Nkosivile Welcome Madinga
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4 publications
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Exploring status consumption in South Africa: a literature review
Nkosivile Welcome Madinga , Eugine Tafadzwa Maziriri , Thobekani Lose doi: http://dx.doi.org/10.21511/imfi.13(3).2016.12Investment Management and Financial Innovations Volume 13, 2016 Issue #3 pp. 131-136
Views: 1134 Downloads: 602 TO CITESouth Africa is one of the most important countries in the status goods market. In addition, it has the biggest share from the status consumption market in Africa and it is amongst fastest growing countries worldwide in status consumption. The growth in status consumption in South Africa is attributed to the growth of the high-income and middle-income groups. As the demand for status increases and status goods become more available, the concept of status has become an important research area for academics and marketers. The aim of this study is to explore the concept of status consumption and provide an overview of status consumption. In this study, the literature has been reviewed for the studies on the same subject to make a compilation
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Exploring the critical factors that hinder the growth of incubatees in South Africa
Thobekani Lose , Robertson K. Tengeh , Eugine Tafadzwa Maziriri , Nkosivile Welcome Madinga doi: http://dx.doi.org/10.21511/ppm.14(3-3).2016.13Problems and Perspectives in Management Volume 14, 2016 Issue #3 (cont. 3) pp. 698-704
Views: 1132 Downloads: 675 TO CITEIn as much as entrepreneurial action fosters job creation and economic growth, entrepreneurs encounter the significant risk of failure, and community bears the brunt. Though business incubators were designed to provide support and hope to ailing businesses, evidence suggests that not all on these programs succeed. Going on the assumption that even businesses on incubation programs do not seem to be immune to failure, this study sought to determine the key factors that hinder the growth of incubatees in South Africa.
Adopting a quantitative approach, the questionnaire was utilized as the primary data collection tool, and the snowball sampling method was employed resulting in a sample size of 93 respondents. The research participants for this study were limited to firms that were registered on the databases of two business incubators who promote small business development strategy and programs in Cape Town and Johannesburg, respectively. The findings indicated that lack of funding, lack of credit facility, competition, crime, lack of access to external market, lack of business skills and lack of product selection and design were the key factors that hinder the growth of incubatees.
Given the substantial resources invested in business incubation programs, the fact that business incubators are entrepreneurial ventures in themselves, understanding and finding sustainable solutions to the factors that hinder the growth of their clients (incubatees) would be a win-win solution for the relevant stakeholders.Keywords: business incubatees, business incubators, entrepreneurship, growth, South Africa.
JEL Classification: M1, L84 -
Ease of use, security concerns and attitudes as antecedents of customer satisfaction in ATM banking
Hilda Bongazana Dondolo , Nkosivile Welcome Madinga doi: http://dx.doi.org/10.21511/bbs.11(4-1).2016.02Banks and Bank Systems Volume 11, 2016 Issue #4 (cont.) pp. 122-126
Views: 1172 Downloads: 518 TO CITEThis study examines the influence of ease of use, security concerns and attitudes on South African consumers’ satisfaction with ATM banking services. Participants of the study were solicited through electronic mailing list of ATM users in South Africa. These participants were provided with a website link that directed them to an online survey hosted by Qualtrics. A total of 224 participants from the various provinces of South Africa responded. This study confirms that customer satisfaction is linked to security concerns, attitudes and ease of use. Overall, the results indicate that the respondents were satisfied with ATM banking services. Since there is a shortage of research on customer satisfaction with ATM banking services in South Africa, an area often neglected by South African researchers, this study contributes to knowledge available in the existing literature.
Keywords: ATM banking, customer satisfaction, ease of use, security, attitudes.
JEL Classification: G21, M31 -
Exploring motives behind Generation Y’s smartphone purchase
Nkosivile Welcome Madinga , Hilda Bongazana Dondolo doi: http://dx.doi.org/10.21511/ppm.16(1).2018.28Problems and Perspectives in Management Volume 16, 2018 Issue #1 pp. 284-291
Views: 1522 Downloads: 295 TO CITE АНОТАЦІЯConsidering the increase in smartphones, it becomes important to understand why people buy them. The purpose of this paper is to examine Generation Y’s motives behind smartphone purchases. The study made use of a qualitative research paradigm. Focus group interviews were selected as the method of data collection. Focus group members ranged from seven to ten. A total of 81 (N = 81) South African Generation Y were interviewed. The findings indicate that Generation Y consider quality and technical features when buying smartphones. Additionally, this study also observed that this cohort is status conscious and easily influenced by their friends when making purchase decisions.
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