Unlocking success: The mediating power of organizational commitment and job satisfaction between work-life balance and employee performance

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Work-life balance is crucial in fostering a sense of ownership and achieving company success. When employees can achieve a good balance between work and personal lives, they are more satisfied and have higher organizational commitment. This study aims to determine the mediation role of organizational commitment and job satisfaction in the effect of work work-life balance on employee performance targeting five-star hotels in Bali, Indonesia. This quantitative analysis surveyed 157 employees using purposive sampling. The data analysis is done via a partial least squares approach. The results show that organizational commitment mediates the influence of work-life balance on employee performance. This is indicated by the t-statistic coefficient of 1.972 > t-table 1.96, and the significance value is 0.049 < 0.05. Job satisfaction mediates the effect of work-life balance on employee performance with a t-statistic value of 3.291 > t-table 1.96 and a significance value of 0.001 < 0.05. It means job satisfaction mediates the influence of work-life balance on employee performance. This paper implies that the model can be used to develop policies that encourage work-life balance. For instance, ensuring a balanced workload among team members can prevent fatigue and provide employees with sufficient time for rest and leisure activities. Additionally, implementing family support programs can enhance organizational commitment, job satisfaction, and performance.

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    • Figure 1. Conceptual framework
    • Figure 2. Partial least square (PLS) model
    • Table 1. Validity
    • Table 2. Composite reliability and AVE
    • Table 3. Direct effects
    • Table 4. Total indirect effects
    • Conceptualization
      Ni Made Dwi Puspitawati, Ni Putu Cempaka Dharmadewi Atmaja, Ni Putu Lisa Ernawatiningsih, I Putu Wahyu Dwinata JS
    • Funding acquisition
      Ni Made Dwi Puspitawati
    • Methodology
      Ni Made Dwi Puspitawati, Ni Putu Cempaka Dharmadewi Atmaja, Ni Putu Lisa Ernawatiningsih
    • Supervision
      Ni Made Dwi Puspitawati
    • Writing – original draft
      Ni Made Dwi Puspitawati
    • Writing – review & editing
      Ni Made Dwi Puspitawati, Ni Putu Cempaka Dharmadewi Atmaja, Ni Putu Lisa Ernawatiningsih, Putu Pradiva Putra Salain
    • Data curation
      Ni Putu Cempaka Dharmadewi Atmaja, Ni Putu Lisa Ernawatiningsih, Putu Pradiva Putra Salain, I Putu Wahyu Dwinata JS
    • Investigation
      Ni Putu Cempaka Dharmadewi Atmaja, Putu Pradiva Putra Salain
    • Validation
      Ni Putu Cempaka Dharmadewi Atmaja, Ni Putu Lisa Ernawatiningsih, Putu Pradiva Putra Salain
    • Software
      Ni Putu Lisa Ernawatiningsih
    • Formal Analysis
      Ni Putu Lisa Ernawatiningsih, I Putu Wahyu Dwinata JS
    • Project administration
      Putu Pradiva Putra Salain, I Putu Wahyu Dwinata JS
    • Resources
      Putu Pradiva Putra Salain
    • Visualization
      I Putu Wahyu Dwinata JS