? Applied Economics Letters, 10(11), 691-694.
- Spector, P. E. (1997). Job satisfaction: Application, assessment, causes and consequences. London: Sage Publications.
- Steel, R. P., & Lounsbury, J. W. (2009). Turnover process models: Review and synthesis of a conceptual literature. Human Resource Management Review, 19(4), 271-282.
- Tabatabaei, S., Ghaneh, S., Mohaddes, H., & Khansari, M. M. (2013). Relationship of job satisfaction and demographic variables in Pars Ceram factory employees in Iran. Procedia – Social and Behavioral Sciences, 84, 1795-1800.
- Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 46(2), 259-293.