Trust as an institute in the mirror of new challenges, imperatives and possibilities of socio-economic development
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Author(s)Anatoliy KolotLink to ORCID Index: https://orcid.org/0000-0002-4393-9806
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Oksana HerasymenkoLink to ORCID Index: https://orcid.org/0000-0002-1122-1189
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DOIhttp://dx.doi.org/10.21511/slrtp.8(2).2018.02
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Article InfoVolume 8 2018, Issue #2, pp. 8-26
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176 Downloads
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Creative Commons Attribution 4.0 International License
Dynamic transformations of traditional horizontal and vertical links in the new, – network, – economy, increase the importance of trust as a fundamental principle of constructing effective socio-economic relations. The relevance of the study is contingent on the increase of the role, significance, functional load on social capital, which is based on the trust institute. The scientific and practical significance of the study lies in the identification of phenomena and processes that are a kind of “thrombi” on the path to the development of the institute of trust, and the substantiation of the modern scientific platform for the further development of a road map for building a trust society. The results of the study are aimed at substantiating the institute of trust in the system of factors of socio-economic development. The subject of the study is the theoretical and applied principles of the social phenomenon of trust in the conditions of the challenges and imperatives of the new economy. The methodological basis for achieving the set goal is a systematic approach in the research of trust as a system-forming dominant of social wealth. The purpose of the study is the scientific and theoretical substantiation of the construction of trust relations in the context of the possibilities of social and economic development. The carrier of relationships – a person, who is active, conscious, possesses knowledge, ethical norms, and motivational guidelines; is the bearer of socially significant moral and cultural values, is situated in the foreground of the concept of trust, which authors adhere to. On the basis of generalization of existing theoretical developments in the sphere of trust the modern scientific and practical angle of this phenomenon has been highlighted; the benefits that society receives from a high level of trust has been revealed; prerequisites of trust have been identified; the leading role of trust in formation and reproduction of social capital has been proven; the failure of the state in the development of the trust institute has been substantiated. Trust has been emphasized as a relationship of a bilateral reciprocal nature on the part of its counterparties. The authors argue that trust is a fundamental phenomenon, a process of both socio-economic relations and the functioning of public institutions and permeates the entire spectrum of horizontal and vertical connections that are formed in society.
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JEL Classification (Paper profile tab)А130
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References26
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Tables0
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The role of content marketing in enhancing customer loyalty: an empirical study on private hospitals in Saudi Arabia
Ahmed Suhail Ajina
doi: http://dx.doi.org/10.21511/im.15(3).2019.06
Due to increasing competition in the private hospital sector in Saudi Arabia, the organizations need to adopt the new ways to foster the brand loyalty and repeated visits. In this context, content marketing may have pleasant effects on a business in terms of customer engagement, trust and loyalty. The present research attempts to investigate the multi-dimensional relationships among content marketing, loyalty, trust and customer engagement in the private hospital sector using primary data collected through a questionnaire from 400 randomly selected respondents. A simple random sampling technique is utilized to select the patients or their family members visiting the private hospital to have their perception regarding hypothesized variables. The findings indicate that content marketing has a positive impact on the factors like customer engagement, trust and loyalty. In comparison, content marketing is found more effective in persuading the loyalty of the customers in comparison of trust and loyalty. Further, the customers’ trust towards a brand has a strong positive relationship with the loyalty. Moreover, the positive effect of customer engagement on the trust has also been found. Based on the results, this study suggests that the private healthcare institutions should adopt a multi-channel content marketing approach to exploit its maximum benefit. Multiple social media platforms and popular healthcare blog sites should be chosen for an effective content marketing advertisement.
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Confidence in digital money: Are central banks more trusted than age is matter?
Viktor Koziuk
doi: http://dx.doi.org/10.21511/imfi.18(1).2021.02
Investment Management and Financial Innovations Volume 18, 2021 Issue #1 pp. 12-32 Views: 1721 Downloads: 689 TO CITE АНОТАЦІЯThe virtual nature of digital money is fueling the conflict between usability, functionality and trust in the digital form. Institutional trust drivers should move forward in understanding the nature of confidence in digital money. Do central banks digital money (CBDC – central bank digital currency) and private cryptocurrencies demonstrate the same or different trust patterns? The paper used the general regression method to discover the relationship between trust in different forms of digital money and selected variables that may generate this trust. Simple empirical tests were sufficient to find the fundamental importance of age as a confidence driver relevant to CBDC and cryptocurrencies. It is found that traditional factors associated with the inflation history and quality of monetary order (central banks independence and rule of law) do not play a role in the case of CBDC, but are important in the case of cryptocurrencies. Structural features (like FinTech development or social trust) that should support trust in digital money are not found to be important. Societies with larger fraction of younger generations demonstrate higher confidence in centralized and decentralized forms of digital money. This challenges the traditional approach to money and calls into question the future role of monetary stability institutions in the digital age. Digitalization is perceived as an improvement in welfare only when fiat money institutions become fragile. The efficiency and credibility of central banks are not a bonus to confidence in CBDC. This is a challenge for the institutional design of the future digital-based monetary order.
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Determinants of intention to continue using internet banking: Indian context
Hamood Mohd. Al-Hattami ,
Abdulwahid Ahmed Hashed Abdullah ,
Afrah Abdullah Ali Khamis
doi: http://dx.doi.org/10.21511/im.17(1).2021.04
It is necessary to understand the customers’ perceptions of internet banking because it helps determining the direction and patterns of intention to continue using internet banking. This could also help bank policymakers to develop appropriate strategies to increase internet banking usage. The study aims to examine the determinants of user’s intention to continue using internet banking since there have been no systematic attempts to understand this aspect, especially in the Indian context. This research suggests and tests an extended model to predict the intention to continue using internet banking in India. The suggested study model was examined using survey data from 206 internet banking users. PLS-SEM was employed for data analysis. The findings imply that the most significant determinants of intention to continue using internet banking are service quality, trust, and user satisfaction. On the other hand, the study finds that intention to continue using internet banking is not impacted by system quality and information quality.
