Perceptual attitudes towards safety climate among employees of a manufacturing firm: A qualitative approach
-
DOIhttp://dx.doi.org/10.21511/ppm.20(2).2022.10
-
Article InfoVolume 20 2022, Issue #2, pp. 107-116
- Cited by
- 636 Views
-
241 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Safety climate can be regarded as a summary of moral perceptions that employees share about their work environments. This study explores the attitude of employees (working on production sites) towards the safety climate of a manufacturing firm producing medical equipment located in Kuala Lumpur (Malaysia). The data were collected through an open-ended questionnaire from 30 employees working in the manufacturing section of Setia Tek Limited. All the responses from open-ended questionnaires were analyzed descriptively and interpretively simultaneously using a thematic content analysis method. The findings indicate that the overall perception of the majority (67%) of employees about safety climate is positive. The research findings further reveal that majority of employees share a common understanding of the significance of the managerial strategies in business operations. With regard to the contribution of dimensions to shaping safety climate perceptions, the analysis reveals that all nine dimensions (safety concept, risks associated with daily work, cause of accidents, safety policies, regulations, and procedures, balance productivity goals and safety goals, commitment of the upper management, commitment of the immediate supervisor/ manager, commitment of employees, adequate training and competency, disciplinary actions for safety violations, accident investigations) positively contribute to employees’ safety perceptions.
- Keywords
-
JEL Classification (Paper profile tab)I31, J24, J28, J81
-
References65
-
Tables1
-
Figures0
-
- Table 1. Results of thematic content analysis
-
- Atkinson, P. A., & Coffey, A. (1997). Analysing documentary realities. In D. Silverman (Ed.), Qualitative research: Theory, method and practice (pp. 45-62). London, UK: Sage.
- Barling, J., Loughlin, C., & Kelloway, E. K. (2002). Development and test of a model linking safety specific transformational leadership and occupational safety. Journal of Applied Psychology, 87(3), 488-496.
- Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
- Brown, R. L., & Holmes, H. (1986). The use of a factor-analytic procedure for assessing the validity of an employee safety climate model. Accident Analysis and Prevention, 18, 455-470.
- Carder, B., & Ragan, P. (2003). A survey-based system for safety measurement and improvement. Journal of Safety Research, 34(2), 157-165.
- Christian, M., Bradley, J., Wallace, J., & Burke, M. (2009). Workplace safety: A meta-analysis of the roles of person and situation factors. Journal of Applied Psychology, 94(5), 1103-1127.
- Clarke, S. (2006). The relationship between safety climate and safety performance: A metaanalytic review. Journal of Occupational Health Psychology, 11(4), 315-327.
- Clarke, S., & Cooper, C. L. (2004). Managing the Risk of Workplace Stress. Routledge: Great Britain.
- Cooper, M., & Phillips, R. (2004). Exploratory analysis of the safety climate and safety behavior relationship. Journal of Safety Research, 35(4), 97-512.
- Cox, S., & Flin, R. (1998). Safety culture: Philosopher’s stone or man of straw? Work and Stress, 12(3), 189-201.
- Crossman, A. (2020). An Overview of Qualitative Research Methods: Direct Observation, Interviews, Participation, Immersion, Focus Groups. Thought.Co.
- Davies, F., Spencer, R., & Dooley, K. (2001). Summary guide to safety climate tools. Prepared by MaTSU for the Health and Safety Executive.
- DeDobbeleer, N., & Beland, F. (1991). Safety climate measure for construction sites. Journal of Safety Research, 22(2), 97-103.
- DeyJoy, D. M., Schaffer, B. S., Wilson, M. G., Vandenberg, R. J., & Butts, M. M. (2004). Creating safer workplaces: Assessing the determinants and role of safety climate. Journal of Safety Research, 35(1), 81-90.
- Fang, D., Chen, Y., & Wong, L. (2006). Safety climate in construction industry: A case study in Hong Kong. Journal of Construction Engineering and Management, 132(6), 573-584.
- Flin, R., Mearns, K., Connor, P., & Bryden, R. (2000). Measuring safety climate: Identifying the common themes. Safety Science, 34, 177-192.
- Griffin, M. A., & Neal, A. (2000). Perceptions of safety at work: A framework for linking safety climate to safety performance, knowledge, and motivation. Journal of Occupational Health Psychology, 5(3), 347-358.
- Gouldner, A. W. (1960). The norm of reciprocity. American Sociological Review, 25(2), 165-167.
- Guldenmund, F. W. (2000). The nature of safety culture: A review of theory and research. Safety Science, 24, 215-257.
- Griffin, M., & Curcuruto, M. (2016). Safety climate in organizations. Annual Review of Organizational Psychology and Organizational Behaviour, 3, 191-212.
- Hall, M., Blair, E., Smith, S., & Gorski, J. (2013). Development of a theory-based safety climate instrument. Journal of Safety, Health & Environmental Research, 9(1), 58-69.
- Health and Safety Executive. (2014). Writing a health and safety policy. Health and Safety Executive.
- Health and Safety Executive. (2005). A review of safety culture and safety climate literature for the development of the safety culture inspection toolkit.
- Hofmann, D., & Morgeson, F. (1999). Safety-related behavior as a social exchange: The role of perceived organizational support and leader-member exchange. Journal of Applied Psychology, 84(2), 286-296.
- Hofmann, D. A., & Stetzer, A. (1996). A cross-level investigation of factors influencing unsafe behaviors and accidents. Personnel Psychology, 49, 307-339.
- Hon, C., Chan, A., & Yam, M. (2014). Relationships between safety climate and safety performance of building repair, maintenance, minor alteration, and addition (RMAA) works. Safety Science, 65, 10-19.
- Huang, Y., Roberston, M., Lee, J., Rineer, J., Murphy, L., Garabet, A., & Dainoff, M. (2014). Supervisory interpretation of safety climate versus employee safety climate perception: Association with safety behavior and outcomes for lone workers. Transportation Research Part F: Psychology and Behaviour, 26, 348-360.
- Jiang, L., Lavaysse, M., & Probst, T. (2019). Climate and safety outcomes: A meta-analytic comparison of universal versus industry specific safety climate predictive validity. Work and Stress, 33(1), 41-57.
- Kines, P., Lappalainen, J., Mikkelsen, K., Olsen, E., Pousette, A., Tharaldsen, J., Tomasson, K., & Torner, M. (2011). Nordic safety climate questionnaire (NOSACQ-50): A new tool for diagnosing occupational safety climate. International Journal of Industrial Ergonomics, 41(6), 634-646.
- Labuschagne, A. (2003). Qualitative Research - Airy Fairy or Fundamental?. The Qualitative Report, 8(1), 100-103.
- LaDou, J., London, L., & Watterson, A. (2018). Occupational health: A world of false promises. Environmental Health, 17(81), 1-8.
- Lin, S., Tang, W., Miao, J., Wang, Z., & Wang, P. (2008). Safety climate measurement at workplace in China: A validity and reliability assessment. Safety Science, 46(7), 1037-1046.
- Lyu, S., Hon, C., Chan, A., Wong, F., & Javed, A. (2018). Relationships among safety climate, safety behavior, and safety outcomes for ethnic minority construction workers. International Journal of Environment Research and Public Health, 15, 1-16.
- MDSH, Malaysian Department of Safety and Health. (2019). Occupational accidents statistics by sector from January until June 2019. Kuala Lumpur: Ministry of Human Resources.
- MDSH, Malaysian Department of Safety and Health. (2018). Occupational accidents statistics by sector 2018. Kuala Lumpur: Ministry of Human Resources.
- MDSH, Malaysian Department of Safety and Health. (2017). Occupational accidents statistics by sector 2017. Kuala Lumpur: Ministry of Human Resources.
- MDSH, Malaysian Department of Safety & Health. (2016). Occupational accidents statistics by sector 2016. Kuala Lumpur: Ministry of Human Resources.
- Malaysian Ministry of Human Resources. (1994). Occupational safety and health Act (Act 514) 1994. Kuala Lumpur: Government Printing Press.
- Mathis, T. (2017). Safety performance excellence: Safety vs. productivity: If either wins, both lose. EHS Today.
- Mearns, K., Whitaker, S.M., & Flin, R. (2003). Safety climate, safety management practice and safety performance in offshore environments. Safety Science, 41(8), 641-680.
- Mearns, K., & Flin, R. (1999). Assessing the state of organization safety – Culture or climate? Current Psychology: Developmental Learning Personality Social, 18(1), 5-17.
- Mohamed, S. (2002). Safety climate in construction site environments. Journal of Construction Engineering and Management, 128(5), 375-384.
- Neal, A., & Griffin, M. (2006). A study of the lagged relationships among safety climate, safety motivation, safety behavior, and accidents at the individual and group levels. Journal of Applied Psychology, 91(4), 946-953.
- Olsen, E. (2010). Exploring the possibility of a common structural model measuring associations between safety climate factors and safety behavior in health care and the petroleum sectors. Accident Analysis and Prevention, 42(5), 1507-1516.
- O’Toole, M. (2002). The relationship between employees’ perceptions of safety and organizational culture. Journal of Safety Research, 33, 231-243.
- Parker, S. K., Axtell, C. M., & Turner, N. (2001). Designing a safer workplace: Importance of job autonomy, communication quality, and supportive supervisors. Journal of Occupational Health Psychology, 5, 211-228.
- Probst, T. M. (2004). Safety and Insecurity: Exploring the Moderating Effect of Organizational Safety Climate. Journal of Occupational Health Psychology, 9(1), 3-10.
- Schwatka, N., Hecker, S., & Goldenhar, M. (2016). Defining and measuring safety climate: A review of the construction industry literature. Annals of Occupational Hygiene, 60(5), 537-350.
- Seo, D. C., Torbai, M. R., Blair, E. H., & Ellis, N. T. (2004). A cross-validation of safety climate scale using confirmatory factor analytic approach. Journal of Safety Research, 35, 427-445.
- Shannon, H. S., & Norman, G. R. (2009). Deriving the factor structure of safety climate scales. Safety Science, 47(3), 327-329.
- Shea, T., De Cieri, H., Vu, T., & Pettit, T. (2021). How is safety climate measured? A review and evaluation. Safety Science, 143, 105413.
- Siu, O. L., Phillips, D. R., & Leung, T. W. (2004). Safety climate and safety performance among construction workers in Hong Kong: The role of psychological strains as mediators. Accident Analysis and Prevention, 36, 359-366.
- Teo, E. A., & Feng, Y. (2009). The role of safety climate in predicting safety culture on construction sites. Architectural Sciences Review, 52(1), 5-16.
- Tetzlaff, E. J., Goggins, K. A., Pegoraro, A. L., Dorman, S. C., Pakalnis, V., & Eger, T. R. (2021). Safety Culture: A Retrospective Analysis of Occupational Health and Safety Mining Reports. Safety and Health at Work, 12(2), 201-208.
- Wallace, J. C., Popp, E., & Mondore, S. (2006). Safety climate as a mediator between foundation climates and occupational accidents: A group-level investigation. Journal of Applied Psychology, 91(3), 681-688.
- Yule, S., Flin, R., & Murdy, A. (2007). The role of management and safety climate in preventing risk-taking at work. International Journal of Risk Assessment and Management, 7(2), 137-151.
- Zacharatos, A., Barling, J., & Iverson, R. D. (2005). High-performance work systems and occupational safety. Journal of Applied Psychology, 90(1), 77-93.
- Zhou, Q., Fang, D., & Wang, X. (2008). A method to identify strategies for the improvement of human safety behavior by considering safety climate and personal experience. Safety Science, 46(10), 1406-1419.
- Zohar, D. (2010). Thirty years of safety climate research: Reflections and future directions. Accident Analysis & Prevention, 42(5), 1517-1522.
- Zohar, D., & Luria, G. (2004). Climate as a social-cognitive construction of supervisory safety practices: Scripts as proxy of behavior patterns. Journal of Applied Psychology, 89(2), 322-333.
- Zohar, D. (2003). Safety climate: Conceptual and measurement issues. In J. C. Quick & L. E. Tetrick (Eds.), Handbook of Occupational Health Psychology (pp. 123-142). Washington, D.C.: American Psychological Association.
- Zohar, D. (2002a). Modifying supervisory practices to improve subunit safety: A leadership-based intervention model. Journal of Applied Psychology, 87(1), 156-163.
- Zohar, D. (2002b). The effects of leadership dimensions, safety climate, and assigned priorities on minor injuries in work groups. Journal of Organizational Behaviour, 23(1), 75-92.
- Zohar, D. (2000). A group-level model of safety climate: Testing the effect of group climate on micro accidents in manufacturing job. Journal of Applied Psychology, 85(4), 587-596.
- Zohar, D. (1980). Safety climate in industrial organizations: Theoretical and applied implications. Journal of Applied Psychology, 65, 96-102.