Impact of organizational culture on healthcare supply chain resilience in Jordan: Moderating role of technology integration

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This study aims to investigate the impact of organizational culture (i.e., rational, hierarchical, and group) on healthcare supply chain resilience (SCR) in Jordan. This paper further examines the moderating role of technology integration on the relationship between organizational culture and healthcare SCR. Cross-sectional research was conducted, and participants were recruited from different hospitals in Jordan. An electronic survey was employed to collect the responses from 304 participants, including senior professionals designated as doctors, nurses, ray technicians, physical therapists, procurement officers, pharmacists, and lab technicians with more than three years of work experience. There was no statistically significant influence of rational culture on healthcare SCR (p-value = 0.156) and an adverse impact of hierarchical culture on healthcare SCR (p-value = 0.030). Group culture had a statistically significant impact on healthcare SCR (p-value = 0.007). Technology integration had an influential moderating influence on the association between rational culture and healthcare SCR (p-value = 0.042) and the association between hierarchical culture and healthcare SCR (p-value = 0.0129). However, technology integration had no moderating influence on the association between group culture and healthcare SCR (p-value = 0.331). The analysis revealed that group culture has an influential impact on healthcare SCR, while hierarchical culture has a negative impact on healthcare SCR. Moreover, technological integration was observed to improve the beneficial influence of rational culture and the negative effects of hierarchical culture on healthcare SCR. However, the technology integration was not observed to moderate the relationship between group culture and healthcare SCR.

Acknowledgment
The author acknowledges all the associated personnel who, in any reference, contributed to the completion of this study.

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    • Figure 1. Study framework
    • Figure 2. Structural model representing the results of hypothesis testing
    • Table 1. Demographic details of the participants
    • Table 2. Reliability statistics
    • Table 3. Correlation matrix of constructs
    • Table 4. Goodness of fit
    • Table 5. Hypothesis testing
    • Table A1. Close-ended questionnaire items
    • Table A2. Outcomes of convergent validity
    • Conceptualization
      Noor Al-Ma’aitah
    • Data curation
      Noor Al-Ma’aitah
    • Formal Analysis
      Noor Al-Ma’aitah
    • Investigation
      Noor Al-Ma’aitah
    • Methodology
      Noor Al-Ma’aitah
    • Project administration
      Noor Al-Ma’aitah
    • Resources
      Noor Al-Ma’aitah
    • Software
      Noor Al-Ma’aitah
    • Supervision
      Noor Al-Ma’aitah
    • Validation
      Noor Al-Ma’aitah
    • Visualization
      Noor Al-Ma’aitah
    • Writing – original draft
      Noor Al-Ma’aitah
    • Writing – review & editing
      Noor Al-Ma’aitah