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Tags: service recovery
Articles tagged with: service recovery
Perceived health risk, online retail ethics, and consumer behavior within online shopping during the COVID-19 pandemic
Yuniarti Fihartini, Arief Helmi, Meydia Hassan, Yevis Marty Oesman
Innovative Marketing
Volume 17 2021, Issue #3
A second chance to serve South African private banking consumers: the role of post-transgression forgiveness
Nobukhosi Dlodlo
Banks and Bank Systems
Volume 12 2017, Issue #3
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