The relationship between time management, job satisfaction, and job burnout among Jordanian medical staff during COVID-19
-
Author(s)Zaid AlziyadatLink to ORCID Index: https://orcid.org/0000-0001-8784-3075
,
Ahmad ObidatLink to ORCID Index: https://orcid.org/0000-0002-2725-5965
-
DOIhttp://dx.doi.org/10.21511/ppm.20(4).2022.30
-
Article InfoVolume 20 2022, Issue #4, pp. 396-406
- Cited by
- 437 Views
-
370 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
COVID-19 has put pressure on medical crews to respond rapidly and operate in real time, which could affect their job performance. However, adopting time management practices appear to mitigate adverse job outcomes and capitalize on positive ones. Therefore, by adopting the integrative time management model, this study analyzes the relationship between time management (setting goals and priorities and mechanics dimensions), job satisfaction, and job burnout (emotional exhaustion dimension) among Jordanian medical staff during COVID-19. The data were gathered via an electronic questionnaire. In total, 737 respondents participated in the survey. RStudio-2022.07.1 was utilized to code all statistical analyses, including a description of demographics and structural equation modeling. Results revealed that while the setting goals and priorities dimension (z = 4.641, p = 0.000) positively relates to job satisfaction, the mechanics dimension has the opposite effect (z = 1.887, p = 0.059). Moreover, while the setting goals and priorities dimension (z = 2.369, p = 0.018) is positively related to the emotional exhaustion dimension, the mechanics dimension (z = –2.086, p = 0.037) is negatively related. Finally, it was found that job burnout does not affect job satisfaction (z = –0.645, p = 0.519). The findings imply that medical institutions should support their staff in setting goals and priorities to accomplish their tasks and encourage time management. Finally, medical staff should have the training to help them overcome any stress they experience when they plan their work-related tasks.
- Keywords
-
JEL Classification (Paper profile tab)M12, M54, O15
-
References61
-
Tables5
-
Figures0
-
- Table 1. Demographic characteristics of participants
- Table 2. Measurement model assessment
- Table 3. HTMT matrix for the measurement model
- Table 4. Structural model fit indices
- Table 5. Hypotheses testing results
-
- Aeon, B., & Aguinis, H. (2017). It’s about time: New perspectives and insights on time management. Academy of Management Perspectives, 31(4), 309-330.
- Aeon, B., Faber, A., & Panaccio, A. (2021). Does time management work? A meta-analysis. PLOS ONE, 16(1), e0245066.
- Aprison, M. Y. Y., Saputra, J., Muhammad, Z., & Bon, A. T. (2021). A Review of contributing factors on job satisfaction and employees’ turnover literature: Mini-review approach. The 11th Annual International Conference on Industrial Engineering and Operations Management. Singapore.
- Aziri, B. (2011). Job satisfaction: A literature review. Management Research and Practice, 3(4), 77-86.
- Ballard, D. I., & Mandhana, D. M. (2021). Time and Temporality in Groups. In S. J. Beck, J. Keyton, & M. S. Poole (Eds.), The Emerald Handbook of Group and Team Communication Research (pp. 323-336). Emerald Publishing Limited.
- Bampoori, S., Ghaljeh, M., & Navidian, A. (2019). The effect of time management training on stress and burnout of nurses in educational hospitals of Zahedan university of medical sciences 2018. Sadra Medical Journal, 7(4), 401-412.
- Bentler, P. M. (1990). Comparative fit indexes in structural models. Psychological Bulletin, 107(2), 238-246.
- Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588-606.
- Britton, B. K., & Tesser, A. (1991). Effects of time-management practices on college grades. Journal of Educational Psychology, 83(3), 405-410.
- Browne, M. W., & Cudeck, R. (1992). Alternative Ways of Assessing Model Fit. Sociological Methods & Research, 21(2), 230-258.
- Burt, C. D. B., Weststrate, A., Brown, C., & Champion, F. (2010). Development of the time management environment (TiME) scale. Journal of Managerial Psychology, 25(6), 649-668.
- Chen, H., Liu, F., Pang, L., Liu, F., Fang, T., Wen, Y., Chen, S., Xie, Z., Zhang, X., Zhao, Y., & Gu, X. (2020). Are You Tired of Working amid the Pandemic? The Role of Professional Identity and Job Satisfaction against Job Burnout. International Journal of Environmental Research and Public Health, 17(24), 9188.
- Claessens, B. J. C., van Eerde, W., Rutte, C. G., & Roe, R. A. (2007). A review of the time management literature. Personnel Review, 36(2), 255-276.
- Crosbie, B., O’Callaghan, M. E., O’Flanagan, S., Brennan, D., Keane, G., & Behan, W. (2020). A real-time measurement of general practice workload in the Republic of Ireland: a prospective study. British Journal of General Practice, 70(696), e489-e496.
- Davidescu, A. A., Apostu, S.-A., Paul, A., & Casuneanu, I. (2020). Work flexibility, job satisfaction, and job performance among Romanian employees – Implications for sustainable human resource management. Sustainability, 12(15), 6086.
- Dhamija, P., Gupta, S., & Bag, S. (2019). Measuring of job satisfaction: the use of quality of work life factors. Benchmarking: An International Journal, 26(3), 871-892.
- Duek, I., & Fliss, D. M. (2020). The COVID-19 pandemic – from great challenge to unique opportunity: Perspective. Annals of Medicine and Surgery, 59, 68-71.
- Elsabahy, H. E., Sleem, W. F., Atroush, E., & Gaber, H. (2015). Effect of time management program on job satisfaction for head nurses. Journal of Education and Practice, 6(32), 36-44.
- Evangelista, C., Bonifacio, S., Gonzales, R., Villanueva, G., Principe, R., Juliano, T., & Tus, J. (2021). Public commuters’ job burnout and job satisfaction during the COVID-19 pandemic in the Philippines. International Journal of Advance Research and Innovative Ideas In Education, 7(1), 2421-2435.
- Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021). Work from home during the COVID-19 outbreak: The impact on employees’ remote work productivity, engagement, and stress. Journal of Occupational and Environmental Medicine, 63(7), e426-e432.
- García-Ros, R., & Pérez-González, F. (2013). Spanish version of the time management behavior questionnaire for university students. The Spanish Journal of Psychology, 15(3), 1485-1494.
- Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (2006). Multivariate data analysis (6th ed.). New Jersey: Prentice Hall.
- Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135.
- Hu, K., Dong, Z., & Wah, K. (2020). Relationship between psychological health, time management and burnout of financial enterprise managers. Revista Argentina de Clínica Psicológica, 29(1), 683-688.
- Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1-55.
- Judge, T. A., Zhang, S., & Glerum, D. R. (2020). Job satisfaction. In V. I. Sessa & N. A. Bowling (Eds.), Essentials of job attitudes and other workplace psychological constructs (1st ed.) (pp. 393-413). New York: Routledge.
- Kabadayi, S., O’Connor, G. E., & Tuzovic, S. (2020). Viewpoint: The impact of coronavirus on service ecosystems as service mega-disruptions. Journal of Services Marketing, 34(6), 809-817.
- Karbakhsh, A., Farokhzadian, J., Nematollahi, M., Miri, S., & Foroughameri, G. (2020). The effectiveness of a time management workshop on job stress of nurses working in emergency departments: An experimental study. Journal of Emergency Nursing, 46(4), e541-548.
- Khalid, A., Pan, F., Li, P., Wang, W., & Ghaffari, A. S. (2020). The impact of occupational stress on job burnout among bank employees in Pakistan, with psychological capital as a mediator. Frontiers in public health, 7(410), 1-9.
- Khan, I. A., Khan, U. A., & Khan, M. (2020). Relationship between time management practices and job satisfaction of secondary school teachers. Journal of Educational Research, 23(2), 51-64.
- Koch, C. J., & Kleinmann, M. (2002). A stitch in time saves nine: Behavioural decision-making explanations for time management problems. European Journal of Work and Organizational Psychology, 11(2), 199-217.
- Kouali, G., & Pashiardis, P. (2015). Time management profiles of Cypriot school principals: a mixed-methods approach. International Journal of Educational Management, 29(4), 492-518.
- Kundi, Y. M., Sardar, S., & Badar, K. (2022). Linking performance pressure to employee work engagement: the moderating role of emotional stability. Personnel Review, 51(3), 841-860.
- Lizano, E. L., & Mor Barak, M. (2015). Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers. Children and Youth Services Review, 55, 18-28.
- López-Cabarcos, M. Á., López-Carballeira, A., & Ferro-Soto, C. (2019). The role of emotional exhaustion among public healthcare professionals. Journal of Health Organization and Management, 33(6), 649-655.
- Lubbadeh, T. (2020). Job burnout: A general literature review. International Review of Management and Marketing, 10(3), 7-15.
- Macan, T. H. (1994). Time management: Test of a process model. Journal of Applied Psychology, 79(3), 381-391.
- Macdonald, S., & Maclntyre, P. (1997). The Generic Job Satisfaction Scale. Employee Assistance Quarterly, 13(2), 1-16.
- Magro, F., Perazzo, P., Bottinelli, E., Possenti, F., & Banfi, G. (2020). Managing a tertiary orthopedic hospital during the COVID-19 epidemic, main challenges and solutions adopted. International Journal of Environmental Research and Public Health, 17(13), 4818.
- Mahmoodi-Shahrebabaki, M. (2015). Relationships between language teachers’ time-management skills, creativity, and burnout: A mediation analysis. Alberta Journal of Educational Research, 61(1), 20-39.
- Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Organizational Behavior, 2(2), 99-113.
- Maslach, C., Jackson, S. E., & Leiter, M. P. (1997). Maslach Burnout Inventory. In C. Zalaquett & R. J. Wood (Eds.), Evaluating stress: A book of resources (pp. 191-218). Lanham, MD, US: Scarecrow Education.
- Nonis, S. A., Teng, J. K., & Ford, C. W. (2005). A cross-cultural investigation of time management practices and job outcomes. International Journal of Intercultural Relations, 29(4), 409-428.
- Ramli, A. (2019). Work environment, job satisfaction and employee performance in health services Business and Entrepreneurial Review, 19(1), 29-42.
- Rapp, A. A., Bachrach, D. G., & Rapp, T. L. (2013). The influence of time management skill on the curvilinear relationship between organizational citizenship behavior and task performance. Journal of Applied Psychology, 98(4), 668.
- Rotenstein, L. S., Torre, M., Ramos, M. A., Rosales, R. C., Guille, C., Sen, S., & Mata, D. A. (2018). Prevalence of burnout among physicians: A systematic review. JAMA, 320(11), 1131-1150.
- Salehi, M., & Gholtash, A. (2011). The relationship between job satisfaction, job burnout and organizational commitment with the organizational citizenship behavior among members of faculty in the Islamic Azad University –first district branches, in order to provide the appropriate model. Procedia - Social and Behavioral Sciences, 15, 306-310.
- Siman-Tov, M., Strugo, R., Podolsky, T., & Blushtein, O. (2021). An assessment of treatment, transport, and refusal incidence in a National EMS’s routine work during COVID-19. The American Journal of Emergency Medicine, 44, 45-49.
- Sonnentag, S. (2017). A task-level perspective on work engagement: A new approach that helps to differentiate the concepts of engagement and burnout. Burnout Research, 5, 12-20.
- Srivastava, S., Misra, R., & Madan, P. (2019). ‘The saviors are also humans’: Understanding the role of quality of work life on job burnout and job satisfaction relationship of Indian doctors. Journal of Health Management, 21(2), 210-229.
- Strzelecka, C. (2022). Time paradoxes of neoliberalism: How time management applications change the way we live. Time & Society, 31(2), 270-290.
- Syrek, C., Kühnel, J., Vahle-Hinz, T., & de Bloom, J. (2022). Being an accountant, cook, entertainer and teacher—all at the same time: Changes in employees’ work and work-related well-being during the coronavirus (COVID-19) pandemic. International Journal of Psychology, 57(1), 20-32.
- Tavakoli, H. M., Tavakoli, A. M., & Pouresmaeil, L. (2013). A study of the relationship between time management and job satisfaction. International Journals of Research in Organizational Behaviour and Human Resource Management, 1(3), 66-74.
- Tejero, L. M. S., Seva, R. R., & Fadrilan-Camacho, V. F. F. (2021). Factors associated with work-life balance and productivity before and during work from home. Journal of occupational and environmental medicine, 63(12), 1065-1072.
- Vanharanta, O., Vartiainen, M., & Polvinen, K. (2022). Job challenges are hindrances too: examining experiences of managers and employees in Finnish SMEs. Journal of Small Business and Enterprise Development, 29(6), 975-992.
- Wang, H., Jin, Y., Wang, D., Zhao, S., Sang, X., & Yuan, B. (2020). Job satisfaction, burnout, and turnover intention among primary care providers in rural China: results from structural equation modeling. BMC Family Practice, 21(1), 12.
- Weiss, H. M. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12(2), 173-194.
- Westwood, S., Morison, L., Allt, J., & Holmes, N. (2017). Predictors of emotional exhaustion, disengagement and burnout among improving access to psychological therapies (IAPT) practitioners. Journal of Mental Health, 26(2), 172-179.
- Wu, G., Hu, Z., & Zheng, J. (2019). Role stress, job burnout, and job performance in construction project managers: The moderating role of career calling. International Journal of Environmental Research and Public Health, 16(13), 2394.
- Xiaoming, Y., Ma, B.-J., Chang, C. L., & Shieh, C.-J. (2014). Effects of workload on burnout and turnover intention of medical staff: A study. Studies on Ethno-Medicine, 8(3), 229-237.
- Yener, S., Arslan, A., & Kilinç, S. (2021). The moderating roles of technological self-efficacy and time management in the technostress and employee performance relationship through burnout. Information Technology & People, 34(7), 1890-1919.
-
Impact of teleworking on job satisfaction among Slovakian employees in the era of COVID-19
Peter Karácsony
doi: http://dx.doi.org/10.21511/ppm.19(3).2021.01
Problems and Perspectives in Management Volume 19, 2021 Issue #3 pp. 1-9 Views: 3882 Downloads: 1230 TO CITE АНОТАЦІЯThe COVID-19 pandemic, which became a global crisis in 2020, has radically transformed people’s normal lives in a matter of weeks. In addition to the health consequences, the virus has had a significant impact on the society and the economy, including the labor market. The present study aims to assess how traditional working has been transformed into teleworking in Slovakia. The study examines whether Slovakian workers are satisfied with teleworking. The questionnaire survey was conducted in December 2020 during the second wave of the coronavirus in Slovakia. Based on the obtained results, a significant relationship between teleworking satisfaction and salary satisfaction, supervisory support, and job autonomy was found. Based on the obtained results, teleworking introduced due to the coronavirus had a clear positive effect on job satisfaction of the examined Slovakian employees. As a result of teleworking, the relationship between manager and subordinate has improved, and work-life balance has also developed favorably.
Acknowledgments
This study was funded by the Pallas Athéné Foundations. -
Creating an attractive workplace for current and potential hospital employees
Nadia Maczuga
doi: http://dx.doi.org/10.21511/ppm.19(3).2021.06
Problems and Perspectives in Management Volume 19, 2021 Issue #3 pp. 56-69 Views: 810 Downloads: 288 TO CITE АНОТАЦІЯThe health service of EU member states facing numerous challenges. Hospitals have a catastrophic shortage of medical personnel; meanwhile, the demand for medical services caused by the SARS-CoV-2 virus is increasing. Hospitals’ pursuit of recruiting staff with a high level of professional education is more likely to be successful with potential candidates in a competitive talent market in institutions where a cultural organization, innovative treatment as a patient-centered approach is included in top priorities.
The survey was conducted in the pre-COVID time with the use of the proprietary questionnaire in a traditional way. 204 employees of the Prof. dr Stanisław Popowski Regional Specialized Children’s Hospital in Olsztyn were the respondents. The paper uses the r-Pearson correlation analysis. IBM®SPSS®Statistics, version 25.0.0.1, was used to develop the correlation results. After verification of the research hypotheses, it was shown that there is a statistically significant relationship between inappropriate activities of employer branding and reduced employee retention. It has been demonstrated that there is a discrepancy in the offered and actual working conditions. The discrepancies concerned the atmosphere at work (31.4%) and the inability to develop a career path (8.3%). 19.1% are willing to change jobs due to inadequate remuneration. For the respondents, factors important in choosing a workplace included remuneration, organizational culture, and the availability of the benefits package. One hypothesis was confirmed, another was partially confirmed.
The proposals presented in the paper could significantly contribute to shaping a good image of hospital employers and increasing employee satisfaction.Acknowledgment
The study was conducted at the Prof. dr Stanisław Popowski Regional Specialized Children’s Hospital in Olsztyn.
