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Alex Smith

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  • The role of perceived justice in service recovery on banking customers’satisfaction and behavioral intentions: a case of South Africa

    Alex Smith , Mercy Mpinganjira
    Banks and Bank Systems Volume 10, 2015         Issue #2         pp. 35-43
    Views: 475 Downloads: 451 TO CITE
Banks and Bank Systems
Business, Management and Accounting Economics, Econometrics and Finance

Banks and Bank Systems

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Mercy Mpinganjira
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