The influence of perceived ESG and policy incentives on consumers’ intention to purchase new energy vehicles: Empirical evidence from China
-
DOIhttp://dx.doi.org/10.21511/im.19(4).2023.15
-
Article InfoVolume 19 2023, Issue #4, pp. 187-198
- Cited by
- 597 Views
-
236 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
The new energy vehicle industry has proliferated in the face of global climate change and challenges to sustainable development. Understanding the factors that encourage consumers to purchase new energy vehicles is essential to driving the new energy vehicle industry’s future development. Based on signaling theory, this study aims to investigate the significant influence of various factors, such as perceived ESG and policy incentives, on Chinese consumers’ intention to purchase new energy vehicles and explore the mediating effect of brand image and perceived value. This study adopts a quantitative research methodology by collecting data from 860 potential new energy vehicle consumers in China through a questionnaire survey and analyzing the data using structural equation modeling in AMOS 24.0. The results of the study show that consumers’ perceived ESG significantly affects their intention to purchase new energy vehicles. Brand image and perceived value mediate consumers’ perceived ESG factors and their purchase intention of new energy vehicles. Consumers’ positive attitudes will increase the purchase intention of new energy vehicles. In addition, government incentives also have a positive and significant effect on the intention to purchase new energy vehicles. These results provide sustainable marketing guidance for NEV companies, confirming the importance of good environmental, social, and governance performance, good brand image, and perceived benefits in driving purchases. In addition, this study provides empirical evidence of policy support for the NEV industry, thus reinforcing its importance for policymakers.
- Keywords
-
JEL Classification (Paper profile tab)M31, M38, M14
-
References61
-
Tables6
-
Figures2
-
- Figure 1. Research model
- Figure 2. Research model with results
-
- Table 1. Questionnaire distribution and response rate
- Table 2. Demographic variable descriptive statistics
- Table 3. Reliability and validity
- Table 4. Bivariate correlation, mean, and standard deviations
- Table 5. Standardized regression estimates and p-values
- Table 6. Mediating effect test
-
- Aaker, D. A. (2011). Brand relevance: Making competitors irrelevant. John Wiley & Sons.
- Agmeka, F., Wathoni, R. N., & Santoso, A. S. (2019). The influence of discount framing towards brand reputation and brand image on purchase intention and actual behaviour in e-commerce. Procedia Computer Science, 161, 851-858.
- Benhardy, K., Hardiyansyah, H., Putranto, A., & Ronadi, M. (2020). Brand image and price perceptions impact on purchase intentions: Mediating brand trust. Management Science Letters, 10(14), 3425-3432.
- Camilleri, M. A. (2022). Strategic attributions of corporate social responsibility and environmental management: The business case for doing well by doing good! Sustainable Development, 30(3), 409-422.
- Chen, K., Ren, C., Gu, R., & Zhang, P. (2019). Exploring purchase intentions of new energy vehicles: From the perspective of frugality and the concept of “mianzi”. Journal of Cleaner Production, 230, 700-708.
- Connelly, B. L., Certo, S. T., Ireland, R. D., & Reutzel, C. R. (2011). Signaling theory: A review and assessment. Journal of Management, 37(1), 39-67.
- Currás-Pérez, R., Dolz-Dolz, C., Miquel-Romero, M. J., & Sánchez-García, I. (2018). How social, environmental, and economic CSR affects consumer-perceived value: Does perceived consumer effectiveness make a difference? Corporate Social Responsibility and Environmental Management, 25(5), 733-747.
- Du, H., Liu, D., Sovacool, B. K., Wang, Y., Ma, S., & Li, R. Y. M. (2018). Who buys new energy vehicles in China? Assessing social-psychological predictors of purchasing awareness, intention, and policy. Transportation Research Part F: Traffic Psychology and Behaviour, 58, 56-69.
- Du, S., Bhattacharya, C. B., & Sen, S. (2007). Reaping relational rewards from corporate social responsibility: The role of competitive positioning. International Journal of Research in Marketing, 24(3), 224-241.
- Elseidi, R. I., & El-Baz, D. (2016). Electronic word of mouth effects on consumers’ brand attitudes, brand image and purchase intention: An empirical study in Egypt. The Business & Management Review, 7(5), 268-276.
- Fan, Q. (2019). Relationship among China’s country image, corporate image and brand image: A Korean consumer perspective. Journal of Contemporary Marketing Science, 2(1), 34-49.
- Giannarakis, G. (2014). The determinants influencing the extent of CSR disclosure. International Journal of Law and Management, 56(5), 393-416.
- Gong, Y., Xiao, J., Tang, X., & Li, J. (2023). How sustainable marketing influences the customer engagement and sustainable purchase intention? The moderating role of corporate social responsibility. Frontiers in Psychology, 14, 1128686.
- He, X., & Hu, Y. (2022). Understanding the role of emotions in consumer adoption of electric vehicles: The mediating effect of perceived value. Journal of Environmental Planning and Management, 65(1), 84-104.
- Higueras-Castillo, E., Molinillo, S., Coca-Stefaniak, J. A., & Liébana-Cabanillas, F. (2019). Perceived value and customer adoption of electric and hybrid vehicles. Sustainability, 11(18), 4956.
- Huang, X., & Ge, J. (2019). Electric vehicle development in Beijing: An analysis of consumer purchase intention. Journal of Cleaner Production, 216, 361-372.
- Hur, W.-M., Kim, H., & Kim, H. K. (2018). Does customer engagement in corporate social responsibility initiatives lead to customer citizenship behaviour? The mediating roles of customer-company identification and affective commitment. Corporate Social Responsibility and Environmental Management, 25(6), 1258-1269.
- Hwang, J., & Lyu, S. O. (2020). Relationships among green image, consumer attitudes, desire, and customer citizenship behavior in the airline industry. International Journal of Sustainable Transportation, 14(6), 437-447.
- Islam, T., & Hussain, M. (2022). How consumer uncertainty intervene country of origin image and consumer purchase intention? The moderating role of brand image. International Journal of Emerging Markets.
- Isyanto, P., Sapitri, R. G., & Sinaga, O. (2020). Micro influencers marketing and brand image to purchase intention of cosmetic products focallure. Systematic Reviews in Pharmacy, 11(1), 601-605.
- Jiang, Q., Wei, W., Guan, X., & Yang, D. (2021). What increases consumers’ purchase intention of battery electric vehicles from Chinese electric vehicle start-ups? Taking NIO as an example. World Electric Vehicle Journal, 12(2), 71.
- Keller, K. L. (2003). Understanding brands, branding and brand equity. Interactive Marketing, 5(1), 7-20.
- Khalid, A. M., & Khuman, Y. S. C. (2022). Electric vehicles as a means to sustainable consumption: Improving adoption and perception in India. In J. Bhattacharyya, M. S. Balaji, Y. Jiang, J. Azer, & C. R. Hewege (Eds.), Socially Responsible Consumption and Marketing in Practice: Collection of Case Studies (pp. 325-345). Springer Nature Singapore.
- Koh, H.-K., Burnasheva, R., & Suh, Y. G. (2022). Perceived ESG (environmental, social, governance) and consumers’ responses: The mediating role of brand credibility, brand image, and perceived quality. Sustainability, 14(8), 4515.
- Koller, M., Floh, A., & Zauner, A. (2011). Further insights into perceived value and consumer loyalty: A “green” perspective. Psychology & Marketing, 28(12), 1154-1176.
- Kuusela, J. (2003). Corporate brand identity management in global context: Case UPM-Kymmene Corporation (Unpublished Master’s Thesis). Helsinki School of Economics, Helsinki.
- Le Roux, C., & Du Plessis, C. (2014). An exploratory Q study of corporate brand identity elements governing corporate brand image formation. Southern African Business Review, 18(3), 119-141.
- Lee, H. J., & Rhee, T.-h. (2023). How does corporate ESG management affect consumers’ brand choice? Sustainability, 15(8), 6795.
- Li, J., Jiao, J., Xu, Y., & Chen, C. (2021). Impact of the latent topics of policy documents on the promotion of new energy vehicles: Empirical evidence from Chinese cities. Sustainable Production and Consumption, 28, 637-647.
- Li, W., Long, R., & Chen, H. (2016). Consumers’ evaluation of national new energy vehicle policy in China: An analysis based on a four paradigm model. Energy Policy, 99, 33-41.
- Li, Y., Zhang, Q., Liu, B., McLellan, B., Gao, Y., & Tang, Y. (2018). Substitution effect of new-energy vehicle credit program and corporate average fuel consumption regulation for green-car subsidy. Energy, 152, 223-236.
- Lin, B., & Shi, L. (2022). Do environmental quality and policy changes affect the evolution of consumers’ intentions to buy new energy vehicles. Applied Energy, 310, 118582.
- Liu, M. T., Liu, Y., & Mo, Z. (2020). Moral norm is the key: An extension of the theory of planned behaviour (TPB) on Chinese consumers’ green purchase intention. Asia Pacific Journal of Marketing and Logistics, 32(8), 1823-1841.
- Liu, W., Zeng, L., & Wang, Q. (2021). Psychological distance toward air pollution and purchase intention for new energy vehicles: An investigation in China. Frontiers in Psychology, 12.
- Loudiyi, H., Chetioui, Y., & Lebdaoui, H. (2022). Economics of electric vehicle adoption: An integrated framework for investigating the antecedents of perceived value and purchase intent. International Journal of Economics and Financial Issues, 12(5), 29-38.
- Ma, Y., Shi, T., Zhang, W., Hao, Y., Huang, J., & Lin, Y. (2019). Comprehensive policy evaluation of NEV development in China, Japan, the United States, and Germany based on the AHP-EW model. Journal of Cleaner Production, 214, 389-402.
- MOF, MOIIT, MOST, & NDRC. (2021). Circular on fiscal subsidy policy for promotion and application of new energy vehicles in 2022. (In Chinese).
- Monirul, I. M., & Han, J. H. (2012). Perceived quality and attitude toward tea & coffee by consumers. International Journal of Business Research and Management (IJBRM), 3(3), 100-112.
- Nagar, K. (2015). Modeling the effects of green advertising on brand image: Investigating the moderating effects of product involvement using structural equation. Journal of Global Marketing, 28(3-5), 152-171.
- Ng, M., Law, M., & Zhang, S. (2018). Predicting purchase intention of electric vehicles in Hong Kong. Australasian Marketing Journal (AMJ), 26(3), 272-280.
- Poschen, P. (2017). Decent work, green jobs and the sustainable economy: Solutions for climate change and sustainable development. Routledge.
- Puriwat, W., & Tripopsakul, S. (2022). From ESG to DESG: The impact of DESG (digital environmental, social, and governance) on customer attitudes and brand equity. Sustainability, 14(17), 10480.
- Sang, C., An, W., Sørensen, P. B., Han, M., Hong, Y., & Yang, M. (2021). Gross alpha and beta measurements in drinkable water from seven major geographical regions of China and the associated cancer risks. Ecotoxicology and Environmental Safety, 208, 111728.
- Schultz, D. E., & Kitchen, P. J. (2004). Managing the changes in corporate branding and communication: Closing and re-opening the corporate umbrella. Corporate Reputation Review, 6(4), 347-366.
- Su, C.-W., Yuan, X., Tao, R., & Umar, M. (2021). Can new energy vehicles help to achieve carbon neutrality targets? Journal of Environmental Management, 297, 113348.
- Sultana, S., Zulkifli, N., & Zainal, D. (2018). Environmental, social and governance (ESG) and investment decision in Bangladesh. Sustainability, 10(6), 1831.
- Tan, Y., & Zhu, Z. (2022). The effect of ESG rating events on corporate green innovation in China: The mediating role of financial constraints and managers’ environmental awareness. Technology in Society, 68, 101906.
- Tian, J., Yu, L., Xue, R., Zhuang, S., & Shan, Y. (2022). Global low-carbon energy transition in the post-COVID-19 era. Applied Energy, 307, 118205.
- UN. (2015). The 17 Goals.
- Vafaei-Zadeh, A., Wong, T.-K., Hanifah, H., Teoh, A. P., & Nawaser, K. (2022). Modelling electric vehicle purchase intention among generation Y consumers in Malaysia. Research in Transportation Business & Management, 43, 100784.
- Vahdati, H., Mousavi, N., & Tajik, Z. M. (2015). The study of consumer perception on corporate social responsibility towards consumers attitude and purchase behavior. Asian Economic and Financial Review, 5(5), 831-845.
- Van Duuren, E., Plantinga, A., & Scholtens, B. (2016). ESG integration and the investment management process: Fundamental investing reinvented. Journal of Business Ethics, 138, 525-533.
- Wang, C., Yao, X., Sinha, P. N., Su, H., & Lee, Y.-K. (2022). Why do government policy and environmental awareness matter in predicting NEVs purchase intention? Moderating role of education level. Cities, 131, 103904.
- Wang, X.-W., Cao, Y.-M., & Zhang, N. (2021). The influences of incentive policy perceptions and consumer social attributes on battery electric vehicle purchase intentions. Energy Policy, 151, 112163.
- Wang, Z., Zhao, C., Yin, J., & Zhang, B. (2017). Purchasing intentions of Chinese citizens on new energy vehicles: How should one respond to current preferential policy? Journal of Cleaner Production, 161, 1000-1010.
- Yoo, B., Donthu, N., & Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195-211.
- Yuan, X., Liu, X., & Zuo, J. (2015). The development of new energy vehicles for a sustainable future: A review. Renewable and Sustainable Energy Reviews, 42, 298-305.
- Zhang, D., & Liu, L. (2022). Does ESG performance enhance financial flexibility? Evidence from China. Sustainability, 14(18), 11324.
- Zhang, L., Tong, H., Liang, Y., & Qin, Q. (2023). Consumer purchase intention of new energy vehicles with an extended technology acceptance model: The role of attitudinal ambivalence. Transportation Research Part A: Policy and Practice, 174, 103742.
- Zhang, W., Wang, S., Wan, L., Zhang, Z., & Zhao, D. (2022). Information perspective for understanding consumers’ perceptions of electric vehicles and adoption intentions. Transportation Research Part D: Transport and Environment, 102, 103157.
- Zhang, X., Bai, X., & Shang, J. (2018). Is subsidized electric vehicles adoption sustainable: Consumers’ perceptions and motivation toward incentive policies, environmental benefits, and risks. Journal of Cleaner Production, 192, 71-79.