Lubna Khalaf
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Nexus between information technology investment and bank performance: The case of Jordan
Asma’a Al-Amarneh, Hadeel Yaseen
, Anas Bani Atta
, Lubna Khalaf
doi: http://dx.doi.org/10.21511/bbs.18(1).2023.06
Banks and Bank Systems Volume 18, 2023 Issue #1 pp. 68-76
Views: 1014 Downloads: 496 TO CITE АНОТАЦІЯBank stakeholders, such as creditors, investors, regulators, and other bank stakeholders, expect continuous performance improvement. To achieve this goal, bank managers can use information technology (IT) as a strategic resource to improve their bank’s capabilities and accordingly gain competitive advantage. In this study, the profitability and efficiency of commercial banks in Jordan are compared to investment in information technology (IT). Return on equity (ROE), return on assets (ROA), and net interest margin (NIM) are used to measure bank profitability while controlling for bank size and financial leverage. Cost efficiency is measured using the cost efficiency ratio. The study sample consists of 13 commercial banks listed on the Amman Stock Exchange between 2010 and 2021. To determine the relationship between the variables, descriptive statistics, correlation analysis, the panel least squares approach, and fixed effects multiple regression models are used. The findings show that banks, on average, spend 0.61 percent of their total assets on information technology (hardware and software). Additionally, banks that invest in IT are predicted to perform better over time, as evidenced by their increased profitability and efficiency. Small banks have more IT investment as a percentage of assets than larger banks. In comparison to highly leveraged banks, less leveraged banks typically have a greater IT investment to asset ratio (0.69%). The findings show that profitable banks (measured by ROE) invest more than 1.1% of their total assets in IT. Meanwhile, highly efficient banks also invest more in IT (0.65%) compared to less efficient banks.
Acknowledgment
We are indebted to the Middle East University (MEU) - Jordan ) for the financial support needed for this article. -
The role of Fintech and financial inclusion in the economic development of countries: A comparative analysis
Izz Eddien N. Ananzeh, Lubna Khalaf
, Diya’a Khalawi doi: http://dx.doi.org/10.21511/bbs.20(1).2025.20
Banks and Bank Systems Volume 20, 2025 Issue #1 pp. 248-258
Views: 115 Downloads: 36 TO CITE АНОТАЦІЯThe integration of digital financial technology has revolutionized the global financial system, driving financial inclusion as an important pillar of sustainable economic development. This study examines the multidimensional effects of Digital Financial Technology and Financial Inclusion on Economic Development in middle- and high-income countries. The study employs various indicators of financial inclusion and technology, namely access to the internet, Automated Teller Machines (ATMs), bank branches, and the number of depositors examined using panel regression analysis covering 20 middle-income countries and 22 high-income countries from 2010 to 2021.
The regression analysis results show that ATMs, internet access, bank branches, and the number of depositors all have a positive correlation with the Index of Human Development, which was used to measure economic development. This supports the idea that wider use of technology and increased financial inclusion can lead to higher levels of human development. Conversely, the study highlights a negative correlation between inflation rates (as a control variable) and Human Development Index (HDI) emphasizing the significance of maintaining price stability for sustained economic progress.
The study concludes that digital financial technology and financial inclusion positively impact the economic development of countries and the disparity between middle- and high-income countries. So, the middle-income countries should prioritize the development of financial technology and policies to promote financial inclusion.Acknowledgment
The Deanship of Scientific Research and Graduate Studies at Philadelphia University and Middle East University support this paper.
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