Zhongwu Li

This paper explores the influence of employee perception of psychological contracts on knowledge innovation from the perspective of open innovation. The purpose is to explore internal factors affecting knowledge innovation through the construction of the SEM model and provide enterprise managers with scientific and effective management methods. The survey sample includes 312 technical and scientific research employees from 16 high-tech enterprises in China. This study adopts a quantitative research method and conducts a questionnaire survey through the subjective sampling method of improbability sampling. Through empirical analysis, the results show that a psychological contract has a significant positive effect on knowledge innovation. Among them, the relational psychological contract is more influential than the transactional one. The influence of the relational psychological contract on organizational commitment is extremely significant; the influence is more than 50%. It reflects the importance that employees attach to the employment relationship. However, the transactional psychological contract has no significant effect on organizational commitment, and organizational commitment plays a partial mediating role. Therefore, enterprises should focus on building mutual trust and friendly employment relationships and implement targeted management strategies and incentives for employees to enhance their ability of knowledge innovation.

Acknowledgment
This study is a part of the research project: Youth Foundation of Ministry of Education of China (19YJC630141).

This paper explores the effect of online community interaction on value co-creation. The goal is to investigate internal factors influencing value co-creation through the SEM model and offer company managers effective management advice. This study investigates 485 customers in Xiaomi and Huawei online communities in China. An online questionnaire survey and convenient sampling are used, and a quantitative research method is adopted. The results of empirical analysis show that online community interaction, including human interaction (β = 0.141, p < 0.05) and human-computer interaction (β = 0.126, p < 0.05) positively affect value co-creation. Meanwhile, both human interaction (β = 0.300, p < 0.001) and human-computer interaction (β = 0.371, p < 0.001) significantly affect flow experience. Then flow experience (β = 0.689, p < 0.001) positively affects community identity and community identity (β = 0.488, p < 0.001) positively affects value co-creation. Yet, both human interaction (β = 0.051, p = 0.301) and human-computer interaction (β = 0.010, p = 0.858) do not significantly affect community identity. Flow experience (β = 0.032, p = 0.676) does not positively affect value co-creation. The results also show that neither flow experience alone nor community identity alone can play an intermediary role between online community interaction and value co-creation. Flow experience and community identity play a partial chain-intermediary effect between online community interaction and value co-creation.

Finally, online community interaction, on the one hand, directly affects value co-creation, on the other hand, it indirectly affects value co-creation via chain-mediating factors comprised of flow experience and community identity. This study provides a theoretical foundation for companies to use psychological factors to promote customers taking part in value co-creation to enhance enterprise competitiveness.

Acknowledgment
The study is supported by the project: School of Business Administration Discipline Construction Funding Research Project, Guangxi University of Finance and Economics, China (No.12, 2016).

The COVID-19 pandemic has made many companies in China adopting telecommuting to continue their operations. Like traditional office work, telecommuting requires communication and cooperation to complete the work, and getting along with others means the possibility of conflict. Therefore, conflict can also occur in telecommuting. The purpose of this paper is to analyze telecommuting based on conflict process theory and build a model to test the hypothesis. Quota sampling and convenience sampling are used to conduct online questionnaires, and quantitative research methods are used to analyze the collected data and provide solutions. To this end, 282 Chinese respondents from different service industries completed online questionnaires. Through empirical analysis, the results show that telecommuting has a significant negative relationship with inter-role conflict and interpersonal conflict but has a significant positive effect on stress. In addition, interpersonal conflict, stress, and inter-role conflict have significant positive impacts on affective conflict. Similarly, interpersonal conflict and stress have significant positive effects on cognitive conflict. However, the relationship between inter-role conflict and cognitive conflict, cognitive conflict, and affective conflict is not significant. Thus, the results provide suggestions for managers on how to manage telecommuters and key factors that need to be considered. It also provides a new way for other scholars to study telecommuting.

Acknowledgments
We thank LetPub (www.letpub.com) for its linguistic assistance during the preparation of this manuscript.