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Frank L. Eichorn
2 publications
715 downloads
737 views
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Internal Customer Relationship Management (IntCRM): A Framework for Achieving Customer Relationship Management from the Inside Out
Frank L. Eichorn
Problems and Perspectives in Management
Volume 2, 2004 Issue #1
Views: 765
Downloads: 1967
TO CITE
Applying Internal Customer Relationship Management (IntCRM) Principles to Improving Business/IT Integration and Performance
Frank L. Eichorn
Problems and Perspectives in Management
Volume 2, 2004 Issue #4
Views: 858
Downloads: 1225
TO CITE
Business, Management and Accounting
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Problems and Perspectives in Management
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