Shafig Al-Haddad
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Brand extension and purchase intention of Jordanian banks’ clients
Abdel-Aziz Ahmad Sharabati , Shafig Al-Haddad , Mahfuz Judeh , Baraa Al-Badawi doi: http://dx.doi.org/10.21511/im.18(2).2022.06Product/service extension is crucial for product/service development strategies; therefore, the study aims to investigate the impact of brand extension on consumers’ purchase intentions. Data were collected by questionnaire from 221 clients of Jordanian banks. SPSS 25 supported with AMOS has been used for structural equation modeling (SEM) to test the relationship and hypothesis. The study revealed that the eight brand extension sub-variables (companion product extension, brand prestige extension, brand distinction extension, component brand extension, leveraging a lifestyle, product form extension, company expertise extension, and customer franchise extension) are co-related. In general, the brand extension affects the consumers’ purchase intention, whereas companion product extension, brand prestige extension, brand distinction extension, component brand extension, and leveraging a lifestyle extension significantly affect consumer’s purchase intention. On the contrary, product form extension, company expertise extension, and customer franchise extension do not significantly affect consumers’ purchase decisions. In conclusion, a larger number of customers in future research as well as a similar research in different countries and a specific brand case study are recommended.
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The impact of intrapreneurship on operators’ performance of Jordanian Telecom organizations
Problems and Perspectives in Management Volume 20, 2022 Issue #2 pp. 551-563
Views: 520 Downloads: 387 TO CITE АНОТАЦІЯThe purpose of this study is to investigate the impact of intrapreneurship on the performance of telecom operators in Jordan. Three different dimensions are investigated that represent the independent variable of intrapreneurship – corporate culture, corporate entrepreneurship, and re-engineering corporate thinking, while the dependent variable performance included five dimensions such as the volume of production, sales volume, production process, diversification, and employee enhancement. A quantitative method was used; a survey was targeted at Telecom Jordan employees who were participating in the company’s intrapreneurial program Oz. 140 employees participated in the intrapreneurial program as a comprehensive population, and 102 questionnaire forms were retrieved. The findings showed that there is a significant effect of intrapreneurship on the performance of Telecom Jordan. The coefficient of determination (R2) is 0.394, indicating that the intrapreneurship explains 39.4% of the change in operators’ performance. Moreover, the results revealed that the highest effect of intrapreneurship is on employee enhancement, followed by the process of production, sales volume, the volume of production, and diversification, respectively. The study highly recommended giving more attention to the intrapreneurial studio, as it is considered a factory of various diversified ideas.
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Relationship between Maslow’s hierarchy of needs and mumpreneurial intentions
Rasha Abdelsalam , Shafig Al-Haddad , Abdel-Aziz Ahmad Sharabati doi: http://dx.doi.org/10.21511/ppm.20(3).2022.31Problems and Perspectives in Management Volume 20, 2022 Issue #3 pp. 387-399
Views: 630 Downloads: 203 TO CITE АНОТАЦІЯNascent mumpreneur is a mother with one or more children coming up with a new venture to support herself and her family. The debate about the motivation for mumpreneurs to start their new business is going on and underresearched. Therefore, this study aims to define the major motivational factors that influence mumpreneurial intentions in Jordan, specifically amongst nascent mumpreneurs. Maslow’s hierarchy of needs was employed to discover these factors. This quantitative cross-sectional study uses convenience sampling to collect data from 81 nascent mumpreneurs through an online survey that included nascent Jordanian mumpreneurs. After confirming the validity and reliability of the tool, the multiple regressions test was used to test the hypotheses. The results indicate a strong relationship between Maslow’s needs and mumpreneurial intentions, where r equals 0.74, and Maslow’s needs can explain 54% of changes in mumpreneurial intentions, where R2 is 0.54. The results also show that the need for esteem influences mumpreneurs’ intentions (β = 0.43), and the need for self-actualization influences mumpreneurs’ intentions (β = 0.80). At the same time, the physiological needs, the security needs, and the need for belonging do not influence mumpreneurial intentions, where significance is 0.74, 0.09, and 0.09, respectively. Moreover, the results show that the marital status and level of education do not moderate the influence of Maslow’s theory of needs on mumpreneurs’ intentions, where the significance for both is more than 0.05. Finally, the study recommends developing mumpreneurial incubators and providing workshops and training for potential mumpreneurs.
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E-WOM and consumers’ purchase intention: An empirical study on Facebook
Shafig Al-Haddad , Abdel-Aziz Ahmad Sharabati , Lana Harb , Aarab Husni , Maisam Abdelfattah doi: http://dx.doi.org/10.21511/im.18(3).2022.13Innovative Marketing Volume 18, 2022 Issue #3 pp. 149-158
Views: 869 Downloads: 422 TO CITE АНОТАЦІЯNowadays, organizations use social media to promote their services and products. At the same time, they use different tools to convey their messages, such as Facebook. Therefore, this study aims to investigate the factors that affect the e-WOM on Jordanian consumers’ purchase intention over Facebook. The study uses the information acceptance model (IAM) to examine the impact of information credibility, information quality, information adoption, and information usefulness over Facebook on Jordanian consumers’ purchase intention. The study uses cross-sectional quantitative research and is conducted online. The questionnaire was distributed through Facebook and WhatsApp, and the people who used only Facebook were allowed to complete the survey. Out of 327 filled questionnaires, only 304 were valid for further analysis. Collected data were coded in SPSS, and after confirming the validity and reliability of the tool, the correlation between variables was checked. In addition, multiple regressions were used to test the hypotheses. Multiple regression results show that the E-WOM can explain 49.2% of the total variation in the consumers’ purchase intention, where R2 = 0.492. Information adoption has the strongest effect on consumers’ purchase intention (β = 0.489), followed by information usefulness (β = 0.204). In contrast, information credibility and information quality do not have a significant effect on customers’ purchase intention (0.189 and 0.312, respectively). This study helps companies and businesses that have pages on Facebook to understand how consumers engage in the e-WOM on business pages and consider the consumers’ reviews, comments, or posts.
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How does customer loyalty to sustainability affect entrepreneurship?
Shafig Al-Haddad , Duaa Azzam Al-Baw , Abdel-Aziz Ahmad Sharabati , Diana Altamimi doi: http://dx.doi.org/10.21511/ppm.21(1).2023.01Problems and Perspectives in Management Volume 21, 2023 Issue #1 pp. 1-12
Views: 1097 Downloads: 581 TO CITE АНОТАЦІЯSustainability includes social, economic, and ecological responsibilities. The worldwide concern about sustainability is increasing, especially for those issues related to the ecological domain. Any organization wishing to survive and sustain its business should consider sustainability pillars within daily activities. Therefore, this study is directed to investigate how consumers’ identification, involvement, and commitment to sustainability affect entrepreneurship. This paper uses a quantitative cross-sectional method to collect the data from 400 respondents in Jordan. The results show a correlation between consumers’ level of involvement, identification, commitment, and sustainability components (economy-driven venture, society-driven venture, and ecology-driven venture). Moreover, commitment has the highest effect on customers’ intentions and behavior; identification has the second highest effect, while involvement does not significantly affect both customers’ intentions and behavior. The study recommends that all organizations, whatever they do and wherever they conduct their business, should consider sustainability pillars within their strategies and daily practices. The sustainability-driven ventures should not only attract the required customer segmentation via social media, but also enhance, strengthen, and engage their sense of identification, commitment, and belonging.
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- belongings need
- brand extension
- brand extension strategies
- commitment
- consumers’ purchase intention
- conventional-related cause
- corporate culture
- corporate entrepreneurship
- diversification
- electronic word of mouth
- employee enhancement
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