Articles tagged with: hospitality

The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan

Abdulrahman Al-Kharabsheh
Innovative Marketing Volume 20 2024, Issue #4

Evaluation of specific competencies of university students in hospitality and gastronomy programs

Monica Zegarra-Alva, Yamilet Castañeda-Gil, Franklin Cordova-Buiza
Knowledge and Performance Management Volume 8 2024, Issue #1

Assessment of social effectiveness of investments in the hospitality business of Ukraine

Liudmila Bovsh, Larysa Hopkalo, Rostom Beridze, Alla Okhrimenko
Public and Municipal Finance Volume 8 2019, Issue #1

Impact of operational activities on customer satisfaction in cafes and restaurants: A mediating role of infrastructural elements

Saida Zainurossalamia ZA, Dwi Martiyanti, Gusti Noorlitaria Achmad, Dadang Lesmana, Rizky Yudaruddin
Innovative Marketing Volume 18 2022, Issue #4

Non-financial factors affecting the operational performance of hospitality companies: Evidence from Vietnam

Trung Kien Phan, Thi Hong Thuy Nguyen, Thu Ha Dang, Van Thuan Tran, Kim Ngoc Le
Problems and Perspectives in Management Volume 19 2021, Issue #4

Hospitality in the image of small family accommodation businesses

Maciej Dębski, Łukasz Sułkowski
Innovative Marketing Volume 15 2019, Issue #1