Rawan Alshawabkeh
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The impact of human resource development practices on employee engagement and performance in Jordanian family restaurants
Amani Abu Rumman , Lina Al-Abbadi , Rawan Alshawabkeh doi: http://dx.doi.org/10.21511/ppm.18(1).2020.12Problems and Perspectives in Management Volume 18, 2020 Issue #1 pp. 130-140
Views: 1967 Downloads: 1233 TO CITE АНОТАЦІЯGiven the organizational positive outcomes of human resource development (HRD) practices like organizational effectiveness, sustainable competitive advantage, and organizational commitment, the current study was designed to detect the impact of HRD practices (employee training, employee empowerment, employee promotion) as independent variables on employee engagement and employee performance as dependent variables and to notify those who are interested. A quantitative descriptive-analytical method was adopted for the current research paper. Data were collected conveniently via a questionnaire from employees of family restaurants. Usable responses were analyzed using IBM SPSS and AMOS on the strength of structural equation modeling (SEM).
The current data identified employee training, employee empowerment, and employee promotion as key predictors of both employee engagement and employee performance. Employee empowerment has the highest impact on employee engagement, followed by employee promotion, while employee training has the highest effect on employee performance. Furthermore, employee engagement is positively related to employee performance. -
The intervening role of ambidexterity in the knowledge management project success connection
Rawan Alshawabkeh , Amani Abu Rumman , Lina Al-Abbadi , Ayman Abu-Rumman doi: http://dx.doi.org/10.21511/ppm.18(3).2020.05Problems and Perspectives in Management Volume 18, 2020 Issue #3 pp. 56-66
Views: 955 Downloads: 155 TO CITE АНОТАЦІЯEnhanced positive outcomes and benefits require project management to be integrated with knowledge management (KM) to induce ambidexterity and project success. To offer an empirical insight into this issue and advance the field of knowledge further, this research studies the mediating role of ambidexterity within the KM project success connection. The data collected from a sample of 350 senior people who have familiarity with relevant capital projects in the manufacturing companies in Jordan were analyzed using the algorithm of partial least squares (PLS) and bootstrapping techniques. The findings of the study show that KM is an integral aspect of project success, and it has a significant positive effect on project success, but KM, which does not induce ambidexterity, could not significantly enhance project success. KM can induce and stimulate enhanced project performance and benefits only when it induces ambidexterity. This implies that project success requires KM, given that KM allows organizations to possess exploitative and explorative capabilities simultaneously to tackle issues arising from the external environment. That this study covers only the manufacturing sector in Jordan, the research model can be replicated in other contexts to solidify the findings of the current study.