Challenges of improving effectiveness and efficiency of the higher educational system in developing countries
-
DOIhttp://dx.doi.org/10.21511/ppm.17(1).2019.03
-
Article InfoVolume 17 2019, Issue #1, pp. 19-31
- Cited by
- 1851 Views
-
462 Downloads
This work is licensed under a
Creative Commons Attribution 4.0 International License
Due to the country’s lack of natural resources and its dependence on human resources, Jordanian universities have started to implement quality assurance system aiming to improve effectiveness and efficiency of the higher educational system. This paper presents the results of a research that aims to identify the main issues and challenges facing these universities in implementing quality assurance system. Data for this research were collected using a survey mailed to all public and private universities to investigate the main issues affecting the implementation of quality assurance system in Jordanian universities. The results of this research showed that the most important challenges faced by Jordanian universities are: human and lack of awareness, resistance to change and cultural among others. The research findings hoped to be useful for both universities and policy makers in the government in order to realize the full benefits of implementing quality assurance system. Hence, this and other research on implementing quality assurance in higher educational institutions might be of assistance.
- Keywords
-
JEL Classification (Paper profile tab)I21, I23, C83, D83
-
References43
-
Tables1
-
Figures3
-
- Figure 1. Educational system in Jordan
- Figure 2. Quality assurance system framework
- Figure 3. Eigenvalue of the nine factors extracted
-
- Table 1. Ministries of higher education and accreditation agencies
-
- Al-Adwan, A. S., Al-Madadha, A., & Zvirzdinaite, Z. (2018). Modeling Students’ Readiness to Adopt Mobile Learning in Higher Education: An Empirical Study. The International Review of Research in Open and Distributed Learning, 19(1).
- Al-Hassan, O. M. (2018). Developments of early childhood education in Jordan. Early Years, 38(4), 351-362.
- Al-Jaghoub, S., Al-Yaseen, H., & Al-Hourani, M. (2010). Evaluation of awareness and acceptability of using e-government services in developing countries: The case of Jordan. The Electronic Journal Information Systems Evaluation, 13(1), 1-8.
- Al-Soud, A., Al-Yaseen, H., & Al-Jaghoub, S. H. (2014). Jordan’s e-Government at the crossroads. Transforming Government: People, Process and Policy, 8(4), 597-619.
- Altbach, P. (2015). Reforming Higher Education in the Middle East and Elsewhere. International Higher Education, 64.
- Al-Widyan, M. I., & Qdais, H. A. (2018). Quality Assurance at Jordan University of Science and Technology (JUST): Integrating Administrative Quality and Academic Accreditation. In The Future of Higher Education in the Middle East and Africa (pp. 21-31). Springer, Cham.
- Al-Yaseen, H. M. (2012). Challenges of Implementing Health Care Information Systems in Developing Countries: Using a Mixed Method Research. Journal of Emerging Trends in Computing and Information Sciences, 3(11), 1521-1525.
- Al-Yaseen, H., & Al-Jaghoub, S. (2012). Success and failure of e-learning projects: alignment of vision and reality, change and culture. Journal of Emerging Trends in Computing and Information Sciences, 3(2), 277-284.
- Al-Yaseen, H., Al-Jaghoub, S., & Al-Salhi, N. (2011). Issues and Challenges in Implementing E-Learning Projects in Higher Education: The Case of Jordan. Proceedings of the 10th European Conference on E-Learning (ECEL). UK.
- Al-Yaseen, H., Al-Soud, A. R., & Al-Jaghoub, S. (2015). Assessing Jordan's e-government maturity level: Citizen's perspective on awareness, acceptability and usage of e-government services. In Public Affairs and Administration: Concepts, Methodologies, Tools, and Applications (pp. 1596-1613). IGI Global.
- Al-Yaseen, H., Al-Soud, A., & Al-Jaghoub, S. (2013). Assessing Jordanʼs e-government maturity level: Citizenʼs perspective on awareness, acceptability and usage of e-government services. International Journal of Electronic Government Research (IJEGR), 9(4).
- Asif, M., Awan, M. U., Khan, M. K., & Ahmad, N. (2013). A model for total quality management in higher education. Quality & Quantity, 47(4), 1883-1904.Retrieved from
- Barnett, R. (2014). Conditions of Flexibility: Securing a More Responsive Higher Education System. Higher Education Academy.
- Blanco-Ramírez, G., & Berger, J. B. (2014). Rankings, accreditation, and the international quest for quality: Organizing an approach to value in higher education. Quality Assurance in Education, 22(1), 88-104.
- Bongaarts, J., Mensch, B. S., & Blanc, A. K. (2017). Trends in the age at reproductive transitions in the developing world: the role of education. Population studies, 71(2), 139-154.
- Ceulemans, K., Lozano, R., & Alonso-Almeida, M. D. M. (2015). Sustainability reporting in higher education: Interconnecting the reporting process and organisational change management for sustainability. Sustainability, 7(7), 8881-8903.
- Damian, R., Grifoll, J., & Rigbers, A. (2015). On the role of impact evaluation of quality assurance from the strategic perspective of quality assurance agencies in the European higher education area. Quality in Higher Education, 21(3), 251-269.
- Dill, D. D. (2014). Ensuring academic standards in US higher education. Change: The magazine of higher learning, 46(3), 53-59.
- Dotong, C. I., & Laguador, J. M. (2015). Philippine Quality Assurance Mechanisms in Higher Education towards Internationalization. Studies in Social Sciences and Humanities, 3(3), 156-167.
- Dunn, W. B., Broadhurst, D. I., Edison, A., Guillou, C., Viant, M. R., Bearden, D. W., & Beger, R. D. (2017). Quality assurance and quality control processes: summary of a metabolomics community questionnaire. Metabolomics, 13(5), 50.
- Ebisine, S. S. (2014). Academic quality Assurance in the colleges of education: Challenges and ways forward for future development. International Letters of Social and Humanistic Sciences, 13, 1-9.
- Espinoza, Ó., & Eduardo González, L. (2013). Accreditation in higher education in Chile: results and consequences. Quality Assurance in Education, 21(1), 20-38.
- Gaston, P. L. (2013). Higher education accreditation: How itʼs changing, why it must. Stylus Publishing, LLC.
- HEAC (2018) Higher Education Accreditation Council.
- Holt, D., Palmer, S., Gosper, M., Sankey, M., & Allan, G. (2014). Framing and enhancing distributed leadership in the quality management of online learning environments in higher education. Distance Education, 35(3), 382-399.
- Hou, A. Y. C. (2014). Quality in cross-border higher education and challenges for the internationalization of national quality assurance agencies in the Asia-Pacific region: The Taiwanese experience. Studies in Higher Education, 39(1), 135-152.
- Hou, Y. C., Morse, R., Ince, M., Chen, H. J., Chiang, C. L., & Chan, Y. (2015). Is the Asian quality assurance system for higher education going glonacal? Assessing the impact of three types of program accreditation on Taiwanese universities. Studies in Higher education, 40(1), 83-105.
- Houston, D., & Paewai, S. (2013). Knowledge, power and meanings shaping quality assurance in higher education: a systemic critique. Quality in Higher Education, 19(3), 261-282.
- Kanaan, T. H. (2018). The Political Economy of Higher Education in Jordan: Cost-Sharing Revisited. In Universities in Arab Countries: An Urgent Need for Change (pp. 249-286). Springer, Cham.
- Khouja, M., Rodriguez, I. B., Halima, Y. B., & Moalla, S. (2018). IT Governance in Higher Education Institutions: A Systematic Literature Review. International Journal of Human Capital and Information Technology Professionals (IJHCITP), 9(2), 52-67.
- Kok, S. K., & McDonald, C. (2017). Underpinning excellence in higher education–an investigation into the leadership, governance and management behaviours of high-performing academic departments. Studies in Higher Education, 42(2), 210-231.
- Kwiek, M. (2014). Structural changes in the Polish higher education system (1990–2010): a synthetic view. European Journal of Higher Education, 4(3), 266-280.
- Laguador, J. M., Villas, C. D., & Delgado, R. M. (2014). The Journey of Lyceum of The Philippines University-Batangas Towards Quality Assurance and Internationalization of Education. Asian Journal of Educational Research, 2(2), 45-49.
- Lipset, S. M. (2018). Values, education, and entrepreneurship. In Promise of Development (pp. 39-75). Routledge.
- Lozano, R., Lukman, R., Lozano, F. J., Huisingh, D., & Lambrechts, W. (2013). Declarations for sustainability in higher education: becoming better leaders, through addressing the university system. Journal of Cleaner Production, 48, 10-19.
- Manatos, M. J., Sarrico, C. S., & Rosa, M. J. (2017). The integration of quality management in higher education institutions: a systematic literature review. Total Quality Management & Business Excellence, 28(1-2), 159-175.
- MoE (2018) Ministry of Education.
- MoHESR (2018). Ministry of Higher Education and Scientific Research.
- Moreira, F., Ferreira, M. J., Santos, C. P., & Durão, N. (2017). Evolution and use of mobile devices in higher education: A case study in Portuguese Higher Education Institutions between 2009/2010 and 2014/2015. Telematics and Informatics, 34(6), 838-852.
- Navaneedhan, C. G., & Kamalanabhan, T. J. (2015). Efficacy of Innovative Technological Approach Ensuring Quality Assurance in Teaching Learning Process in Open and Distance Learning. Open Access Library Journal, 2(12), 1.
- Siemens, G., Dawson, S., & Lynch, G. (2013). Improving the quality and productivity of the higher education sector. Policy and Strategy for Systems-Level Deployment of Learning Analytics. Canberra, Australia: Society for Learning Analytics Research for the Australian Office for Learning and Teaching.
- Stimac, H., & Katic, S. (2015). Quality Assurance in Higher Education. Interdisciplinary Management Research, 11, 581-591.
- Wals, A. E. (2014). Sustainability in higher education in the context of the UN DESD: a review of learning and institutionalization processes. Journal of Cleaner Production, 62, 8-15.