Jung-Jeng Shiu
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Towards an analytical framework of corporate performance measurement in chemical industry: balanced scorecard perspective
Li-Min Chuang , Chi-Ming Ho , Jung-Jeng Shiu , Hsu-Ping Huang -
The impact of customer interaction on customer loyalty in Taiwan’s international tourist hotels: the mediating effect of service quality and trust
Li-Min Chuang , Ming-Tien Tsai , Ze-Xiong Wu , Jung-Jeng Shiu
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