Employee critical psychological states as determinants of employee brand equity in banking: a multi-group analysis
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Author(s)Mohsin Altaf ,Sany Sanuri Mohd MokhtarLink to ORCID Index: https://orcid.org/0000-0002-9121-1238
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Noor Hasmini Abd Ghani
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DOIhttp://dx.doi.org/10.21511/bbs.12(3).2017.05
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Article InfoVolume 12 2017, Issue #3, pp. 61-73
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- 1075 Views
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338 Downloads
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Creative Commons Attribution-NonCommercial 4.0 International License
The objective of the study is to investigate the moderating role of affective sentiments of brand psychological ownership of an employee in the relationship among the cognitive sentiments of employee brand understanding and employee brand equity of conventional and Islamic banks. Survey method was adopted to collect data from respondents from conventional and Islamic banks. Data were collected from 279 employees from the banking sector using two-stage probability sampling. Disproportionate stratified random sampling and simple random sampling were employed to collect responses. To analyze the data, multi-group analysis was applied using PLS-SEM technique through SmartPLS 3.0. Results demonstrated that congruence between brand image and individuals has a moderating effect on the relationship between brand confidence and employee brand equity in conventional banking. Responsibility to maintain brand image has a moderating effect on the relationship between brand knowledge and employee brand equity in conventional banking. In case of Islamic banking, only congruence between brand image and individuals exhibited a moderating role on the relationship between brand knowledge and employee brand equity. The importance of brand understanding of employees and psychological ownership of a brand has been widely discussed in branding literature. However, only a few studies investigated the relationship between dimensions of employee brand understanding and the employee brand psychological ownership with employee brand equity. The cognitive and affective sentiments of both exogenous latent constructs, their relationships, and the interaction effect of cognitive and affective sentiments were seldom discussed in branding literature. This study covers the in-depth view and investigation of brand understanding of employ¬ees and the affective and cognitive sentiments of brand psychological ownership with em¬ployee behavior toward a brand. This study also uncovers the moderating role of affective sentiments of brand psychological ownership on the relationship between cognitive senti¬ments of employee brand understanding and employee brand equity. This study will help researchers analyze the in-depth role of affective and cognitive sentiments on brand sup¬portive related behavior of employees.
- Keywords
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JEL Classification (Paper profile tab)M31
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References42
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Tables4
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Figures4
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- Figure 1. Research framework
- Figure 2. Moderating effect of CON on the relationship between BC and EBE in conventional banking
- Figure 3. Moderating effect of RES on the relationship between BK and EBE in conventional banking
- Figure 4. Moderating effect of CON on the relationship between BK and EBE in Islamic banking
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- Table 1. Instrument, standardized loadings, AVE, CR and Cronbach’s alpha
- Table 2. Discriminant validity
- Table 3. Structural model path analysis
- Table 4. Moderation results
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How does risk aversion shape investors’ intentions? Evidence from the Indian corporate bond market
Geetha E. ,
Rajeev Matha ,
Kishore L. ,
Venisha Jenifer Dmello
doi: http://dx.doi.org/10.21511/imfi.20(4).2023.18
Investment Management and Financial Innovations Volume 20, 2023 Issue #4 pp. 211-226 Views: 125 Downloads: 38 TO CITE АНОТАЦІЯRisk aversion plays a crucial role in understanding how individuals make financial decisions and allocate their resources. This study analyzes the influence of risk aversion on behavioral intentions and explores the mediating role of attitudes, subjective norms, and perceived behavioral control. Additionally, it investigates the moderating effect of gender and financial literacy on behavioral intentions of investors. A sample of 400 people was collected from Indian retail investors by administering a structured questionnaire through stock brokering firms, and data were analyzed using Partial least squares – Structural equation modelling in the Smart PLS 3.3.9 software. The research found that risk aversion, attitude, subjective norms, and perceived behavioral control significantly impact an investor’s intention. Among all the antecedents of behavioral intentions, perceived behavioral control (β 0.481*) was found as a significant predictor of the intention compared to attitude (β 0.154*), subjective norms (β 0.224*) and risk aversion (β 0.082*) factors. Further, mediation analysis found that attitude, subjective norms, and perceived behavioral control partially mediated the relationship between risk aversion and intention. Lastly, the multi-group analysis revealed that gender and financial literacy did not moderate the association between risk aversion and intention.
