Talent management practices in a selected South African higher education institution

  • Received May 31, 2021;
    Accepted November 22, 2021;
    Published April 6, 2022
  • Author(s)
  • DOI
    http://dx.doi.org/10.21511/ppm.20(1).2022.42
  • Article Info
    Volume 20 2022, Issue #1, pp. 532-542
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Organizations utilize talent management as one integrated method to attract and retain staff, resulting in long-term competitive advantage. However, it has emerged that higher education institutions (HEIs) in South Africa (SA) are experiencing talent management challenges. The study aimed to establish talent management practices that are poorly managed in a selected SA HEI and further recommend ways to improve talent management practices leading to sustainable competitive advantage. The study was carried out using mixed methods within the interpretive and positivist research paradigms. This study interviewed 7 non-academic staff using purposive sampling; questionnaires were randomly distributed to 153 academic staff working at one selected HEI. Results of the study indicate shortcomings in workforce planning, succession planning, and performance management. It became clear that these three talent management functions were poorly managed by the HEI. This study further recommended ways to improve talent management practices that should significantly lead to the sustainable competitive advantage of the institution.

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    • Table 1. Demographic information of quantitative data
    • Table 2. Standard deviations and means for WP, CR, SP, RS, PM, TD, and TR
    • Conceptualization
      Rhodrick Musakuro
    • Data curation
      Rhodrick Musakuro
    • Formal Analysis
      Rhodrick Musakuro
    • Funding acquisition
      Rhodrick Musakuro
    • Investigation
      Rhodrick Musakuro
    • Methodology
      Rhodrick Musakuro
    • Project administration
      Rhodrick Musakuro
    • Resources
      Rhodrick Musakuro
    • Validation
      Rhodrick Musakuro
    • Writing – original draft
      Rhodrick Musakuro
    • Writing – review & editing
      Rhodrick Musakuro