Antecedents of knowledge management: The case of professional employees in Indonesia
-
DOIhttp://dx.doi.org/10.21511/kpm.08(1).2024.04
-
Article InfoVolume 8 2024, Issue #1, pp. 49-62
- Cited by
- 505 Views
-
97 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
This study aims to evaluate and test the impact of knowledge, trust, unity, and self-efficacy on knowledge management of employees in Indonesian businesses in the education sector. This empirical study also examines the relationship between knowledge management among employees in Indonesian education sector businesses and conformity through knowledge self-efficacy, trust, and unity. A quantitative causality technique was employed in the study using a sample of workers from Indonesian companies involved in the education sector (at least 35 years old and engaged). The primary data consisted of 220 replies from respondents with varying educational backgrounds. Partial Least Squares Structural Equation Modelling software was used to analyze the data. The Likert scale is used to determine each answer’s value. Empirical evidence shows that knowledge self-efficacy does not affect the knowledge management of employees in these companies (T Statistics = 0.992); on the other hand, knowledge self-efficacy influences conformity, harmony, and confidence, which in turn affects the knowledge management of employees in these companies. The indirect effect demonstrates that agreement can moderate the influence of knowledge self-efficacy on the knowledge management of employees in these companies (T Statistics = 5,959); conversely, conformity mediates the strong impact of trust on the knowledge management of employees in these businesses. The empirical results show that employees need to have a high level of knowledge for diverse expertise to function well. Conversely, trust will make people more eager to share their information. Lack of confidence might impede the dissemination of knowledge.
Acknowledgment
We acknowledge the partial publication funding provided by Indonesia school of Economic (STIESIA), Surabaya, Indonesia
- Keywords
-
JEL Classification (Paper profile tab)C32, D81, D83, 053
-
References66
-
Tables8
-
Figures1
-
- Figure 1. Measurement model
-
- Table 1. Variables and indicators
- Table 2. Questionnaire distribution
- Table 3. Respondent descriptions, including gender and age
- Table 4. Cross loading
- Table 5. Result of AVE
- Table 6. R-square
- Table 7. Composite reliability
- Table 8. Hypothesis testing results
-
- Abell, A., & Oxbrow, N. (2006). Competing with knowledge: the information professional in the knowledge management age. Facet Publishing.
- Almulhim, A. F. (2020). Linking knowledge sharing to innovative work behaviour: The role of psychological empowerment. The Journal of Asian Finance, Economics and Business (JAFEB), 7(9), 549-560.
- Al-Omoush, K. S., Garcia-Monleon, F., & Mas Iglesias, J. M. (2024). Exploring the interaction between big data analytics, frugal innovation, and competitive agility: The mediating role of organizational learning. Technological Forecasting and Social Change, 200.
- Altaf, S., Iqbal, M. Z., Prooijen, J.-W. van, & Ikramullah, M. (2021). The mechanism behind employee agreeableness and group performance ratings: a Pakistani study. International Journal of Productivity and Performance Management, 70(4), 743-768.
- Anwar, M., & Clauß, T. (2021). Personality traits and bricolage as drivers of sustainable social responsibility in family SMEs: A COVID-19 perspective. Business and Society Review, 126(1), 37-68.
- Argyris, C., & Schön, D. A. (1997). Organizational learning: A theory of action perspective. Reis, 77/78, 345-348.
- Asiaei, K., & Jusoh, R. (2015). A multidimensional view of intellectual capital: the impact on organizational performance. Management Decision, 53(3), 668-697.
- Baker, H. K., Kumar, S., & Goyal, N. (2021). Personality traits and investor sentiment. Review of Behavioral Finance, 13(4), 354-369.
- Barnhart, H. X., Haber, M. J., & Lin, L. I. (2007). An overview on assessing agreement with continuous measurements. Journal of Biopharmaceutical Statistics, 17(4), 529-569.
- Bartuseviciene, I., Butkus, M., & Schiuma, G. (2024). Modelling organizational resilience structure: insights to assess resilience integrating bounce-back and bounce-forward. European Journal of Innovation Management, 27(1), 153-169.
- Beckman, T. J. (1999). The current state of knowledge management. In J. Liebowitz, (Ed.), Knowledge Management Handbook. New York: CRC Press.
- Blake, A. B., Luu, V. H., Petrenko, O. V, Gardner, W. L., Moergen, K. J. N., & Ezerins, M. E. (2022). Let’s agree about nice leaders: A literature review and meta-analysis of agreeableness and its relationship with leadership outcomes. The Leadership Quarterly, 33(1), 101593.
- Bock, G. W., & Kim, Y.-G. (2002). Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing. Information Resources Management Journal (IRMJ), 15(2), 14-21.
- Bolisani, E., & Oltramari, A. (2012). Knowledge as a measurable object in business contexts: A stock-and-flow approach. Knowledge Management Research & Practice, 10(3), 275-286.
- Brinette, S., Idi Cheffou, A., & Tossan, V. (2024). Management support and learning from innovation trophies: Insights from a large French energy company. Journal of Engineering and Technology Management, 71, 101794.
- Cabello-Medina, C., López-Cabrales, Á., & Valle-Cabrera, R. (2011). Leveraging the innovative performance of human capital through HRM and social capital in Spanish firms. The International Journal of Human Resource Management, 22(04), 807-828.
- Cabrera, A., Collins, W. C., & Salgado, J. F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245-264.
- Cheng, J., & Li, S. (2001). The relationships of organization justice, trust and knowledge sharing behaviors. Journal of Human Resource Management, 1(2), 69-93.
- Coudounaris, D. N., & Arvidsson, H. G. S. (2021). Relationships between the Big-5 Model and effectuation versus causation logics of entrepreneurs in new ventures: The Estonian IT sector. Administrative Sciences, 11(4), 106.
- Dalkir, K. (2013). Knowledge management in theory and practice. Routledge.
- Eroglu, C., & Sanders, N. R. (2021). Effects of personality on the efficacy of judgmental adjustments of statistical forecasts. Management Decision, 60(3), 589-605.
- Fishbein, M., & Ajzen, I. (1977). Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research. Philosophy and Rhetoric, 10(2), 130-132.
- Gao, S., & Zhao, X. (2024). Social media overload and proactive–reactive innovation behaviour: A TTSC framework perspective. International Journal of Information Management, 75, 102735.
- George, J. F. (2004). The theory of planned behavior and Internet purchasing. Internet Research, 14(3), 198-212.
- Gogan, L. M., Artene, A., Sarca, I., & Draghici, A. (2016). The impact of intellectual capital on organizational performance. Procedia-Social and Behavioral Sciences, 221, 194-202.
- Gottman, J. M., Coan, J., Carrere, S., & Swanson, C. (1998). Predicting marital happiness and stability from newlywed interactions. Journal of Marriage and the Family, 60(1), 5-22.
- Hair Jr, J. F., Sarstedt, M., Hopkins, L., & G. Kuppelwieser, V. (2014). Partial least squares structural equation modeling (PLS-SEM) An emerging tool in business research. European Business Review, 26(2), 106-121.
- Hariputra, A., Koestiono, D., Muhaimin, A. W., & Syafrial. (2024). Examining The Relationship of Compensation, Trust, Organizational Learning, Commitment and Performance: An Empirical Study of Food and Beverage SMEs. Quality: Access to Success, 25(199), 363-371.
- Hecht, M. L., Warren, J., Jung, E., & Krieger, J. (2005). The communication theory of identity. In W. B. Gudykunst (Ed.), Theorizing about Intercultural Communication (pp. 257-278). Thousand Oaks, Calif.: Sage.
- Hidayat, A., Wijaya, T., Ishak, A., & Catyanadika, P. E. (2021). Consumer trust as the antecedent of online consumer purchase decision. Information, 12(4), 145.
- Huang, J. (2010). 2010. Trafford Publishing.
- Jones, G. T. (2004). Trust, Institutionalization, & (and) Corporate Reputations: Public Independent Fact-Finding from A Risk Management Perspective. University of Miami Business Law Review, 13, 121-160.
- Kement, Ü., Zeybek, B., Soylu, S., Erkol Bayram, G., & Raza, A. (2024). The effect of transformational leadership on restaurant employees on trust, altruistic intention and organizational commitment: the moderation effect of surface acting. European Business Review
- Kim, D. H. (1993). A framework and methodology for linking individual and organizational learning: Applications in TQM and product development. Massachusetts Institute of Technology.
- Kim, D. H. (2009). The Link between Individual and Organizational Learning. In D. A. Klein (Ed.), The Strategic Management of Intellectual Capital. Routledge-Butterworth- Heinemann, Oxford.
- Kistler, J. T., Sharma, L., Jayaram, J., & Eckerd, S. (2024). Does history really repeat itself? An empirical investigation of recurring misconduct violations in public procurement. Journal of Purchasing and Supply Management.
- Kurniasari, C., & Ghozali, I. (2013). Analisis pengaruh rasio CAMEL dalam memprediksi financial distress perbankan Indonesia [Analysis of The Influence of the Camel Ratio in Predicting Financial Distress in Indonesian Banking]. Diponegoro Journal of Accounting, 2(4), 1-10. (In Indonesian).
- Kyriazos, T. A., & Stalikas, A. (2018). Applied psychometrics: The steps of scale development and standardization process. Psychology, 9(11), 2531-2560.
- Leerapong, L., & Mardjo, A. (2013). Applying Diffusion of Innovation in Online Purchase Intention Through Social Network: A Focus Group Study of Facebook in Thailand. Information Management and Business Review, 5(3), 144-154.
- Letmathe, P., & Noll, E. (2024). Analysis of email management strategies and their effects on email management performance. Omega (United Kingdom), 124.
- Liébana-Cabanillas, F., Kalinic, Z., Muñoz-Leiva, F., & Higueras-Castillo, E. (2024). Biometric m-payment systems: A multi-analytical approach to determining use intention. Information and Management, 61(2).
- Likert, R. (1932). A technique for the measurement of attitudes. Archives of Psychology.
- Lynn, M. (2021). Effects of the Big Five personality traits on tipping attitudes, motives, and behaviors. International Journal of Hospitality Management, 92, 102722.
- Maponya, P. M. (2005). Knowledge management practices in academic libraries: a case study of the University of Natal, Pietermaritzburg Libraries. Loughborough University.
- McElroy, M. W. (2003). The New Knowledge Management: Complexity, Learning and Sustainable Innovation. Burlington: Butter Worth-Heinemann.
- Moqaddamerad, S., & Ali, M. (2024). Strategic foresight and business model innovation: The sequential mediating role of sensemaking and learning. Technological Forecasting and Social Change, 200.
- Muthuveloo, R., Shanmugam, N., & Teoh, A. P. (2017). The impact of tacit knowledge management on organizational performance: Evidence from Malaysia. Asia Pacific Management Review, 22(4), 192-201.
- Nevis, E. C., DiBella, A. J., & Gould, J. M. (2009). Understanding organizations as learning systems. In Knowledge, groupware and the internet (pp. 43-64). Routledge.
- Nonaka, I., & Takeuchi, H. (2007). The knowledge-creating company. Harvard Business Review, 85(7/8), 162.
- Pfleging, B., & Zetlin, M. (2009). The Geek Gap: Why Business and Technology Professionals Don’t Understand Each Other and Why They Need Each Other to Survive. Prometheus Books.
- Rahimli, A. (2012). Knowledge management and competitive advantage. Information and Knowledge Management, 2(7), 37-43.
- Rimer, E. (1993). Organization theory and Frederick Taylor. JSTOR.
- Sameer, S. K., & Priyadarshi, P. (2021). Role of Big Five personality traits in regulatory-focused job crafting. South Asian Journal of Business Studies, 10(3), 377-395.
- Sano, K., Sano, H., Yashima, Y., & Takebayashi, H. (2024). The effects of temporal distance and post type on tourists’ responses to destination marketing organizations’ social media marketing. Tourism Management, 101.
- Sarwoko, E., & Nurfarida, I. N. (2021). Entrepreneurial marketing: Between entrepreneurial personality traits and business performance. Entrepreneurial Business and Economics Review, 9(2), 105-118.
- Schein, E. H. (1996). Organizational learning: What is new? (Working Paper No. 3912)
- Shahzad, K., Raja, U., & Hashmi, S. D. (2021). Impact of Big Five personality traits on authentic leadership. Leadership & Organization Development Journal, 42(2), 208-218.
- Shao, S., & Cao, D. (2024). Contagion of BIM Implementation Practices in Interproject Networks: An Empirical Study in China. Journal of Management in Engineering, 40(1).
- Sudaryanto, S., Courvisanos, J., Dewi, I. R., Rusdiyanto, R., & Yuaris, J. R. (2022). Determinants of purchase intention during COVID-19: A case study of skincare products in East Java. Innovative Marketing, 18(1), 181-194.
- Upadhayay, N. B., Rocchetta, S., Gupta, S., Kamble, S., & Stekelorum, R. (2024). Blazing the trail: The role of digital and green servitization on technological innovation. Technovation, 130.
- Van Den Hooff, B., & De Ridder, J. A. (2004). Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6), 117-130.
- Wang, W. T. (2011). Examining the use of knowledge management during issue management. Management Research Review, 34(4), 436-449.
- Wang, X., Chou, M., Lai, X., Tang, J., Chen, J., Kong, W. K., Chi, H.-L., & Yam, M. C. H. (2024). Examining the Effects of an Immersive Learning Environment in Tertiary AEC Education: CAVE-VR System for Students’ Perception and Technology Acceptance. Journal of Civil Engineering Education, 150(2).
- Wijaya, T. (2019). Data survey on the antecedent of the entrepreneurial intention in Indonesia. Data in Brief, 25.
- Wilmot, M. P., & Ones, D. S. (2021). Occupational characteristics moderate personality–performance relations in major occupational groups. Journal of Vocational Behavior, 131, 103655.
- Wu, W., Chen, X., Zvarych, R., & Huang, W. (2024). The Stackelberg duel between Central Bank Digital Currencies and private payment titans in China. Technological Forecasting and Social Change, 200.