Abdallah Q. Bataineh
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The impact of green marketing on consumers’ attitudes: A moderating role of green product awareness
Antoun Sahioun , Abdallah Q. Bataineh , Ibrahim A. Abu-AlSondos , Hossam Haddad doi: http://dx.doi.org/10.21511/im.19(3).2023.20Innovative Marketing Volume 19, 2023 Issue #3 pp. 237-253
Views: 764 Downloads: 179 TO CITE АНОТАЦІЯThis study aims to determine the impact of green marketing (green perceived value), green products (green buildings), and environmental concerns on Jordanian consumers’ attitudes toward buying green buildings in Jordan. The research population includes all consumers in Amman, the capital of Jordan, who might be interested in buying such buildings. A convenience sample is used to collect data from the respondents by distributing the questionnaire among 400 consumers using Google Forms. 357 questionnaires were found valid for statistical analysis. The results of the multiple regression test showed that R equals 0.815, which indicated that green marketing and consumers’ attitudes toward buying green buildings in Jordan are positively and highly correlated, with a percentage of 81.5%. R square equals 0.664, indicating that the variation in green marketing explains 66.4% of the variance in consumers’ attitudes toward green buildings in Jordan. Moreover, the hierarchical multiple regression test showed that there is an increase in R and R2 values in the existence of product awareness as a moderating variable between green marketing and consumers’ attitudes toward buying green buildings in Jordan.
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The impact of smartphone advergames characteristics on purchasing intentions: the mediating role of game involvement
Rana K. Al-Soluiman , Abdallah Q. Bataineh , Sameer M. Al-Jabaly , Hanadi A. Salhab doi: http://dx.doi.org/10.21511/im.16(3).2020.10Innovative Marketing Volume 16, 2020 Issue #3 pp. 113-125
Views: 759 Downloads: 269 TO CITE АНОТАЦІЯThis research aimed to investigate the impact of smartphone advergames characteristics on purchasing intentions. Four dimensions were considered (irritation, entertainment, credibility, and informativeness). To achieve this aim, the researchers developed a model based on literature reviews and previous studies; a self-administrated questionnaire was designed and distributed over a convenience sample. The researchers used a quantitative method and a descriptive-analytical approach; the study sample consisted of 600 consumers, and 519 questionnaires were returned with an 86.5% response rate. Various statistical methods, including descriptive, simple linear regression, were used to analyze the data and test the hypotheses. This research’s key findings were that there is a statistically direct impact of irritation, entertainment, credibility, and informativeness on consumers’ purchasing intentions. Moreover, there is a mediating role of game involvement between advergames and consumers’ purchasing intentions. Hence, many Jordanian companies can use smartphone mobile advertising to increase sales and create product brand image among consumers. Smartphone advergaming provides numerous opportunities and challenges for advertisers in the current dynamic business environment.
Acknowledgment
The authors are grateful to the Middle East University, Amman, Jordan, for the full financial support granted to this research project. -
The impact of digital banking channels and organizational culture on operational excellence in Jordanian banking
Abdallah Q. Bataineh , Dhia Qasim , Mohammad Alhur doi: http://dx.doi.org/10.21511/bbs.19(4).2024.13Banks and Bank Systems Volume 19, 2024 Issue #4 pp. 163-176
Views: 73 Downloads: 10 TO CITE АНОТАЦІЯThis study explores the impact of digital banking channels on the operational excellence of Jordanian banks. It investigates the impact of social media, chatbots, digital wallets, and mobile applications on operational excellence in Jordanian banks, focusing on the moderating role of organizational culture. The study used a quantitative research method and a stratified random sampling technique to ensure a diverse sample of the five largest banks in Jordan, including managers and IT professionals responsible for managing digital banking operations. A total of 276 completed questionnaires were analyzed using structural equation modeling. The findings show that digital banking channels significantly contribute to operational excellence. Social media banking (β = 0.155, p < 0.05) and chatbots (β = 0.212, p < 0.01) positively impact operational excellence, while digital wallets (β = 0.301, p < 0.001) and mobile banking applications (β = 0.22, p < 0.01) also exhibit significant positive effects. The structural model explained 63% of the variance in operational excellence. Additionally, organizational culture was found to positively moderate the impact of social media banking (β = 0.20, p < 0.01), chatbots (β = 0.10, p < 0.05), and digital wallets (β = 0.16, p < 0.01) on operational excellence. However, the interaction between mobile applications and organizational culture was not significant (β = 0.078, p = 0.065).
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