Nataliia Fedirko
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Digital social protection in Ukraine: prerequisites and strategic challenges
Social and labour relations: theory and practice Volume 12, 2022 Issue #1 pp. 1-13
Views: 266 Downloads: 316 TO CITEAccording to the current trends of the ICT development, digital transformation is becoming a key requirement in many social spheres. Digital technologies have proven their importance not only by significantly increasing efficiency of activities, but also by their general convenience and broad opportunities for users. The transition to digital principles is especially important in the field of social protection as it determines the welfare of the popula- tion, social security and social stability of the country, especially in crisis conditions. The purpose of the study is to substantiate the strategic foundations of the formation of digital social protection of the population in Ukraine, and its object is the system of social protection. The research methodology is based on a comparative analysis of the global and domestic practices of social protection on a digital basis and content analysis of the legal framework for the digital transformation of the social sphere in Ukraine. The study showed that the global prerequisites for the digitalization of social protection, as well as national factors, on the one hand, accelerated the implementa- tion of digital technologies for the provision of social assistance in Ukraine, and on the other hand, inhibited and underestimated the possibilities of their successful use. Digital technologies, which are widely used in the provi- sion of public services, also prove their effectiveness in the practice of social protection and have significant ad- vantages compared to its traditional form. However, the processes of digitalization of financial and non-financial components of social protection – social payments and social services – have certain differences due to different organizational procedures and technological processes. Social e-services created in Ukraine only partially cover the components of the social protection system that exist in Ukraine. Therefore, the results of the study are aimed at building a successful social protection system based on a single digital system.