Exploring motives behind Generation Y’s smartphone purchase

DeLone and McLean (1992) model of information systems success has received much attention amongst researchers. This study aimed to respecify and validate the DeLone and McLean model (2003) by proposing a social exchange theory for underlying changes in the direction of perceived quality and adding perceived value variables suggested by Wang (2008). The purpose of this study was to obtain a better understanding of information system of the user perception when using organization’s information systems. Therefore, a model for testing the information systems success was formed.
The primary data used in this study were collected from 102 respondents who apply accounting software in their companies (end-user computing). Companies that were used as samples in this study were the ones that created or developed accounting software by themselves. 27 questionnaires were obtained by mail survey accompanied with a contact-person approach.
All of the hypotheses tested were found to be significantly supported. The model provided strong support for the relationships between perceived quality, perceived value, user satisfaction, and net benefits. Information and system quality has been shown as a proxy that affects service quality. Information quality, system quality, and service quality cause the formation of perceived value and, then, this perceived value will affect user satisfaction and net benefits. The characteristics of information systems are an important aspect that researchers should concern when testing the information systems success.

The wholesale and retail industry is the fourth largest contributor to South Africa’s Gross Domestic Product. However, it faces the major challenge of attracting highly skilled and motivated workers. Although South African universities launched programs in retail management, attracting young talents to a career in retailing remains a tough challenge. Drawing on previous findings from the field of graduate decision-making and industry image from other countries, this research examines the perceptions and expectations of Gen Y members with regard to their field of study and their prospective career. A nationwide survey with 1363 South African first year students, in their first week at university, shows significant differences between freshmen enrolled in retail business management and those enrolled in other business majors. While retail students, as compared to other participants, tend to hold stronger positive associations with their field of study and a retail career, majoring in retailing appears to be a fallback option. Over all participants, the analysis reveals that the perception of retailing careers primarily exceeds expectations on attributes that are only of minor importance. When it comes to important career attributes like payment, work-life balance and advancement issues, the retail image lags behind that of other industries. Comparing the field of study with the preferred industry, we identify four different segments of students that qualify to be targeted by companies and universities in different ways.

E-commerce and e-business are necessary components of today’s internet banking due to the developing global economy. Alternatively, in this technological era, the banking sector’s success is associated with creating bank users’ intention to adopt internet banking services. Therefore, the aim of this study is to determine the influencing factors of intention to adopt internet banking services of commercial bank users’ in the Bangladeshi context. A survey questionnaire was formulated based on past works of literature to find out the research objective. The convenience sampling method has been used in this study. For the data collection purpose, 250 bank users were asked request to participate in the research. As a fully completed survey, 180 responses were received where the response rate was 72% and the sample size was n = 180. For correlation analysis and hypotheses testing, SPSS version 26.0 was used. The results of the study show that Perceived Security Risk (PSR), Perceived Usefulness (PU), Perceived Ease of Use (PEU), Social Influence (SI), and Consumer Innovativeness (CI) have a statistical and significant impact on the intention to adopt internet banking services. It is concluded that the bank management committee should utilize PU, PEU, SI, and CI to amplify the level of willingness to adopt and embrace general banking services through internet platforms among bank users in their online banking transactions. For the future research study, this paper outlines several significant implications and offers some directions for the bank management committee of a commercial bank.