The impact of sociodemographic factors and work-family conflict on the relationship between organizational support and women’s burnout
-
Author(s)Asta StankevicieneLink to ORCID Index: https://orcid.org/0000-0002-8482-4191
,
Agnė ŠimelytėLink to ORCID Index: https://orcid.org/0000-0002-9475-9645
,
Virginijus TamaševičiusLink to ORCID Index: https://orcid.org/0000-0001-6591-8347
,
Evelina Petkinytė
-
DOIhttp://dx.doi.org/10.21511/ppm.21(3).2023.40
-
Article InfoVolume 21 2023, Issue #3, pp. 497-510
- Cited by
- 847 Views
-
110 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Women’s burnout affects not only the individuals suffering from this condition but also those around them and the organization they work for. This phenomenon spills over into their personal lives and increases the likelihood of work-family conflicts. Organizational, personal, and family circumstances can affect women’s burnout. This study aims to determine the influence of perceived organizational support on burnout at work while mediating work-family conflict and moderating sociodemographic factors such as age, romantic relationship status, and number of children. The quantitative study involved 404 employed women aged 18 to 64. A structured questionnaire was distributed via social media or e-mail targeting employed women in Lithuania’s public and private sectors. IBM SPSS and a special PROCESS macro were applied to perform a mediation-moderation analysis. The study showed that the direct effect of perceived organizational support is greater than the indirect effect in mediating work-family conflicts. This is true in the case of both general burnout and its separate components. The significant moderating effect of age revealed that younger women aged 18 to 34 experience more burnout than older women. The number of children demonstrated a significant moderating effect between perceived organizational support and burnout and its dimensions for women with two or more kids. No moderating effect of romantic relationship status on the interconnection between perceived organizational support and women’s overall burnout or its individual dimensions was found.
- Keywords
-
JEL Classification (Paper profile tab)J53, J81
-
References54
-
Tables4
-
Figures1
-
- Figure 1. Conceptual framework
-
- Table 1. Descriptive statistics: Reliabilities, means, standard deviations, and correlations
- Table 2. Mediation analysis
- Table 3. Mediation effect
- Table 4. Moderation results
-
- Akkoç, İ., Okun, O., & Türe, A. (2021). The effect of role-related stressors on nurses’ burnout syndrome: The mediating role of work-related stress. Perspectives in Psychiatric Care, 57(2), 583-596.
- AlAzzam, M., AbuAlRub, R. F., & Nazzal, A. H. (2017). The relationship between work-family conflict and job satisfaction among hospital nurses. Nursing Forum, 52(4), 278-288.
- Alcover, C. M., Chambel, M. J., Fernández, J. J., & Rodríguez, F. (2018). Perceived organizational support-burnout-satisfaction relationship in workers with disabilities: The moderation of family support. Scandinavian Journal of Psychology, 59(4), 451- 461.
- Ayala, E., & Carnero, A. M. (2013). Determinants of burnout in acute and critical care military nursing personnel: A cross-sectional study from Peru. PloS One, 8(1), e54408.
- Bekker, M. H., Croon, M. A., & Bressers, B. (2005). Childcare involvement, job characteristics, gender and work attitudes as predictors of emotional exhaustion and sickness absence. Work & Stress, 19(3), 221-237.
- Bianchi, R. (2018). Burnout is more strongly linked to neuroticism than to work-contextualized factors. Psychiatry Research, 270, 901-905.
- Bilodeau, J., Marchand, A., & Demers, A. (2020). Work, family, work-family conflict and psychological distress: A revisited look at the gendered vulnerability pathways. Stress and Health, 36(1), 75-87.
- Blanch, A., & Aluja, A. (2012). Social support (family and supervisor), work-family conflict, and burnout: Sex differences. Human Relations, 65(7), 811-833.
- Bruck, C. S., Allen, T. D., & Spector, P. E. (2002). The relation between work-family conflict and job satisfaction: A finer-grained analysis. Journal of Vocational Behavior, 60(3), 336-353.
- Cañadas-De la Fuente, G. A., Ortega, E., Ramirez-Baena, L., De la Fuente-Solana, E. I., Vargas, C., & Gómez-Urquiza, J. L. (2018). Gender, marital status, and children as risk factors for burnout in nurses: A meta-analytic study. International Journal of Environmental Research and Public Health, 15(10), 2102.
- Clark, M. A., Early, R. J., Baltes, B. B., & Krenn, D. (2019). Work-family behavioral role conflict: Scale development and validation. Journal of Business and Psychology, 34(1), 39-53.
- Devebakan, N., Dogan, O., Ceylan, V., Akin, E., & Kose, S. (2018). Relationship between temperament and character dimensions of personality and burnout and management in healthcare organization workers. Psychiatry and Clinical Psychopharmacology, 28(1), 73-79.
- Demerouti, E., Mostert, K., & Bakker, A. B. (2010). Burnout and work engagement: A thorough investigation of the independency of both constructs. Journal of Occupational Health Psychology, 15(3), 209-222.
- Dimitriu, M. C., Pantea-Stoian, A., Smaranda, A. C., Nica, A. A., Carap, A. C., Constantin, V. D., Davitoiu, A. M., Cirstoveanu, C., Bacalbasa, N., Bratu, O. G., Jacota-Alexe, F., Badiu, C. D., Smarandache, C. G., & Socea, B. (2020). Burnout syndrome in Romanian medical residents in time of the COVID-19 pandemic. Medical Hypotheses, 144, 109972.
- Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.
- Ekmekci, O. T., Xhako, D., & Camgoz, S. M. (2021). The buffering effect of perceived organizational support on the relationships among workload, work-family interference, and affective commitment: A study on nurses. Journal of Nursing Research, 29(2), e140.
- Engelbrecht, G. J., de Beer, L. T., & Schaufeli, W. B. (2020). The relationships between work intensity, workaholism, burnout, and self-reported musculoskeletal complaints. Human Factors and Ergonomics in Manufacturing & Service Industries, 30(1), 59-70.
- French, K. A., Dumani, S., Allen, T. D., & Shockley, K. M. (2018). A meta-analysis of work-family conflict and social support. Psychological Bulletin, 144(3), 284-314.
- Ghislieri, C., Gatti, P., Molino, M., & Cortese, C. G. (2017). Work-family conflict and enrichment in nurses: between job demands, perceived organisational support and work-family backlash. Journal of Nursing Management, 25(1), 65-75.
- Glavin, P., & Schieman, S. (2012). Work-family role blurring and work-family conflict: The moderating influence of job resources and job demands. Work and Occupations, 39(1), 71-98.
- Haines III, V. Y., Bilodeau, J., Demers, A., Marchand, A., Beauregard, N., Durand, P., & Blanc, M. E. (2019). Sex, gender dynamics, differential exposure, and work-family conflict. Journal of Family Issues, 40(2), 215-239.
- Halbesleben, J. R. (2006). Sources of social support and burnout: A meta-analytic test of the conservation of resources model. Journal of Applied Psychology, 91(5), 1134-1145.
- Haley, L. M., Mostert, K., & Els, C. (2013). Burnout and work engagement for different age groups: Examining group-level differences and predictors. Journal of Psychology in Africa, 23(2), 283-295.
- Hallberg, U. E., Johansson, G., & Schaufeli, W. B. (2007). Type A behavior and work situation: Associations with burnout and work engagement. Scandinavian Journal of Psychology, 48(2), 135-142.
- Hill, A. P., & Curran, T. (2016). Multidimensional perfectionism and burnout: A meta-analysis. Personality and Social Psychology Review, 20(3), 269-288.
- Jamil, A., Raja, U., & Darr, W. (2013). Psychological contract types as moderator in the breach-violation and violation-burnout relationships. The Journal of Psychology, 147(5), 491-515.
- Jansen, N. W., Kant, I., van Amelsvoort, L. G., Kristensen, T. S., Swaen, G. M., & Nijhuis, F. J. (2006). Work-family conflict as a risk factor for sickness absence. Occupational & Environmental Medicine, 63(7), 488-494.
- Janssen, P. P., Schaufelioe, W. B., & Houkes, I. (1999). Work-related and individual determinants of the three burnout dimensions. Work & Stress, 13(1), 74-86.
- Kline, R. B. (1998). Principles and practice of structural equation modelling. New York: The Guilford Press.
- Kossek, E. E., & Lautsch, B. A. (2012). Work-family boundary management styles in organizations: A cross-level model. Organizational Psychology Review, 2(2), 152-171.
- Kossek, E. E., Pichler, S., Bodner, T., & Hammer, L. B. (2011). Workplace social support and work-family conflict: A meta-analysis clarifying the influence of general and work–family-specific supervisor and organizational support. Personnel Psychology, 64(2), 289-313.
- Lambert, E. G., & Paoline, E. A. (2008). The influence of individual, job, and organizational characteristics on correctional staff job stress, job satisfaction, and organizational commitment. Criminal Justice Review, 33(4), 541-564.
- Lambert, E. G., Qureshi, H., Frank, J., Keena, L. D., & Hogan, N. L. (2017). The relationship of work-family conflict with job stress among Indian police officers: A research note. Police Practice and Research, 18(1), 37-48.
- Langballe, E. M., Innstrand, S.T., Aasland, O. G., & Falkum, E. (2011). The predictive value of individual factors, work-related factors, and work-home interaction on burnout in female and male physicians: A longitudinal study. Stress & Health, 27(1), 73-87.
- Lee, S., Kim, S. L., Park, E. K., & Yun, S. (2013). Social support, work-family conflict, and emotional exhaustion in South Korea. Psychological Reports, 113(2), 619-634.
- Marchand, A., Blanc, M. E., & Beauregard, N. (2018). Do age and gender contribute to workers’ burnout symptoms? Occupational Medicine, 68(6), 405-411.
- Matthews, L. M., & Rutherford, B. N. (2021). The impact of skill discretion and work demands on salesperson job satisfaction: The mediating influence of the burnout facets. Journal of Personal Selling & Sales Management, 41(1), 17-27.
- Minamizono, S., Nomura, K., Inoue, Y., Hiraike, H., Tsuchiya, A., Okinaga, H., & Illing, J. (2019). Gender division of labor, burnout, and intention to leave work among young female nurses in Japan: A cross-sectional study. International Journal of Environmental Research and Public Health, 16(12), 2201.
- Nagar, K. (2012). Organizational commitment and job satisfaction among teachers during times of burnout. Vikalpa, 37(2), 43-60.
- Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflict and family–work conflict scales. Journal of applied psychology, 81(4), 400.
- Pluut, H., Ilies, R., Curşeu, P. L., & Liu, Y. (2018). Social support at work and at home: Dual-buffering effects in the work-family conflict process. Organizational Behavior and Human Decision Processes, 146, 1-13.
- Preacher, K. J., Rucker, D. D., & Hayes, A. F. (2007). Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42(1), 185-227.
- Purvanova, R. K., & Muros, J. P. (2010). Gender differences in burnout: A meta-analysis. Journal of Vocational Behavior, 77(2), 168-185.
- Racine, N., Eirich, R., Cooke, J., Zhu, J., Pador, P., Dunnewold, N., & Madigan, S. (2022). When the bough breaks: A systematic review and meta-analysis of mental health symptoms in mothers of young children during the COVID-19 pandemic. Infant Mental Health Journal, 43(1), 36-54.
- Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.
- Salmela-Aro, K., & Upadyaya, K. (2018). Role of demands-resources in work engagement and burnout in different career stages. Journal of Vocational Behavior, 108, 190-200.
- Saragih, S. (2011). The effects of job autonomy on work outcomes: Self efficacy as an intervening variable. International Research Journal of Business Studies, 4(3), 203-215.
- Suter, J., & Kowalski, T. (2021). The impact of extended shifts on strain-based work-life conflict: A qualitative analysis of the role of context on temporal processes of retroactive and anticipatory spillover. Human Resource Management Journal, 31(2), 514-531.
- Szkody, E., & McKinney, C. (2020). Appraisal and social support as moderators between stress and physical and psychological quality of life. Stress and Health, 36(5), 586-595.
- Yeh, T. F., Chang, Y. C., Hsu, Y. H., Huang, L. L., & Yang, C. C. (2021). Causes of nursing staff burnout: Exploring the effects of emotional exhaustion, work-family conflict, and supervisor support. Japan Journal of Nursing Science, 18(2), e12392.
- Yucel, D., & Fan, W. (2019). Work-family conflict and well-being among German couples: A longitudinal and dyadic approach. Journal of Health and Social Behavior, 60(3), 377-395.
- Yürür, S., & Sarikaya, M. (2012). The effects of workload, role ambiguity, and social support on burnout among social workers in Turkey. Administration in Social Work, 36(5), 457-478.
- Zeng, L.-N., Zhang, J.-W., Zong, Q.-Q., Chan, S. W.-C., Browne, G., Ungvari, G. S., Chen, L.-G., & Xiang, Y. T. (2020). Prevalence of burnout in mental health nurses in China: A meta-analysis of observational studies. Archives of Psychiatric Nursing, 34(3), 141-148.
- Zhao, Y., Cooklin, A. R., Richardson, A., Strazdins, L., Butterworth, P., & Leach, L. S. (2021). Parents’ shift work in connection with work-family conflict and mental health: Examining the pathways for mothers and fathers. Journal of Family Issues, 42(2), 445-473.
-
Impact of work-family conflict on job satisfaction and job stress: Mediation model from Indonesia
Siswanto ,
Masyhuri ,
Nur Hidayati ,
Muhtadi Ridwan ,
Rifki Hanif
doi: http://dx.doi.org/10.21511/ppm.20(2).2022.05
Problems and Perspectives in Management Volume 20, 2022 Issue #2 pp. 44-56 Views: 1555 Downloads: 801 TO CITE АНОТАЦІЯThis paper analyzes the impact of work-family conflict on employees’ job satisfaction and job stress and determines how organizational commitment and social support reduce job satisfaction and job stress. The study employed a questionnaire to collect the data from 382 Islamic bank employees in Indonesia. After the data were collected, it was calculated using SEM-PLS. The results showed that work-family conflict was a significant predictor of job satisfaction and job stress. Furthermore, social support mediates the influence of work-family conflict on job stress. However, organizational commitment is not able to mediate the two variables. Practically, the results of this study indicate that bank employees have high work stress due to role conflicts that occur in their families. In addition, one of the causes of role conflicts is the government’s policy to work from home during the pandemic. Furthermore, social support can mediate the relationship between work-family conflict and job stress, meaning that social support can help employees reduce job stress due to role conflicts in their families. Therefore, companies must pay attention to the psychological condition of employees before giving assignments.
-
Determinants of nurse performance in accredited Indonesian private hospitals
Raden Roro Lia Chairina ,
Raden Andi Sularso ,
Diana Sulianti K Tobing ,
Bambang Irawan
doi: http://dx.doi.org/10.21511/ppm.17(1).2019.15
Problems and Perspectives in Management Volume 17, 2019 Issue #1 pp. 163-175 Views: 1253 Downloads: 164 TO CITE АНОТАЦІЯThis study analyzes the effect of transformational leadership on nurse performance using intervening variables of social competence, self-efficacy, and burnout. The partial least square data analysis method with an explanatory research type is used. Primary data are obtained via a questionnaire. A nurse population of 160 from five private hospitals in Indonesia’s East Java Region was analyzed using proportional random sampling. Data analysis was performed using descriptive statistics and partial least squares (PLS). The result of this study proved that transformational leadership has no significant effect on nurse performance, however, it affects significantly on social competence, self-efficacy, and has significant negative effect on burnout. The low performance of nurse was caused by the main job that is providing service for patient and doing administration work for BPJS, which require plenty of time, that the inseparable part of a nurse life is burnout, regarding the high mobility in providing service for patient. Social competence has a significant positive effect on nurse performance, self-efficacy has a significant positive effect on burnout, self-efficacy has a significant positive effect on nurse performance, and burnout has a significant negative effect on nurse performance. Novelty of this study is self-efficacy that has a significant positive effect on social competence.
-
Work-family conflict and professional commitment: proactive effect of transformational leadership
Arthi R. ,
Sumathi G. N.
doi: http://dx.doi.org/10.21511/ppm.18(1).2020.09
Problems and Perspectives in Management Volume 18, 2020 Issue #1 pp. 97-106 Views: 1205 Downloads: 246 TO CITE АНОТАЦІЯThe study aims to empirically test the moderation effect of transformational leadership characteristic on the relationship between work-family conflict and professional commitment among school teachers. A cross-sectional study was conducted among 752 teachers currently working in private schools from selected districts in Tamil Nadu, India. Purposive sampling technique is used, and data were collected using a questionnaire. The moderating effect of transformational leadership behavior is examined using hierarchical regression analysis. Grounded with the conservation of resource theory (COR) and transformational leadership theory, the results supported the negative impact of work-family conflict on the professional commitment of teachers. Further, the moderation effect of transformational leadership found to reverse the negative relationship between work-family conflict and professional commitment. Thus, the transformational leadership behavior of leaders (head/principal) was found to foster the professional commitment of teachers. This study is focused only on the dimensions of transformational characteristics on the relationship between work-family conflict and professional commitment of teachers. Also, it would be constructive to examine other mediating or moderating impacts of variables such as peer support, job satisfaction, which can also have a significant impact. Further, the outcome variable related to the perspective of students can also be researched.
