Entrepreneurial orientation, dynamic capabilities, and startup performance: The amplifying role of AI
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Received February 5, 2026;Accepted June 22, 2026;Published July 2, 2026
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Author(s)Nguyen Kien QuocLink to ORCID Index: https://orcid.org/0009-0001-8803-9406
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Nguyen Ngoc-LongLink to ORCID Index: https://orcid.org/0000-0003-0490-5301
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DOIhttp://dx.doi.org/10.21511/ppm.24(2).2026.49
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Article InfoVolume 24 2026, Issue #2, pp. 725–742
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Creative Commons Attribution 4.0 International License
Type of the article: Research Article
Abstract
Startups in emerging economies face pressures to translate strategic orientations and organizational capabilities into competitive performance amid resource constraints and institutional uncertainty. Despite interest in entrepreneurial orientation and dynamic capabilities as performance drivers, how they jointly influence startup performance through capability-conversion mechanisms – and how artificial intelligence (AI) amplifies these effects – remains underexplored. This study examines the mediating role of innovation capability in the entrepreneurial orientation–performance and dynamic capabilities–performance relationships, and the moderating role of AI adoption intensity, within Vietnamese startups. Data were collected from 315 founders, chief executive officers, and senior managers from September to December 2025 and analyzed using PLS-SEM. Results reveal that entrepreneurial orientation exerts a weak direct effect on performance (β = 0.135, p < 0.01) and a significant indirect effect through innovation capability (β = 0.098, p < 0.001), suggesting entrepreneurial orientation operates as a strategic catalyst rather than an immediate performance driver. Dynamic capabilities demonstrate both direct (β = 0.176, p < 0.001) and indirect effects via innovation capability (β = 0.044, p = 0.004), positioning it as a core value-creation engine. AI adoption intensity significantly moderates the entrepreneurial orientation–performance (β = 0.232), innovation capability–performance (β = 0.202), and dynamic capabilities–performance (β = 0.282) relationships, with the strongest amplification observed for dynamic capabilities. The model explains 66.5% of performance variance (R2 = 0.665). These findings advance understanding of capability-conversion logic in emerging-economy startups and offer practical guidance for managers seeking to build competitive advantage through capability development and technology adoption.
- Keywords
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JEL Classification (Paper profile tab)M13, L26, O31, O33
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References64
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Tables7
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Figures5
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- Figure 1. Research model
- Figure 2. Final structural model with standardized path coefficients and R2 values
- Figure 3. Moderating effect of AI adoption intensity on the entrepreneurial orientation–startup performance relationship
- Figure 4. Moderating effect of AI adoption intensity on the innovation capability–startup performance relationship
- Figure 5. Moderating effect of AI adoption intensity on the dynamic capabilities–startup performance relationship
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- Table 1. Sample characteristics
- Table 2. Reliability and validity assessment
- Table 3. Discriminant validity assessment (HTMT)
- Table 4. Structural path analysis: VIF and hypothesis testing
- Table 5. Indirect effects and mediation analysis
- Table 6. Explanatory and predictive power
- Table A1. Measurement scales
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Data curation
Nguyen Kien Quoc
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Formal Analysis
Nguyen Kien Quoc
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Investigation
Nguyen Kien Quoc
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Resources
Nguyen Kien Quoc
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Software
Nguyen Kien Quoc
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Visualization
Nguyen Kien Quoc
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Writing – review & editing
Nguyen Kien Quoc, Nguyen Ngoc-Long
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Conceptualization
Nguyen Ngoc-Long
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Funding acquisition
Nguyen Ngoc-Long
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Methodology
Nguyen Ngoc-Long
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Project administration
Nguyen Ngoc-Long
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Supervision
Nguyen Ngoc-Long
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Validation
Nguyen Ngoc-Long
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Writing – original draft
Nguyen Ngoc-Long
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Data curation
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Short video marketing factors influencing the purchase intention of Generation Z in Vietnam
Thi Thuy An Ngo
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Phu Quach
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Thanh Vinh Nguyen
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Anh Duy Nguyen
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Thi Minh Nguyet Nguyen
doi: http://dx.doi.org/10.21511/im.19(3).2023.04
Innovative Marketing Volume 19, 2023 Issue #3 pp. 34-50 Views: 9809 Downloads: 2629 TO CITE АНОТАЦІЯIn the digital age and technological advancements, short video platforms have become essential tools for online sales and marketing. In addition, shopping through short video marketing has gained significant attention, especially among Generation Z, as it brings unique and novel shopping experiences. The primary goal of this study is to explore the factors of short video marketing that influence the purchase intentions of Generation Z consumers in Vietnam. To conduct this study, a quantitative approach was employed, utilizing a 5-point Likert scale questionnaire administered online through a non-probability sampling method. The sample comprised 350 respondents aged between 16 and 26 from Vietnam, representing Generation Z, who made purchases through short video marketing. The relationships among various variables were analyzed using Structural Equation Modeling (SEM). The study’s results demonstrated a positive, significant, and direct relationship between all factors of short video marketing, including interesting content, perceived usefulness, scenario-based experience, user interaction, perceived enjoyment, and involvement of celebrities and consumer brand attitude. Among these factors, perceived usefulness is the most influential factor on customer brand attitude. In addition, the study revealed that consumer brand attitude, acting as a mediating variable, had a positive and significant impact on consumers’ purchase intentions. Based on the findings, the study suggested strategies for businesses to enhance the quality and content on short video platforms, thereby improving the effectiveness of their marketing strategies.
Acknowledgment
The authors express a sincere gratitude to all the participants who generously took part in this research study. -
The effects of social media live streaming commerce on Vietnamese Generation Z consumers’ purchase intention
Thi Thuy An Ngo
,
Chi Thanh Bui
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Huynh Khanh Long Chau
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Nguyen Phuc Nguyen Tran
doi: http://dx.doi.org/10.21511/im.19(4).2023.22
Innovative Marketing Volume 19, 2023 Issue #4 pp. 269-283 Views: 6546 Downloads: 4478 TO CITE АНОТАЦІЯSocial media live streaming commerce is an emerging and effective online shopping channel that integrates live streaming and e-commerce through social media platforms. This trend has gained significant attention, particularly from Generation Z, who are drawn to the interactive and entertaining aspects of shopping through live streaming. This study investigates factors affecting the purchase intention of Vietnamese Generation Z consumers in live streaming commerce on social media platforms, assessing the impact of six factors: entertainment, information quality, interactivity, perceived risk, peer customer evaluations and recommendations, and streamers. Using a non-probability sampling, an online survey was conducted among 344 consumers who possess prior experience with social media live streaming commerce. Data analysis used a partial least squares structural equation modeling technique. The findings revealed that increased entertainment, higher information quality, enhanced interactivity, positive peer customer evaluations and recommendations, and a more attractive and expert streamer positively impact purchase intention. Notably, streamers exhibited the most robust influence, while information quality demonstrated the weakest effect among the influencing factors. Conversely, perceived risk did not significantly hinder purchase intention, suggesting Generation Z consumers’ confidence in online transactions and their willingness to take risks for entertainment and interactivity in live streaming commerce. In light of these results, businesses are advised to elevate consumer purchase intentions by prioritizing aspects related to entertainment, information quality, interactivity, and peer customer evaluations. Prudent selection of streamers is highlighted as a pivotal strategy for organizations to effectively shape customer purchasing intentions.
Acknowledgment
The researchers express sincere gratitude to all the participants who generously participated in this study. -
Determinants affecting online shopping consumers’ satisfaction and repurchase intention: Evidence from Vietnam
Innovative Marketing Volume 19, 2023 Issue #1 pp. 126-139 Views: 5130 Downloads: 1848 TO CITE АНОТАЦІЯE-commerce has altered how people purchase because of the growth of the internet. Nowadays, customers prefer shopping online rather than visiting physical stores. The goal of this study is to research the factors influencing online consumers’ satisfaction and repurchase intention in Vietnam. This study uses two underlying theories: technology acceptance model and expectation-confirmation model. After carefully discussing background theories and reviewing the marketing literature, the paper suggests a research model relevant to Vietnam’s circumstances. In addition, 312 online shoppers in Vietnam were surveyed using a Google Form and a non-probability approach. According to the findings, determinant factors (perceived ease to use, perceived usefulness, website design quality, and price perception) positively correlate to online shoppers’ satisfaction and repurchase intention. The results also disclosed that perceived usefulness was the factor that had the most influential impact on online shoppers’ satisfaction and repurchase intention. Finally, the study provided recommendations for managers, limitations, and suggestions for further research.
Acknowledgment
The author acknowledges Industrial University of Ho Chi Minh City that supported this study.

