Articles tagged with: satisfaction

Measuring the customer satisfaction based on SERVQUAL model (case study: Mellat Bank in Tehran city)

Nasrin Oskooii, Ebrahim Albonaiemi
Innovative Marketing Volume 13 2017, Issue #2

South Africa University students’ perceptions of key education service quality determinants

Soni Sanjay, Krishna Govender
Problems and Perspectives in Management Volume 16 2018, Issue #3

Factors affecting service quality at Vietnamese retail banks

Tran Phi Hoang
Banks and Bank Systems Volume 13 2018, Issue #2

Destination image and its consequences in the perspective of four-stage loyalty model (an empirical evidence from visitors of Tarakan City, Indonesia)

Marso, Sri Gunawan
Problems and Perspectives in Management Volume 16 2018, Issue #2

The mediating role of emotional intelligence in the employees performance

Arief Tukiman Hendrawijaya, Tatang Ary Gumanti, Sasongko, Zarah Puspitaningtyas
Problems and Perspectives in Management Volume 16 2018, Issue #1

Job satisfaction among academic employees in institutions of higher learning

Mateko Edith Moloantoa, Nirmala Dorasamy
Problems and Perspectives in Management Volume 15 2017, Issue #3
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