Heterogeneous effects of Unified Payment Interface readiness on digital payment adoption in India: Evidence from causal forest models

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Type of the article: Research Article

Abstract
The rapid expansion of the digital payment system has transformed financial inclusion in India; however, it has not eliminated persistent socioeconomic and spatial disparities in digital financial participation. The Unified Payments Interface (UPI) adoption has been marked by highly uneven adoption across socioeconomic groups, which limits its direct benefits. Using the World Bank’s Global Findex 2025 microdata, the machine learning-based causal forest model analyzes the heterogeneous effects of UPI readiness on individual-level digital payment adoption. The results show that UPI readiness has a positive average treatment effect of 0.161 on the digital payment index (0-1 scale). Substantial heterogeneity persists across urban–rural location, income, education, and gender, confirming entrenched digital divides. The most pronounced heterogeneity emerges along an inclusion-exclusion spectrum: individuals facing the greatest affordability and usability constraints experience treatment effects up to 3.7 times larger than the most digitally included groups. The findings point to the need to develop targeted digital inclusion policies for socially vulnerable population groups, aimed at strengthening their financial resilience and expanding their digital engagement. The study also provides novel empirical evidence on the effective use of machine learning methods to inform public finance policies aimed at fostering inclusive digital ecosystems.

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    • Figure 1. SHAP summary dot plot
    • Figure 2. SHAP dependence plot
    • Figure 3. Mean SHAP feature impact for all clusters
    • Figure 4. Cluster validation through silhouette scores
    • Figure 5. Effect of UPI readiness across the inclusion-exclusion spectrum
    • Table 1. Description of key variables, including measurement types and coding schemes
    • Table 2. SHAP value dispersion by income quintile
    • Table 3. SHAP value dispersion by education level
    • Table 4. SHAP value dispersion by gender
    • Table 5. SHAP value dispersion by urban‒rural residence status
    • Table 6. Silhouette scores for the optimum cluster size
    • Table 7. CATE of UPI readiness by sociodemographic and socioeconomic characteristics
    • Table 8. CATE of UPI readiness by inclusion-exclusion spectrum
    • Conceptualization
      Bidyut Kumar Ghosh
    • Data curation
      Bidyut Kumar Ghosh
    • Formal Analysis
      Bidyut Kumar Ghosh
    • Funding acquisition
      Bidyut Kumar Ghosh
    • Investigation
      Bidyut Kumar Ghosh
    • Methodology
      Bidyut Kumar Ghosh
    • Project administration
      Bidyut Kumar Ghosh
    • Resources
      Bidyut Kumar Ghosh
    • Software
      Bidyut Kumar Ghosh
    • Supervision
      Bidyut Kumar Ghosh
    • Validation
      Bidyut Kumar Ghosh
    • Visualization
      Bidyut Kumar Ghosh
    • Writing – original draft
      Bidyut Kumar Ghosh
    • Writing – review & editing
      Bidyut Kumar Ghosh