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Brian L. Bourdeau

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  • New thoughts on internal service quality: does the chief purchasing officer’s commitment to front-line employees’ satisfaction affect the quality perceptions of consumers?

    Brian L. Bourdeau , Astrid L. Keel
    Innovative Marketing Volume 9, 2013         Issue #2
    Views: 451 Downloads: 201 TO CITE
Innovative Marketing
Business, Management and Accounting Decision Sciences

Innovative Marketing

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Astrid L. Keel
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