Intellectual capital and firm performance of Jordanian financial institutions

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This study aims to explore the financial implications of intellectual capital in the Jordanian financial sector during the period 2009–2018. It uses Pulic’s (2004) value-added intellectual capital model, particularly capital employed efficiency, structural capital efficiency, and human capital efficiency, and tests its potential effect on firm financial performance measures, including return on assets, return on equity, asset utilization ratio, and Tobin’s Q. The study’s findings demonstrate that value-added intellectual capital positively influences the financial performance of Jordanian financial companies. Value-added intellectual capital is not found to have a significant impact on productivity, but it is strongly and positively related to firm profitability and market value. As for the main components of value-added intellectual capital, human capital efficiency has a significantly positive impact on a company’s performance, but regarding structural capital efficiency, the outcomes vary depending on the measure of firm performance. Notably, when firms are categorized into sub-industries (banks, insurance companies, and financial service companies), it is found that the profitability of insurance companies is more affected by intellectual capital than that of banks or financial services. The results also show that investors place great importance on the efficiency of intellectual capital, particularly within the banking industry. Furthermore, implementing Shariah compliance standards boosts the positive effect of structural capital efficiency on corporate market value and reinforces the positive influence of human capital efficiency on productivity.

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    • Table 1. Sample distribution
    • Table 2. Operationalization variables
    • Table 3. Descriptive statistics of the variables
    • Table 4. Correlation matrix
    • Table A1. The impact of intellectual capital and components on firm performance
    • Table A2. Industry-based regression for the impact of intellectual capital on firm performance
    • Table A3. Industry-based regression for the impact of intellectual capital components on firm performance
    • Table A4. Moderating role of Shariah compliance on intellectual capital and firm performance
    • Conceptualization
      Dalia Ibrahim Mustafa, Rami Mohammad Alzebdieh
    • Methodology
      Dalia Ibrahim Mustafa, Rami Mohammad Alzebdieh
    • Project administration
      Dalia Ibrahim Mustafa
    • Resources
      Dalia Ibrahim Mustafa, Safa’ Akef Al Majali
    • Supervision
      Dalia Ibrahim Mustafa, Modar Abdullatif
    • Validation
      Dalia Ibrahim Mustafa, Modar Abdullatif, Safa’ Akef Al Majali
    • Writing – original draft
      Dalia Ibrahim Mustafa, Rami Mohammad Alzebdieh, Modar Abdullatif
    • Writing – review & editing
      Dalia Ibrahim Mustafa, Rami Mohammad Alzebdieh, Modar Abdullatif, Safa’ Akef Al Majali
    • Formal Analysis
      Rami Mohammad Alzebdieh
    • Investigation
      Rami Mohammad Alzebdieh
    • Software
      Rami Mohammad Alzebdieh
    • Data curation
      Safa’ Akef Al Majali