Virtual leadership as a development opportunity in business context
-
DOIhttp://dx.doi.org/10.21511/ppm.20(2).2022.20
-
Article InfoVolume 20 2022, Issue #2, pp. 248-259
- Cited by
- 1207 Views
-
485 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
In the twenty-first century and under the framework of the fourth industrial revolution, virtual leadership emerged as a new way to direct and lead companies and organizations in the public and private sectors. In this regard, it should be mentioned that this situation is the result of the profound effects and changes of the digital revolution in the business world, which are a consequence of the globalization process and the rise of the so-called Information Technology and Telecommunications (ICT). Therefore, the objective of this narrative literature review is to know what has been written about virtual leadership between 2016 and 2021. As a result, 58 sources of information were reviewed, their level of scientific evidence was evaluated, and opportunities for growth and development in business and commercial activities were identified. In addition, a business management alternative to mitigate the impacts of the new Covid-19 (SARS-CoV-2) pandemic was analyzed. Hence, this paper is highly relevant, as it also considers elements such as personalized communication and digital tools. In conclusion, it was found that virtual work generates benefits, including time savings and quick contact. However, it presents challenges for leaders, such as the challenge of connectivity, motivation, and collaborators’ commitment.
- Keywords
-
JEL Classification (Paper profile tab)D83, J21, J52
-
References56
-
Tables1
-
Figures0
-
- Table 1. Definitions of virtual leadership
-
- Al-jedaibi, H. K. (2001). Determining how information technology is changing the role of leadership in virtual organization (Masters’ Thesis). Wisconsin: The Graduate College University of Wisconsin-Stout.
- Altschuller, S., & Benbunan-Fich, R. (2010). Trust, performance, and the communication process in ad hoc decision-making virtual teams. Journal of Computer-Mediated Communication, 16(1), 27-47.
- Avolio, B. J. (2007). Promoting more integrative strategies for leadership theory-building. American Psychology, 62(1), 25-33.
- Avolio, B. J., & Kahai, S. S. (2003). Adding the “E” to E-leadership: How it may impact your leadership. Organizational Dynamics, 31(4), 325-338.
- Avolio, B. J., Kahai, S., & Dodge, G. E. (2000). E-leadership: Implications for theory, research, and practice. The Leadership Quarterly, 11(4), 615-668.
- Avolio, B. J., Sosik, J. J., Kahai, S. S., & Baker, B. (2014). E-leadership: Re-examining transformations in leadership source and transmission. Leadership Quarterly, 25(1), 105-131.
- Bell, B. S., & Kozlowski, S. J. (2002). A typology of virtual teams: Implications for effective leadership. Group & Organization Management, 27(1), 14-49.
- Brewer, P. E. (2015). International virtual teams: Engineering global communication. Hoboken, NJ: Wiley.
- Cascio, W., & Montealegre, R. (2016). How Technology Is Changing Work and Organizations. Annual Review of Organizational Psychology and Organizational Behavior, 3, 349-375.
- Chang, H. H., Chuang, S. S., & Chao, S. H. (2011). Determinants of cultural adaptation, communication quality, and trust in virtual teams’ performance. Total Quality Management, 22(3), 305-329.
- Chua, Y., & Chua, Y. (2017). How are e-leadership practices in implementing a school virtual learning environment enhanced? A grounded model study. Computers & Education, 109, 109-121.
- Contreras, F., Baykal, E., & Abid, G. (2020). E-Leadership and Teleworking in Times of COVID-19 and Beyond: What We Know and Where Do We Go. Frontiers in Psychology, 11, 590271.
- Cordova-Buiza, F., Huaringa-Castillo, F., & Trillo-Corales, C. (2021). Corporate social responsibility actions in agribusiness: Towards sustainable community development. IEEE Sciences and Humanities International Research Conference (SHIRCON).
- Cowan, L. D. (2014). E-Leadership: Leading in a virtual environment-guiding principle for nurse leaders. Nursing Economic, 32(6), 312-322.
- Darics, E. (2020). E-Leadership or “How to Be Boss in Instant Messaging?” The Role of Nonverbal Communication. International Journal of Business Communication, 57(1), 3-29.
- Day, G. S., & Schoemaker, P. J. H. (2016). Adapting to Fast-Changing Markets and Technologies. California Management Review, 58(4), 59-77.
- Ejiwale, J. (2012). The changing global context in virtual workforce. Journal of Education and Learning, 6(4), 231-238.
- Ellison, N., Gibbs, J., & Weber, M. (2015). The use of enterprise social networks sites for lnowledge sharing in distributed organization: the roles of organizational affordances. American behavioral Scientist, 59(1), 103-123.
- Esguerra, G., & Contreras, F. (2016). Liderazgo electrónico, un reto ineludible para las organizaciones de hoy. Estudios Gerenciales, 32(140), 262-268. (In Spanish).
- Fachriansyah, R. (2020, March 15). Work-from-home policy in effect at major Jakarta companies over virus concerns. The Jakarta Post.
- Fay, M. J., & Kline, S. L. (2011). Coworker relationships and informal communication in high- intensity telecommuting. Journal of Applied Communication Research, 39(2), 144-163.
- Feeney, M., & Welch, E. (2012). Electronic participation technologies and perceived outcomes for local government managers. Public Management Review, 14(6), 815-833.
- Ferrari, R. (2015). Writing narrative style literature reviews. Medical Writing, 24(4), 230-235.
- Flores-Cueto, J. J., Morán Corzo, J. J., & Rodríguez Vila, J. J. (2009). Las redes sociales. Universidad de San Martín de Porres. (In Spanish).
- González-Romá, V., & Hernández, A. (2014). Climate uniformity: Its influence on team communication quality, task conflict, and team performance. Journal of Applied Psychology, 99(6), 1042-1058.
- Großer, B., & Baumöl, U. (2017). Why virtual teams work – State of the art. Procedia Computer Science, 121, 297-305.
- Gubert, X. A. (2019). Industry 4.0, the new engine of industrial innovation. Management and Organization, 69, 99-110.
- Hambley, L. A., O’Neill, T. A., & Kline, T. J. (2007). Virtual team leadership: Perspectives from the field. International Journal of E-Collaboration, 3(1), 40-64.
- Hargreaves, A., & Fink, D. (2004). The seven principles of sustainable leadership. Educational Leadership, 61(7), 8-13.
- Hill, N. S., & Bartol, K. M. (2016). Empowering leadership and effective collaboration in geographically dispersed teams. Personnel Psychology, 69(1), 159-198.
- Holtbrügge, D., Schillo, K., Rogers, H., & Friedmann, C. (2011). Managing and training for virtual teams in India. Team Performance Management, 17(3/4), 206-223.
- Hunsaker, P. L., & Hunsaker, J. S. (2008). Virtual teams: a leader’s guide. Team Performance Management, 14(1/2), 86-101.
- Iriqat, R. A. M., & Khalaf, D. M. S. (2017). Using E-Leadership as a Strategic Tool in Enhancing Organizational Commitment of Virtual Teams in Foreign Commercial Banks in North West Bank – Palestine. International Journal of Business Administration, 8(7), 25-32.
- Krumm, S., Kanthak, J., Hartmann, K., & Hertel, G. (2016). What does it take to be a virtual team player? The knowledge, skills, abilities, and other characteristics required in virtual teams. Human Performance, 29(2), 123-142.
- Lamí-Rodríguez del Rey, L. E., Guirado-Rivero, V. D. C., León-González, J. L., & Rodríguez-del Rey Rodríguez, M. E. (2020). El aprendizaje en las comunidades virtuales. Conrado, 16(74), 261-265. (In Spanish).
- Lee, M. R. (2009). E-ethical leadership for virtual project teams. International Journal of Project Management, 27(5), 456-463.
- Lipnack, J., & Stamps, J. (2008). Virtual Teams: People Working Across Boundaries with Technology. Net Age.
- Liu, C., Van Wart, M., Kim, S., Wang, X., McCarthy, A., & Ready, D. (2020). The effects of national cultures on two technologically advanced countries: The case of e-leadership in South Korea and the United States. Australian Journal of Public Administration, 79(3), 298-329.
- Lordan, D. G., & Jaffe, R. (2020). Cinco lecciones de ciencias del comportamiento para las reuniones virtuales de equipo. (In Spanish).
- Mesmer-Magnus, J. R., & DeChurch, L. A. (2009). Information sharing and team performance: A meta-analysis. Journal of Applied Psychology, 94(2), 535-546.
- Mesmer-Magnus, J. R., De Church, L. A., Jimenez-Rodriguez, M., Wildman, J., & Shuffler, M. (2011). A meta-analytic investigation or virtually and information sharing in teams. Organizational Behavior and Human Decision Processes, 115(2), 214-225.
- Mohammad, K. (2009). E-Leadership: The Emerging New Leadership for the Virtual Organization. Journal of Managerial Sciences, 3(1), 1-21.
- Muñoz-Gómez, D. S. (2019). La persona: on-off Desafíos de la familia en la cuarta revolución industrial. Universidad de La Sabana, Instituto de La Familia. (In Spanish).
- Olavarria-Benavides, H. L., Carassa, A. G. C., & Cordova-Buiza, F. (2021). Travel influencers as a factor in choosing a tourist destination post covid-19: Analysis of the national tourist. 2021 IEEE Sciences and Humanities International Research Conference (SHIRCON).
- Pineda, R. (2019). Qué es el liderazgo positivo y cómo utilizarlo con éxito (pp. 10-23). Digital y Revista APD. (In Spanish).
- Riquelme-Castañeda, J. (2019). El liderazgo, la cultura y los desafíos de la educación. Ingeniare. Revista Chilena De Ingeniería, 27(1), 5-7. (In Spanish).
- Roman, A. V., Van Wart, M., Wang, X., Liu, C., Kim, S., & McCarthy, A. (2019). Defining e-leadership as competence in ICT-mediated communications: an exploratory assessment. Public Administration Review, 79(6), 853-866.
- Sánchez, M. A., Schmidt, M. A., Zuntini, J. I., & Obiol, L. (2017). La influencia de las redes sociales virtuales en la difusión de Información y conocimiento: estudio de pymes. Revista Ibero Americana de Estratégia, 16(4), 69-90. (In Spanish).
- Stark, E. M., & Bierly, P. E. (2009). An analysis of predictors of team satisfaction in production development teams with differing levels of virtualness. R&D Management, 39(5), 461-472.
- Torre, T., & Sarti, D. (2020). The “Way” Toward E-leadership: Some Evidence from the Field. Frontiers in Psychology, 11, 554253.
- Van Wart, M., Roman, A., & Pierce, S. (2016). The rise and effect of virtual modalities and functions on organizational leadership: Tracing conceptual boundaries along the e-management and e-leadership continuum. Transylvanian Review of Administrative Sciences, 12, 102-122.
- Van Wart, M., Roman, A., Wang, X., & Liu, C. (2019). Operationalizing the definition of e-leadership: identifying the elements of e-leadership. International Review of Administrative Article Sciences, 85(1), 80-97.
- Vera-Carrasco, O. (2009). Cómo Escribir Artículos De Revisión. Revista Medica La Paz, 15(1), 63-69. (In Spanish).
- Wildman, J. L., Thayer, A. L., Rosen, M. A., Salas, E., Mathieu, J. E., & Rayne, S. R. (2012). Task types and team-level attributes: Synthesis of team classification literature. Human Resource Development Review, 11(1), 97-129.
- Wojcak, E., Bajzikova, I., Sajgalikova, H., & Polakova, M. (2016). How to achieve sustainable efficiency with teleworkers: Leadership model in telework. Procedia – Social and Behavioral Sciences, 229, 33-41.
- Zaccaro, S. J., & Bader, P. (2003). E-leadership and the challenges of leading e-teams: Minimizing the bad and maximizing the good. Organizational Dynamics, 31(4), 377-387.