Thuong Mai Thi
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Relationship between enforcement of labor social welfare laws and internal CSR, job satisfaction: a qualitative study at commercial banks in Vietnam
This study aimed to explore the relationship between three factors: enforcement of labor social welfare labor laws, internal corporate social responsibility (CSR) implementation, and job satisfaction as perceived by managers in the commercial banking sector. The research utilized a qualitative research method – in-depth interviews based on a semi-structured questionnaire with 20 experienced managers from 11 commercial banks in Vietnam, an emerging economy. Findings indicated a positive reciprocal relationship between enforcement of social welfare labor laws and internal CSR responsibilities of enterprises. Additionally, enforcing labor social welfare laws and internal CSR implementation positively impacted employee job satisfaction. The study also identified five aspects of internal CSR implementation towards employees: (1) timely and full payment of wages, bonuses, and benefits; (2) establishing a conducive work environment; (3) policies addressing human rights, health, and safety at work; (4) fair and democratic treatment, providing training and career advancement opportunities, and protecting employees through organizational activities; (5) having legal norms, procedures, mechanisms for recording, feedback, monitoring, and reasonable evaluation of job performance. These findings contribute to enriching both theoretical understanding and practical implications regarding the interplay of these three factors in commercial banks, encouraging managers to effectively implement social welfare laws and internal CSR implementation.
Acknowledgment
This collaborative research involves scholars from the University of Law - Hue University and Duy Tan University. The authors extend their gratitude to both institutions for their support and assistance in facilitating the publication of this research. In addition, the authors would like to thank the Editor-in Chief and a reviewer for their helpful comments that in our view have helped to improve the quality of the manuscript significantly. This study was conducted based on decision No. 4741/QD-ĐHDT dated October 18, 2023 of Duy Tan University, Vietnam. -
Mapping emotional intelligence and job performance: A bibliometric and thematic analysis
Tuan Tat Ho , Hai Phan Thanh , Thai-Ha Nguyen , Thuong Mai Thi doi: http://dx.doi.org/10.21511/ppm.23(1).2025.01Problems and Perspectives in Management Volume 23, 2025 Issue #1 pp. 1-22
Views: 152 Downloads: 50 TO CITE АНОТАЦІЯThis study aimed to identify current research trends and future directions in the field of emotional intelligence and job performance through bibliometric and thematic analysis. Data were collected from 327 documents published between 2000 and 2024 in the Scopus database. Using descriptive statistics, bibliometric analysis, and thematic analysis with VOSViewer software, the findings indicate that the relationship between emotional intelligence and job performance has been a longstanding research focus and continues to grow, especially in fields like business and management, with concentrated research efforts in leading developed nations such as the United States, the United Kingdom, and Australia. Thematic analysis identified five primary research directions and confirmed the strong relationship between emotional intelligence and job performance. Particularly in critical fields like education, healthcare, information technology, banking, and hospitality, this topic has received considerable attention and is expected to continue producing notable research in the future. Additionally, the study’s findings suggest that the rapid advancement of science and technology, multicultural business environments, and the increasing complexity of workplace crises and conflict resolution underscore the necessity for continued exploration of emotional intelligence and its connection to job performance. Future research in this area is anticipated to diversify and expand across various industries and organizational types, adapting to the evolving demands of modern business settings.
Acknowledgment
This study is a product of the doctoral dissertation project carried out under decision No. 4740/QD-ĐHDT dated October 18, 2023, from Duy Tan University, Vietnam. -
Entrepreneurial intention and innovation among students: A bibliometric analysis 2014–2024
Problems and Perspectives in Management Volume 22, 2024 Issue #4 pp. 635-648
Views: 64 Downloads: 23 TO CITE АНОТАЦІЯThe objective of this study is to analyze the existing literature and highlight significant trends in the area of entrepreneurial intention and innovation among students. The data employed in this analysis were sourced from the Scopus database, covering 361 publications in English over the last ten years (from 2014 to 2024, as of the survey conducted on September 10, 2024). The method employed is bibliometric analysis with the support of the VOSViewer software. The findings show that the topic of entrepreneurial intention and innovation among students is a rather interesting subject, which has been widely published in reputable journals, particularly in the fields of education, training, and entrepreneurship. This topic has been extensively researched in Asian countries, with China standing out as the top contributor in terms of the number of publications. Through bibliometric analysis, this study has also identified four main research themes related to the topic of entrepreneurial intention and innovation among students. They are: (1) the effect of individual student characteristics on entrepreneurial intention; (2) the role of education and innovation in shaping students’ entrepreneurial intentions; (3) utilizing the theory of planned behavior to explore factors influencing social entrepreneurial intentions among students in higher education; (4) the influence of entrepreneurship education on the development of students’ entrepreneurial mindset and actions. Furthermore, this study has outlined nine promising future research directions that aim to enhance both the quantity and quality of studies on students’ entrepreneurial intentions and innovation.
Acknowledgment
This study is a product of the doctoral dissertation project carried out under decision No. 5125/QD-ĐHDT dated November 30, 2021, from Duy Tan University, Vietnam.
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