Antecedents of employee wellbeing in the banking sector: the moderating role of working environment
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Author(s)Saba GulzarLink to ORCID Index: https://orcid.org/0000-0003-0639-6475
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Shagufta Ghauri
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Zuhair AbbasLink to ORCID Index: https://orcid.org/0000-0003-2242-2848
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Kanwal HussainLink to ORCID Index: https://orcid.org/0000-0002-1232-8412
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Abdul Bashiru JibrilLink to ORCID Index: https://orcid.org/0000-0003-4554-0150
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DOIhttp://dx.doi.org/10.21511/ppm.18(4).2020.36
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Article InfoVolume 18 2020, Issue #4, pp. 448-460
- Cited by
- 1902 Views
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539 Downloads
This study examined the influence of work-life balance, work stress, employee engagement, and working environment on employee wellbeing in the banking sector of Pakistan. Due to complex human resource policies in Pakistan, employee wellbeing is neglected in several banking institutions; this study addresses a research gap in this way. Drawing upon job demands-resources theory, the study employed a quantitative methodology through a survey of 360 employees from private and public banks in Pakistan. The results from PLS-SEM (Partial Least Squares Structural Equation Modeling) demonstrate that employee engagement and work stress are significantly related to employee wellbeing, while working environment has a significant interactive effect between employee engagement and employee wellbeing. Theoretically, the study contributes to broadening the existing literature on human resource management. Practically, this study provides guidelines to human resource practitioners, managers, and policymakers on devising strategies for their employee wellbeing in going forward.
Acknowledgment
This work was supported by the Internal Grant Agency of Tomas Bata University in Zlin under the Projects No. FaME TBU No. IGA/FaME/2020/010 and IGA/FaME/2019/008. The authors would like to extend their appreciation to Prof. Boris Popesko (Vice-Dean for Research and Business Liaison) at the Faculty of Management and Economics for facilitating the financial readiness of this project.
- Keywords
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JEL Classification (Paper profile tab)I30, M12, M54
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References76
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Tables5
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Figures1
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- Figure 1. Research model
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- Table 1. Demographic distribution of respondents
- Table 2. Construct reliability and validity
- Table 3. Measurement model for constructs
- Table 4. The measurement model discriminant validity – Fornell-Lacker criterion
- Table 5. Path coefficient for a direct and indirect relationship
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Motivation among travel agents in India: The moderating role of employee’s expertise and marital status
Sandeep Kumar Dey ,
Khurram Ajaz Khan ,
Zuzana Tučkova ,
Abdul Bashiru Jibril
doi: http://dx.doi.org/10.21511/ppm.18(2).2020.37
Problems and Perspectives in Management Volume 18, 2020 Issue #2 pp. 453-465 Views: 1344 Downloads: 247 TO CITE АНОТАЦІЯThis study contributes to the literature by offering insights over the relationship between job satisfaction and work stress with employees’ motivation among travel agencies in India. The paper aims to determine the impact of job satisfaction and work stress on employees’ motivation level with a specific focus on the moderating impact of employees’ expertise and marital status in the context of travel agencies in Southern India. A survey was conducted over employees of travel agencies in Southern India by adopting scales from the extant studies, and data were analyzed using structural equation modeling through Smart PLS. The outcome of the study reveals that job satisfaction has a strong significant effect on employees’ motivation, unlike work stress and employees’ expertise has a partial significant moderating effect on the relationship between work stress and motivation. The study stressed much about the combined effects of the mediators. The present study has tested the new composite scale to measure the overall motivational level, unlike the previous studies. The survey was conducted between November 2019 and December 2019 and entails 164 respondents, the majority of the subjects are millennials between 18 and 35 years, with 43.3% having master’s degree, all were found to be pre-qualified for the investigation.
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Prospects for use of coaching in Ukrainian banks
Vasyl Brych ,
Borys Yazlyuk ,
Saak Hudratian ,
Khrystyna Snihur ,
Liudmyla Dermanska
doi: http://dx.doi.org/10.21511/bbs.13(2).2018.10
Banks and Bank Systems Volume 13, 2018 Issue #2 pp. 116-129 Views: 1276 Downloads: 206 TO CITE АНОТАЦІЯEach bank manager should understand that the use of modern personnel management technologies is essential to motivate employees to work efficiently. Coaching is one of the ways to influence employees, it focuses on the formation of employee behavior in such a way as to maximize the independence and effectiveness of the decisions taken. To date, this kind of personnel management is becoming more relevant and significant. The purpose of the study is to determine the methods of coaching and its algorithm in personnel management, the possibility of borrowing the foreign companies experience, as well as its effective use as an innovative approach to personnel management. Scientific findings of leading scholars in personnel management, especially coaching, make the theoretical basis of the research. The research uses the methods of analysis, synthesis and comparison. The article describes the category of “coaching”, defines its main characteristics, functions and tasks, examines the use of coaching in the Coaching Policy on the Central Bank of Ireland, analyzes the current implementation of coaching in Ukrainian banks and rationalizes the relevance and prospects for using coaching by Ukrainian banks.
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Impact of demographic characteristics of personnel on the quality of employee relationships: The case of Poland
Dawid Szostek
doi: http://dx.doi.org/10.21511/ppm.19(1).2021.01
Problems and Perspectives in Management Volume 19, 2021 Issue #1 pp. 1-12 Views: 1122 Downloads: 530 TO CITE АНОТАЦІЯThis research paper fills a significant gap in the literature in the field of the influence of demographic characteristics of employees on the quality of interpersonal relationships at work (QR). There are no comprehensive research results concerning this problem. The research objective is to describe how selected characteristics of employees (sex, age, education, type of job, and length of service) influence QR. This goal was achieved through the use of survey methods (online, direct and auditory) conducted in 2018 and 2019 on the sample of 1,336 active employees in Poland. The data was analyzed using IBM SPSS Statistics application. The findings prove that the quality of interpersonal relationships at work is differentiated by sex (men tend to rate the quality of relationships higher as compared to women), age (respondents belonging to younger groups tend to rate the quality of relationships higher as compared to older respondents), education (respondents with higher education tend to rate the quality of relationships higher as compared to less educated respondents), and type of job (managers tend to rate the quality of relationships higher as compared to the blue-collar workers). It was not possible to determine explicit trends in assessing the quality of relationships depending on the term of work. According to obtained results, special attention should be paid to the following categories of staff: women, older, less educated and blue-collar employees.
